Lobby

Reviews of Quality Inn

2.5 out of 5
Quality Inn
710 S Kerr Blvd, Sallisaw, OK

Reviews

6.4
Rating 10 - Excellent. 54 out of 308 reviews" "
Rating 8 - Good. 94 out of 308 reviews" "
Rating 6 - Okay. 62 out of 308 reviews" "
Rating 4 - Poor. 54 out of 308 reviews" "
Rating 2 - Terrible. 44 out of 308 reviews" "

6.4/10

Cleanliness

7.4/10

Staff & service

6.2/10

Amenities

6.2/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

2/10 Terrible

Jon

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The toilet was plugged, went to desk and they gave us a plunger? That plunger broke off in the toilet yhen they gave us another one? No maintenance available, no other room available, had to use toilet in the lobby for the night!
Stayed 1 night in Apr 2024
Response from Manager on Apr 9, 2024
Hello Jon, I'm sorry to hear about the inconvenience you experienced during your stay. We always strive to address maintenance issues promptly and efficiently. Your feedback will be shared with the team to ensure we improve our service. We appreciate you bringing this to our attention for future guests' benefit.

8/10 Good

Jesse

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My room was fresh and clean, everything has been updated beautifully.
Stayed 2 nights in Feb 2024
Response from Manager on Mar 16, 2024
Hello Jesse,We are pleased to hear that you enjoyed the fresh and updated room during your stay with us. Our team works hard to provide a comfortable environment for our guests. If you have any future questions or concerns, please do not hesitate to reach out to us.

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick and easy
Stayed 1 night in Jan 2024
Response from Manager on Jan 30, 2024
Hello Steve,Thank you for your feedback! We appreciate your comments and are glad to hear that your check-in process was quick and easy. We strive to provide a seamless experience for all our guests. If you have any further suggestions, we would love to hear them.

8/10 Good

robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Manager on Jan 31, 2024
Hello robert, Thank you for staying with us. We would appreciate it if you could provide us with more details about your experience, so that we can address any issues you may have encountered. We value your feedback and want to ensure that your future stays are more enjoyable.

4/10 Poor

Chas

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the most disgusting hotel I’ve stayed in. There was hair EVERYWHERE & the front desk lady was not the least bit polite.
Stayed 2 nights in Dec 2023
Response from Manager on Dec 30, 2023
Hello Chas,Thank you for your feedback regarding your recent stay at our hotel. We apologize for any inconvenience caused by the cleanliness issues you encountered. We appreciate you bringing this to our attention and we will address it with our housekeeping team. We aim to provide excellent customer service, so we apologize if you felt that our front desk staff was not polite. Our team is committed to ensuring a positive guest experience and we will use your feedback to improve our service.

2/10 Terrible

Elijah

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
You get what you pay for here
Idk where to even begin. You are better off jumping in one of the lakes nearby. Tried to give the kiddo a bath, sprayed it out, filled it up, and there was like flakes from the pipes coming out. Need to shower? No water pressure. Cold room? Heater doesn’t work. Beard trimmings on the sink. If I didn’t have my kid, I would’ve slept in the parking lot.
Stayed 2 nights in Dec 2023
Response from Manager on Dec 10, 2023
Hello Elijah,We apologize for the inconveniences you faced during your stay. Our team would appreciate the opportunity to address your concerns directly. Please contact our management so we can gather more information and work towards a resolution. We value your feedback and strive to provide a better experience for all our guests in the future.

6/10 Okay

Shelley, Piedmont

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
In one of our rooms the beds had dirty stuff in the bed. In the other room the bathroom had a bunch of hair in it.
Stayed 1 night in Dec 2023
Response from Manager on Dec 6, 2023
Hello Shelley, Thank you for bringing this to our attention. We apologize for any inconvenience you may have experienced. We take cleanliness very seriously and will investigate this issue further to ensure it is not repeated. We value your feedback and appreciate your understanding as we work to improve our services.

