Ratings based on 102 Verified Reviews

4.4 out of 5
97% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
by Susan T.

Posted Jan 23, 2017 on Hotels
Great rooms and stay. I was surprised to see an up front charge for pets for both rooms. We only had one pet in one room but were charged the pet fee for both rooms. Would very much like to see a 100.00 dollar return to our charge card.
Comment from Hotel Management
Jan 27, 2017 by General Manager, Hotel Management
Hi Susan, Thank you for taking the time to give us some feedback about your recent experience. It is surprising to hear you were charged a pet fee for both of your rooms. We will look into this and resolve it within the next 7 days.
1 out of 5
by nate magtibay

Posted Jan 10, 2017 on Hotels
found a cockroach at countertop
Comment from Hotel Management
Jan 18, 2017 by General Manager, Hotel Management
Thank you for taking the time to give us some feedback regarding your most recent experience. We are sorry your room was not to your expectations and will be looking into your concerns further.
4 out of 5
by A verified traveler

Trouble with lock but otherwise great.

Posted Jan 7, 2017 on Hotels
Everything was great. The only issue I had was the lock on the door had issues. It would unlock (green light and click) but the door handle wouldn't turn to open. After trying multiple times I learned it needed to be pulled hard towards you, unlocked and it would open.
Comment from Hotel Management
Jan 18, 2017 by General Manager, Hotel Management
Thank you for letting us know about your experience. We will look into your concerns further to keep this situation from occurring in the future. Please stop by again on your next trip to Salisbury. Your loyalty would be greatly appreciated
4 out of 5
by Anne

Wonderful stop for the night! Will stay again!

Posted Jan 5, 2017 on Hotels
I was driving South after Christmas vacation with my dog. Room was very comfortable and well appointed. Nice area for dog walking. Only downside was noise. As other guests arrived the outside door slamming was very disturbing. Employees were helpful and friendly. Very nice stay!
Comment from Hotel Management
Jan 18, 2017 by General Manager, Hotel Management
Thank you for letting us know about your experience. We are glad you enjoyed your time with us. We hope you and your dog will consider us again on your next adventure.
5 out of 5
by Kathryn

Wonderful staff

Posted Jan 3, 2017 on Hotels
Rose helped us at breakfast. She was super kind and made sure we had everything we needed.
Comment from Hotel Management
Jan 18, 2017 by General Manager, Hotel Management
Thank you very much for your feedback. We will make sure Rose is recognized for her job well done. Hope you will stay with us again on your next trip to Salisbury. Your loyalty would be greatly appreciated.
5 out of 5
Recommended
for Everyone
by A verified traveler from Brownsville, PA

Light at the end of a bad weather trip.

Posted Dec 22, 2016
Pros: The reception and the room itself.
Cons: We did not find the ice machine (if indeed there was one).
Location: It was at night and rainy when we arrived but the night manager did point in the direction of a place to eat....
In the area toi attend a funeral.. Traveling at the end of bad weather. Was happy to given a warm welcome at the end of our trip even though it was wet outside. We embraced the hotel room and surroundings as a warm haven at the end of travel.
Comment from Hotel Management
Dec 23, 2016 by Joshua S., Hotel Management
Thank you for providing us with feedback about your recent experience. Sorry you were not able to find the ice machine, but they are located in your guest room freezer. We hope you will consider us again on your next trip to Salisbury. Your loyalty would be greatly appreciated.
5 out of 5
Recommended
for Everyone
by A verified traveler from US

Definitely would stay here again

Posted Nov 26, 2016
What a great experience from check in to check out. Clean and spacious room with a full kitchen. Staff was so pleasant.
Comment from Hotel Management
Dec 2, 2016 by Joshua, Hotel Management
Thank you for letting us know how we did during your last visit. We definitely look forward to having you with us again. Your loyalty would be greatly appreciated
4 out of 5
by A verified traveler

Clean and modern

Posted Nov 24, 2016 on Hotels
Nice and clean, spacious room and well equipped kitchen
Comment from Hotel Management
Dec 2, 2016 by General Manager, Hotel Management
Thank you for giving us some insight in to your most recent stay. The 4 star rating is greatly appreciated. We hope this means you will consider us again on your next trip to Salisbury. Your loyalty would be greatly appreciated.
4 out of 5
Recommended
for Everyone
by A verified traveler

special needs room

Posted Nov 21, 2016
We were given a special needs room and did not like the bathroom configuration. the shower was also in need of repairs or replacement. If you don't need a special needs room you should request a regular room. But we didn't realize it immediately. the staff and the rest of the facilities were terrific.
Comment from Hotel Management
Dec 2, 2016 by Joshua, Hotel Management
Thank you for letting us know about your recent stay. Your insight it definitely beneficial and we are working on repairing the room. We hope you will consider us again on your next trip to Salisbury. Your loyalty would be greatly appreciated.
5 out of 5
by A verified traveler

Posted Nov 19, 2016 on Hotels
Comment from Hotel Management
Dec 2, 2016 by General Manager, Hotel Management
Thank you for the 5 star rating. Your feedback is greatly appreciated.