Ratings based on 393 Verified Reviews

4.3 out of 5
93% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from calgary

Clean and comfortable

Posted Aug 17, 2017
Great hotel! Has everything you need, clean and comfortable. Buffet style breakfast is great!!
Comment from Hotel Management
Aug 17, 2017 by Jill, Hotel Management
Thank you for your feedback. We look forward to seeing you again in the future. Jill Power, Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Calgary

Nice hotel on the hill

Posted Aug 2, 2017
Pros: The location
We had a 5th floor room facing west (the town & the lake) but, didn't see much of it from there. Then again, we didn't go there for the view but, to rest, and we got plenty of that. It's located in the quiet section of town it is modern and the breakfasts are great. .
Comment from Hotel Management
Aug 3, 2017 by Jill, Hotel Management
Thank you James for writing your review. We are happy to see you enjoyed your stay and received the rest you needed. As the trees grow taller every year, unfortunately we end up losing some of our view. We hope to see you again in the future. Jill Power, manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 2, 2017
Best all around hotel in my 7 day trip. Excellent breakfast included as well.
Comment from Hotel Management
Aug 3, 2017 by Jill, Hotel Management
Thank you for your wonderful review. We are pleased your stay was enjoyable and that you enjoyed our breakfast. We would love to welcome you back in the future. Jill Power, Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Nanaimo, BC

our "Halfway" hotel

Posted Jul 17, 2017
Pros: See above
Cons: Nothing comes to mind.
The Comfort Inn in Salmon Arm is our "go to" hotel when driving from Vancouver Island to Calgary. It is conveniently located, clean, reasonably priced,and has the best complimentary breakfast ...hot and cold choices presented in a spacious cheerful environment. There are several restaurants nearby. The staff are always friendly and efficient.
Comment from Hotel Management
Jul 20, 2017 by Jill, Hotel Management
Thank you Edie for writing your review. We are pleased that you have picked our hotel to stay at when traveling to Calgary. We have passed on your comments to our staff who appreciate the feedback. We look forward to seeing you again in the future. Jill Power, Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Edmonton

Clean and quiet, convenient location

Posted Jul 15, 2017
On main highway next to DQ. No problems during my stay
Comment from Hotel Management
Jul 15, 2017 by Jill, Hotel Management
Thank you Peter for staying with us here at the Comfort Inn & Suites in Salmon Arm. We are pleased that you enjoyed your stay and encountered no problems while you were here. We look forward to seeing you again in the future. Jill Power, Manager
3 out of 5
by A verified traveler from abbotsford

Decent

Posted Jul 5, 2017
Decent stay. Really wanted to use the hot tub after long u-haul drive but it had a layer of scum on it and then had to be drained.
Comment from Hotel Management
Jul 6, 2017 by Jill, Hotel Management
Dear Kim; We are sorry that we did not meet your expectations regarding the hot tub. Unfortunately when usage is high and people tend to put soap in the hot tub then we have no choice but to drain and refill. I hope that you will consider staying with us again in the future. Jill Power, Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Salman Arm

Great location, easy to find

Posted Jul 4, 2017
Pros: Cleanliness, size of room, location
Cons: Can't think of anything
Location: Convenient to Lake and restaurants
Really surprise and pleased with our room. Great value!
Comment from Hotel Management
Jul 6, 2017 by Jill, Hotel Management
Thank you Ray for your review. We are pleased your stay was comfortable. We would love to welcome you back again in the future. Jill Power, Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Fresno, CA

Convenient location and nice hotel.

Posted Jul 1, 2017
Lovely hotel. Our first stay at Comfort Inns. Pleasant and helpful staff. Clean, comfortable and quiet rooms.
Comment from Hotel Management
Jul 2, 2017 by Jill, Hotel Management
Thank you Pat for your kind words. We are pleased your stay was pleasant and comfortable and we look forward to welcoming you back next time your are in the area. Jill Power, Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Rocky Mtn. House AB

True to its name!

Posted Jun 9, 2017
Pros: The breakfast was well supplied, the staff were efficient and pleasant. The 'bar' fridge in the room was a little larger than most.
Cons: However, we were disappointed our bed. The mattress was definitely too soft and sagging:( It is due for a replacement!
Our 2 night stay for a family get together in the area was mostly comfortable. We found the staff to be welcoming, accommodating and the overall condition of the hotel to be well kept and clean. The room was clean and quiet even though the hotel is situated on the Trans Canada.
Comment from Hotel Management
Jun 11, 2017 by Jill, Hotel Management
Thank you Diane for taking time to write your review. We are pleased to see that over all your stay was good. We have mentioned your concerns regarding the beds to the owners for review. Thanks for staying with us and we hope to see you again in the future. Jill Power, manager
5 out of 5
Recommended
for Everyone
by A verified traveler from alberta

Quiet location

Posted Jun 7, 2017
Quiet location, clean and comfortable. Very good breakfast
Comment from Hotel Management
Jun 11, 2017 by Jill, Hotel Management
Thank you Ron for your feedback. We are pleased to see that your enjoyed your stay with us and had a good breakfast. We look forward to welcoming you back again in the future. Jill Power, Manager