8/10 Good

Tamara

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Manager on Nov 25, 2023
Hello Tamara,Thank you for choosing our hotel for your stay! We're glad to hear that you had a positive experience. If you have any further feedback or suggestions, please don't hesitate to reach out to us directly. We hope to welcome you back soon for another great stay!

2/10 Terrible

Sherry

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Manager on Nov 22, 2023
Hello Sherry,Thank you for choosing our hotel for your stay. We value your feedback and we strive to provide an excellent experience for our guests. If you would like to share any specific feedback about your stay, we encourage you to reach out to us directly so we can address any issues you may have had. We appreciate your rating and hope to have the opportunity to serve you again in the future.

10/10 Excellent

Felisha

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Greatest..
Stayed 4 nights in Nov 2023
Response from Manager on Nov 18, 2023
Hello Felisha,Thank you for taking the time to leave a review. We appreciate your feedback and are thrilled to hear that you had such a positive experience during your stay. We strive to provide exceptional service to all our guests and it's great to know that we exceeded your expectations. Please do not hesitate to reach out to us again for any future visits.

8/10 Good

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet safe would stay again
Stayed 2 nights in Oct 2023
Response from Manager on Oct 31, 2023
Hello Richard,Thank you for choosing our hotel for your recent stay. We're glad to hear that you found our property to be quiet and safe. It's wonderful to know that you had a positive experience and would consider staying with us again. We appreciate your feedback and hope to welcome you back in the future.

4/10 Poor

Robert

Liked: Cleanliness, property conditions & facilities, room comfort
Hotel is fine, but Hotels.com “rewards” is not.
The hotel itself was fine. However, this was our first time using the “one-key”cash credit. After explaining to the front desk that we had already paid for the room, the person at the desk didn’t know how to deal with our situation. I showed the receipt I had from Expedia but that didn’t change her mind. She tried calling her manager but he was “out of town”. I tried sloving the problem through the website and the “virtual assistant” couldn’t help. In conclusion my complaint is not with the hotel, but the problem is the new way Hotels.com deals with “rewards”. Rewards are not rewards when they cause so many problems. We were billed and we paid twice for one room/one night. We paid Expedia when we reserved the room (using the credit) and we had to pay again (without the credit) when we checked out.
Stayed 1 night in Oct 2023
Response from Manager on Oct 21, 2023
Hello Robert,We apologize for the inconvenience you experienced with our payment system. We understand your frustration and will address this issue with our staff. We appreciate your feedback and hope to have the opportunity to provide you with a better experience in the future.

10/10 Excellent

Donna

Stayed 1 night in Oct 2023
Response from Manager on Nov 9, 2023
Hello Donna,Thank you for taking the time to share your positive experience with us! We truly appreciate your kind words and are thrilled to hear that you enjoyed your stay. We strive to provide exceptional service and are delighted that we met your expectations. Should you have any future travel plans, we would be delighted to welcome you back.

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room but really small.
Stayed 1 night in Sep 2023
Response from Manager on Sep 30, 2023
Hello David,On behalf of our entire staff, we thank you for your business and for your comments regarding our room. On behalf of our entire staff, we thank you for choosing to stay with us and we hope you will give us a chance to serve you again.

8/10 Good

jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean hotel, staff was very good. area around hotel questionsble
Stayed 1 night in Sep 2023
Response from Manager on Sep 27, 2023
Hi Jeffrey,I am so happy to learn that you enjoyed our hospitality, service, and accommodations. It is rewarding to hear that we have succeeded in making your stay pleasant and that you experienced no difficulties with our services or amenities. Your compliments on our hardworking staff mean a lot to us. We are so glad that your stay was enjoyable, and we look forward to seeing you again!

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
Fast check in and clean room
Stayed 1 night in Sep 2023
Response from Manager on Sep 13, 2023
Hi Steve,Your perfect rating is greatly appreciated. We are thrilled to hear that you enjoyed staying in our clean hotel with fast check in process. Thank you so much, waiting to serve you again!

