Ratings based on 217 Verified Reviews

3.9 out of 5
87% of guests recommend
4.2 Room cleanliness
3.9 Service & staff
3.7 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Better pillows

Posted Sep 20, 2017
-They really can use better pillows -Front disk staff are pleasant and helpful especially Mr homammar - perfect location. Movies, restaurants, shopping, beach .... all walking distance - Best location in town
4 out of 5
Recommended
for Business Travelers
by A verified traveler from Dubai - UAE

Nice hotel for a short stay

Posted May 17, 2017
Pros: good price and you get what you paid for
Cons: Rooms need to be a little bit bigger
Nice hotel for a quick visit or a business trip and I would recommend it as long as you know that you are getting what you are paying for. Location : Around 20 min to Kuwait City Room: it was small Toilet : Tiny and not enough shower gel in the dispenser Staff : Very nice and friendly Cleanness: I Was not happy with the fact that there was red lipstick on the sheets - I also did not complain because i found out just before going to sleep late at night
Comment from Hotel Management
Aug 15, 2017 by Rifad Ramjan, Hotel Management
Dear Mr.Ehab, We very much appreciate your comments regarding your stay at the ibis Koweit City Salmiyah. At Ibis we strive to add the best value for money paid.Your feedback and comments are very appreciated. With regards to the rooms size Ibis Salmiya got various size of rooms from 19 sqm up to 80 sqm spacious , also our suite rooms are fitted with fully kitchenette . Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rifad Ramjan Rooms Division Manager
4 out of 5
by Maxime

Missing basics

Posted May 3, 2017 on Hotels
Some of the basics were not available, like cotton buds for example; how much would this cost?! I PAID for my stay, it was not for free!!! Breakfast was poor, cheese was dry...
Comment from Hotel Management
Aug 15, 2017 by Bruno, Hotel Management
Dear Valued Guest, We very much appreciate your comments and rating for Ibis Salmiya on Hotel . Com Expedia partner regarding your stay at Ibis Kuwait Salmiya. Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rifad Ramjan Rooms Division Manager
3 out of 5
by Hasan

This traveler left a rating score only Posted May 1, 2017 on Hotels
2 out of 5
by A verified traveler

Posted Apr 29, 2017 on Orbitz
No parking for the hotel, small room sizes, they claimed the upgrade my room but still I get same room that I paid for. The positive thing about the hotel is the location and the flexibility of the check out time
Comment from Hotel Management
Aug 18, 2017 by Rifad Ramjan, Hotel Management
Dear Valued Guest, Thank you for taking the time to tell us about your experience at the ibis Kuwait Salmiya. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please note that we have a limited parking area, however, please note that we have a valet parking with a slight additional charge. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Rifad Ramjan Rooms Division Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 1, 2017
Pros: Good breakfast
Location: Walking distance to Marina Mall and Crescentt
Great location for malls and waterfront, business-like hotel
Comment from Hotel Management
Apr 12, 2017 by Rifad Ramjan, Hotel Management
Dear Valued Guest We very much appreciate your comments regarding your stay at the ibis Koweit City Salmiyah. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rifad Ramjan Rooms Division Manager
3 out of 5
by A verified traveler

Sleepless in Kuwait

Posted Mar 30, 2017 on Hotels
Turned off air-conditioning for quiet night's sleep only to find external units making extremely loud vibrating noise from aircon units outside....ALL NIGHT LONG!
Comment from Hotel Management
Aug 15, 2017 by Bruno, Hotel Management
Dear Valued Guest, Thank you for taking the time to tell us about your experience at the ibis Kuwait Salmiya. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Rifad Ramjan Rooms Division Manager
4 out of 5
by Khalid

Posted Mar 2, 2017 on Hotels
Comment from Hotel Management
Aug 18, 2017 by Bruno, Hotel Management
Dear Khalid , We very much appreciate your comments regarding your stay at the ibis Kuwait Salmiya. It is always a pleasure to receive positive feedback. We hope your next visit will be as pleasant as the previous one. Sincerely, Rifad Ramjan Rooms Division Manager
3 out of 5
Recommended
for Everyone
by A verified traveler

Good location, small rooms

Posted Feb 26, 2017
The location is very good, next to all the shops, close to the beach and restaurants, all of the staff speak English and the hotel overall is perfect for a business trip, only down side the size of the rooms and also they don't have anything in the restroom no shampoo no soap nothing, u have to purchase everything separate. Again for business trip it's perfect but not for family or vacation.
Comment from Hotel Management
Aug 18, 2017 by Rifad Ramjan, Hotel Management
Dear Valued Guest We very much appreciate your comments regarding your stay at the ibis Koweit City Salmiyah. It is always a pleasure to receive positive feedback. thank you for providing our respective customer with information on hotel nice central location, hotel staff, and for being an excellent business hotel. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rifad Ramjan Rooms Division Manager
5 out of 5
by A verified traveler

Posted Feb 18, 2017 on Hotels
Comment from Hotel Management
Apr 12, 2017 by Bruno, Hotel Management
Dear Valued Guest We very much appreciate your comments regarding your stay at the ibis Koweit City Salmiyah. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rifad Ramjan Rooms Division Manager