8/10 Good

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This could work
The room was small, but workable for one. It was clean and the staff I encountered were both very nice.
Stayed 1 night in Aug 2023
Response from Manager on Sep 1, 2023
Hi Ronald,Your kind review is greatly appreciated. We are thrilled to hear that you enjoyed staying in our hotel. Thank you so much for writing such a great compliment regarding our team. Such kind of candid reviews always inspires us. We will share your feedback with our staff members. Waiting to serve you again!

2/10 Terrible

Maria Victoria, San Diego

Stayed 1 night in Jun 2023
Response from Manager on Sep 6, 2023
Hello Maria Victoria, Thank you for sharing your rating of our Hotel. The biggest compliment we can receive is to earn your business again so please consider us on your next trip.

2/10 Terrible

Taylor

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort
Gross
The bathroom was disgusting. Had to go get cleaning products to even use it. And only used what we had to. So very gross. The bed comforters were stained. The whole floor smelt like smoke even though it was supposed to be a non smoking room. Would never stay there again.
Stayed 1 night in Jul 2023
Response from Manager on Jul 30, 2023
Hello Taylor,Providing the highest level of hospitality is our number one priority and I sincerely apologize for falling short of meeting your expectations. Your feedback is greatly appreciated, and we hope to better serve you on a return visit.

6/10 Okay

Pablo

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Staff was friendly. Bathroom was a little dirty.
Stayed 1 night in Jul 2023
Response from Manager on Jul 27, 2023
Hello Pablo, I regret to discover that you weren't thoroughly impressed with us during your most recent stay most especially about the cleanliness of the room. I assure you that we have the highest standards of cleanliness and that your comments are very important to us and are being addressed immediately with our staff. We hope you'll return someday to see how we have addressed and improved upon the issues that you have expressed, thanks to your valuable feedback.

8/10 Good

Marlina

Traveled with group, Traveled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful staff but the condition of the property was not worth the price.
Stayed 1 night in Jul 2023
Response from Manager on Jul 20, 2023
Hello Marlina,Guest satisfaction is our number one objective so we really appreciate the input regarding our staff and price. On behalf of our entire staff, we thank you for choosing to stay with us and we hope you will give us a chance to serve you again.

2/10 Terrible

Jazmin

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Room was full of mold and smelled like mold. Major leak in the ceiling that continued all night. Floors were wet. Looks like they attempted to fix it but left the ceiling portion hanging. Can attach photos.
Stayed 1 night in Jul 2023
Response from Manager on Jul 7, 2023
Hello Jazmin,We appreciate your feedback. Thank you for staying with us. Please let us know if you find yourself back in the area. We would love to turn this experience around.

2/10 Terrible

Cameron

Liked: Staff & service
Disliked: Cleanliness
The hotel room was humid, pet hair in the room, hair in the bed, dirt on the floor of the bathroom. Other than that the service was friendly and the bed was comfy.
Stayed 1 night in Jun 2023
Response from Manager on Jun 30, 2023
Hello Cameron, Thank you so much for sharing your review and giving us an honest look at the guest experience in our hotel. I do hear your suggestions for improvement for the room and surroundings. I apologize if you did not feel that our housekeeping met your own standards of cleanliness, though our own standards are very high and include checking up to ensure that rooms are as clean as can be. We hope to see you again soon and to impress you with our continuous improvements.

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2023
Response from Manager on Jun 22, 2023
Dear Guest,It was our privilege to earn your business and we hope to host you again on your next trip.

10/10 Excellent

Melissa

Traveled with group
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2023
Response from Manager on Jun 22, 2023
Hello Melissa,Thank you for sharing this rating, and we welcome you to visit us again anytime.

4/10 Poor

Kelly

Traveled with partner
Disliked: Staff & service, property conditions & facilities
Pillows are garbage I asked for 2 more pillows and still haven’t seen them. Room smell weird
Stayed 1 night in Jun 2023
Response from Manager on Jun 19, 2023
Hello Kelly, I sincerely apologize for your experience; this is not the impression we want to leave our valued guests with. Thank you for bringing to our attention the odor in your room, with your feedback we can deep clean and return the freshness of our accommodations. We are sorry there was not a solution during your stay. We hope you will give us another chance to provide you with a superior experience the next time your travels bring you back to the area.

10/10 Excellent

Arthur

Stayed 1 night in Jun 2023
Response from Manager on Jul 12, 2023
Hello Arthur,From all of us, thank you for the fantastic rating! It was an honor to have you as a guest. Please choose us again on your next visit to the area.

4/10 Poor

Shaci, Aztec

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
Our room was dirty and sticky. Not worth $96.
Stayed 1 night in Jun 2023
Response from Manager on Jun 14, 2023
Hello Shaci, We are sorry to hear about those cleanliness issues, if it was reported to us during your stay, we would make sure to resolve it. We pride ourselves in make sure that our cleaners adhere to the guidelines, we would appreciate it greatly if these things can be reported to us as we do not want this to happen again. We apologize that our service did not satisfy your expectations. We hope to have another opportunity to turn this experience around.

6/10 Okay

Diane

Standard Hotel
We stayed at many Quality Inn's and it was ok, the price was right for a no frills hotel. Some Quality on our road trip served a full breakfast, bacon, and real eggs. Because the Choice Hotels...Quality Inn, Comfort Inn, and Sleep Inn are Franchise, as long as they follow the guidelines the owners are not required to serve breakfast. The Sleep Inn in Gallup served a cook to order breakfast, and had many options to add to the omlette. Because we saved $$ on breakfast they will get an excellent rating .
Stayed 1 night in May 2023
Response from Manager on May 30, 2023
Hello Diane,It means so much to have earned your business. We appreciate the feedback regarding our breakfast and comments about our price. We hope to someday have another opportunity to host your stay.

10/10 Excellent

Tm

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2023
Response from Manager on May 17, 2023
Hello Tm,Thank you for being a guest with us and for taking the time to share your rating. We hope to earn your business again when you return to the area.

6/10 Okay

Marc

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2023
Response from Manager on May 12, 2023
Hello Marc,We appreciate your valued business and would love the opportunity to host your next stay. Thank you for your rating.

4/10 Poor

Rebecca

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff banged on the door loudly then just tried to walk in, the walls were dirty and all scratched up. The room was dingy & cramped. It was like staying in someone’s junk room in their basement
Stayed 1 night in Mar 2023
Response from Manager on Mar 31, 2023
Hello Rebecca,Thank you for bringing to our attention your experience and comments regarding your stay in our hotel. We take this very seriously and are very sorry about the issues you faced; this has been forwarded to management. Thank you again for sharing and we hope to earn your business in the future by continuing to evolve and improve the guest experience.

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Feb 2023
Response from Manager on Feb 7, 2023
Hello Debra,Your voice is very important to us and we are continuously striving to improve upon the guest experience. Thank you for rating your stay and providing us insights regarding our hotel. Our goal is for every guest to have a convenient and accommodating experience so we thank you for sharing.

10/10 Excellent

Carl

Stayed 1 night in Nov 2022
Response from Manager on Feb 28, 2023
Hello Carl,It was our pleasure to provide you with such a wonderful experience. Please do come see us again very soon.

6/10 Okay

Verified traveler

Disliked: Property conditions & facilities
Shower had what looked like mold around the bottom of the shower
Stayed 1 night in Nov 2022
Response from Manager on Nov 14, 2022
Hello Guest, We are sorry to hear about those issues, if it was reported to us during your stay, we would have time to resolve it. We make sure that our cleaners adhere to the guidelines, especially during this pandemic, we would appreciate it if these things can be reported to us as we do not want this to happen again.

8/10 Good

CHARLES

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and adequate.
Stayed 2 nights in Oct 2022
Response from Manager on Oct 28, 2022
Hello CHARLES,We appreciate that you've taken the time to share with us regarding our hotel. We hope to see you again to provide you with an exceptional level of service and hospitality.

4/10 Poor

Demetreus

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Bedding and towels were very stained. The whole hotel smelled stale. Overall, most everything in the hotel was outdated. Staff was friendly. Not the most clean hotel that I've stayed at.
Stayed 2 nights in Oct 2022
Response from Manager on Oct 21, 2022
Hello Demetreus, Thank you for your assessment of our hotel, amenities and hospitality. We are always working on improving our housekeeping standards. I assure you the linens and towels are thoroughly washed and treated with proper hygiene products after each guest has departed the property. Our goal is to provide fresh, clean and high-quality towels and linens for all guests. Im sorry if we missed the mark during your stay. Thank you again for your feedback!

8/10 Good

Brian

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked that the property was easy to find off the highway. I was very happy with the cleanliness of my room; it was tidy and clean. I was also happy to find they served a hot breakfast.
Stayed 1 night in Sep 2022
Response from Manager on Oct 6, 2022
Hello Brian,Know that your voice is of tremendous importance to us and we value your comments about our breakfast as well as our room. Please do consider us again on your next visit to the area.

2/10 Terrible

jerry h.

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The room was tiny and the bed was not a king (just a double). The bed spread was dirty. Bathroom had hairs on the floor. The outside entrance to the hall had no lock. Will not stay there again.
Stayed 1 night in Sep 2022
Response from Manager on Sep 21, 2022
Hello jerry h., It's our ambition to give you a five star experience, and it's disheartening to discover that this is not the impression we left you with. We understand the frustration and we want to make sure that our guests are always comfortable. We appreciate that you've informed us of a need to address housekeeping policies and procedures. We are always looking for ways to improve upon the guest experience and I hope you will return to see how we continue to grow and evolve.

4/10 Poor

Juan

Business traveler, Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The room was extremely dirty, there was lots of woman’s hair in the bathroom, the blankets were stained and we run into a cockroach in the hallway by the rooms door
Stayed 1 night in Sep 2022
Response from Manager on Sep 25, 2022
Hello Juan,Thank you for bringing to our attention your experience and comments regarding your stay in our hotel. We take this very seriously and are very sorry about the issues you faced; this has been forwarded to management. Thank you again for sharing and we hope to earn your business in the future by continuing to evolve and improve the guest experience.

10/10 Excellent

Brenda

Stayed 1 night in Sep 2022
Response from Manager on Dec 6, 2022
Hello Brenda,It was our pleasure to provide you with such a wonderful experience. Please do come see us again very soon.

10/10 Excellent

Mirna

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent costumer service and rooms are super clean we recommend .. breakfast food so delicious
Stayed 1 night in Jul 2022
Response from Manager on Aug 6, 2022
Hello Mirna, Guest satisfaction is top priority at our hotel; for that reason we truly appreciate your comments regarding our breakfast and service. We appreciate you for sharing your feedback as we continue to improve conveniences of our hotel for all of our guests.

10/10 Excellent

Geovanni

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable and quiet.
Stayed 2 nights in Jul 2022
Response from Manager on Aug 2, 2022
Hello Geovanni, On behalf of our entire staff, we thank you for your business and for your comments regarding our hotel. I hope you will return to enjoy a memorable and exceptional experience.

2/10 Terrible

Lea

Disliked: Property conditions & facilities
NEVER STAY HERE!
This hotel was literally horrible. Not so much the inside of the hotel which was decent if you consider a 10 x 10 hotel room as amenable. The real issue was how sketchy the surrounding area was. This hotel is directly across the street from the casino. Had I known that in advance I would have never booked this hotel. But from the second I pulled in I knew something was really wrong. There were tweakers, shirtless and toothless people walking around the building all day and evening. They were all these people loitering in the lobby and outside, making me incredibly uncomfortable as a woman traveling alone. I was doing long-distance traveling and had a considerable amount of stuff in my car. When I walked across the street to grab something for dinner, I asked the girl who work there if she felt that this is a relatively safe area. She took a long deep breath before telling me that the area was weird AF and that when she lived in the building right next-door to the hotel, her car was broken into one night and everything had been stolen. When I got back to the hotel room, I packed up all my stuff, loaded up my car, and checked out. I’m not really sure what the woman at the front desk was thinking but when I told her that I couldn’t stay here any longer because I didn’t feel safe, she literally didn’t have anything to say to me. She just did whatever she needed to do in the computer and handed me a receipt. I got back in the car and drove 80 miles to Arkansas.
Stayed 1 night in Jul 2022
Response from Manager on Oct 11, 2022
Hello Lea,Thank you so much for your honest feedback, as we do not get better or improve without it. I'm so sorry to hear of the service failures that you experienced. We would love to have you back in order to gain your trust again. Please feel free to reach out with any special requests you may have, as we would be happy to assist you. We look forward to hopefully welcoming you back in the future.

2/10 Terrible

mayra

Business traveler, Traveled with partner
Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
We found cockroaches in the room and the sheets were dirty the smell was discussting
Stayed 1 night in Jul 2022
Response from Manager on Jul 25, 2022
Hello mayra, We appreciate you giving your feedback about your recent experience in our hotel. I want to assure you that we act promptly to pest alerts with expert extermination services and treat to deter pests regularly scheduled basis. We respond to all claims of a pest issue with prompt and professional action and ask that you bring these issues to our attention in real-time so we can quickly investigate and address the situation. Thank you again for taking the time to share your experience and to bring this matter to our attention. On behalf of our entire staff thank you for staying with us and for rating your stay.

4/10 Poor

Guillermo

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was unkept, leaking fixtures in bathroom air conditioning not working at its best.
Stayed 1 night in Jun 2022
Response from Manager on Jun 26, 2022
Hello Guillermo, We are always striving to improve our offerings and that is why your input is so important. Thank you for sharing your experience and comments pertaining to our room. It is our ever present goal to provide each guest with the highest level of service; so thank you for your business and for sharing.

8/10 Good

Neville

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
I liked the fact it was very easy to park a large truck.
Stayed 1 night in Jun 2022
Response from Manager on Jun 24, 2022
Hello Neville, We appreciate that you've taken the time to share with us regarding our hotel. We appreciate you for sharing your feedback as we continue to improve conveniences of our hotel for all of our guests.

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome!!
Awesome!! Great staff, and super clean room.
Stayed 1 night in Jun 2022
Response from Manager on Jun 21, 2022
Hello Thomas, We are continuously improving upon our services and accommodations and want to thank you very much for your comments about our staff as well as our room. We appreciate you for sharing your feedback as we continue to improve conveniences of our hotel for all of our guests.

8/10 Good

LORRAINE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022
Response from Manager on Jun 20, 2022
Hello LORRAINE, On behalf of our entire staff thank you for staying with us and for rating your stay.,

4/10 Poor

Carolyn

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
I was very disappointed with this hotel. There was noone at the front desk to check me in. I waited 10 minutes for someone to show up. It took another 5 min to get me checked in. I had booked my stay online. The first room we were put in had no toiletries in it and the air conditioner did not work properly and had mold all in it. We were moved to another room that was not very clean. There was something splattered on the headboard and I washed it with a white washrag and it was filthy when I finished. There was something disgusting all over the bathroom wall. We went out on the second night and when we returned our keys wouldn't work. I went downstairs and there had been some kind of confusion bc we had changed rooms. The lady was laying on the couch in the lobby and I had to ask her if she worked there before she got up to help me. I would not recommend this hotel to anyone.
Stayed 2 nights in Jun 2022
Response from Manager on Jun 10, 2022
Hello Carolyn, Thank you for taking the time to write such a thorough review regarding your most recent stay. We are very sorry to learn that you were not able to fully enjoy your time here due to the situation you experienced. Your feedback is taken very seriously and has been forwarded to management so that appropriate steps may be taken. Thank you again for your feedback.,