Indoor pool, 2 outdoor pools

Reviews of H10 Mediterranean Village

4 out of 5
H10 Mediterranean Village
C/ Ginesta, s/n, Salou

Reviews

8.2

Very Good

Rating 10 - Excellent. 88 out of 216 reviews" "
Rating 8 - Good. 83 out of 216 reviews" "
Rating 6 - Okay. 30 out of 216 reviews" "
Rating 4 - Poor. 6 out of 216 reviews" "
Rating 2 - Terrible. 9 out of 216 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Julija

Stayed 7 nights in Jul 2023
Response from H10 Mediterranean Village on Jul 31, 2023
Apreciada Julija,Gracias por visitar H10 Mediterranean Village durante su estancia en Salou. Esperamos que haya disfrutado de la experiencia y que podamos volver a disfrutar de su compañía muy pronto.Un cordial saludo

8/10 Good

David

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Sep 2022

10/10 Excellent

Tony

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Jul 2022

8/10 Good

Robert

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The hotel has a nice lobby and the staff are very friendly and helpful. Outside there were two good size pools and a short walk away are two small but nice beaches. I found the music around the pool a bit too loud and even though there were lots of sun loungers they were quickly taken up. The apartments were well equipped and clean and the food options on the half board were good however you do have to pay for your drinks. Overall a pleasant hotel
Stayed 3 nights in Jun 2022

10/10 Excellent

Charlene

Stayed 7 nights in May 2022

10/10 Excellent

Matthew

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great family hotel.
Stayed 2 nights in May 2022
Response from Taha B on Jun 5, 2022
Dear Matthew, It make us so proud to hear comments like yours, as it is our aim to get our guests happy during their stay. Thank you very much indeed. Best regards,

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Sep 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good all around accommodation, great facilities if you have younger children. Friendly helpful staff. 👍
Stayed 7 nights in Aug 2019
Response from H10 Mediterranean Village on Aug 29, 2019
Dear customer, Thank you for sharing your experience in our Hotel. We appreciate your amazing words. Kind regards, Management.

8/10 Good

Lloyd

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good overall stay... Hotel clean and tidy, but, a bit too young family place for out liking...
Stayed 7 nights in Aug 2019
Response from H10 Mediterranean Village on Aug 27, 2019
Dear Lloyd, We appreciate your words about your stay in our Hotel. Kind regards, Management.

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel but wasnt happy i had to pay an extra 250 on arrival as my daughter is 13 and classed as an adult but had to still sleep on sofa bed anyway. Food good choice but u wont get a nice full irish.good facilites, entertainment good. Rooms cleaned daily beds made but sheets not changed. You cant take Sunbeds till 10am till lifegaurds come then theres a scramble to get them!
Stayed 10 nights in Jul 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort for kids and their parents. Friendly staff,
Stayed 7 nights in Jun 2019
Response from H10 Mediterranean Village on Jun 11, 2019
Dear guest, We appreciate your opinion about your stay in our Hotel. It’s a pleasure to receive such positive comments about all areas of the hotel. All staff works in order to make your stay as satisfying as possible. Kind regards, Management

8/10 Good

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideal for children, wide choice of buffet food, however it would have been good if pizzeria and poolside eateries were available to eat in in the evening. We would have been prepared to pay for this and not expected it to be included. It was clearly stated sun loungers were not to be reserved however this was totally ignored by some guests as during our stay regularly at least six beds had towels on from opening time well into after lunch before anyone appeared. Likewise food was not to be taken from restaurant but guests were continually making rolls, taking cakes and fruit to eat for lunches. If rules are made they should be adhered to as it is unfair to those guests, like ourselves, who abide by them.
Stayed 5 nights in May 2019
Response from H10 Mediterranean Village on May 23, 2019
Dear guest, Thank you for sharing your opinion about your stay in our Hotel. It’s a pleasure to know that you enjoyed so much all our installations. In addition, we’re happy to see that you enjoyed so much our buffet. We always have a wide variety of food, so that everyone can find something that feels to their taste. Kind regards, Management.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best service, clean, very friendly staff and the food was great.
Stayed 6 nights in May 2019
Response from H10 Mediterranean Village on May 14, 2019
Dear guest, We are happy to know that you enjoyed your stay in our Hotel. We appreciate your good comments about our staff and food; we are sure your opinion will be very useful for people willing to book H10 Mediterranean Village in the future. Kind regards, Management

10/10 Excellent

Danny, Edinburgh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb hotel close to village,transport and beach
The staff in this hotel could not have been more friendly and helpful . Great facilities, comfortable room and very quiet after the entertainment finished. The pool areas were spotless . The food was exceptional only wish we could've stayed longer.
Stayed 7 nights in Sep 2018
Response from H10 Mediterranean Village on Oct 3, 2018
Dear guest, We cannot thank you enough for your very kind words about the H10 Mediterranean Village. We are also very happy that you found our staff to be extremely attentive and accommodating and to see that you and your family had great fun with all our facilities and services. This is the most important thing for us. Thank you once again for your very kind words and we look forward to welcoming you back in the near future. Kind Regards, Rosa Mª Figueras Management

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good quality family hotel, close to 3 beaches and away from hustle of central Salou. Thoroughly recommend
Stayed 7 nights in Sep 2018
Response from H10 Mediterranean Village on Oct 3, 2018
Dear guest, Thank you for giving us your opinion about your stay in our hotel. H10 Mediterranean Village is included inside the chain’s program H10 Family Club Hotels. Due to this, all our installations and services are thought to make the stay of your kids as enjoyable and unforgettable as possible. Kind regards, Rosa Mª. Figueras

2/10 Terrible

Sarah

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
BAD BUGS IN ROOM
Never again ! In my room was bad bugs!!
Stayed 7 nights in Aug 2018

8/10 Good

Pat, Donegal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel. Great food. Comfortable room.
Lovely hotel in Cap de Salou. Nice clean room, staff were very nice and helpful. The breakfast was great, so much choice to choose from. Pools were clean and great for kids and grownups alike. Onsite pizzeria, shop, launderette were great. All round great location for families.
Stayed 5 nights in Aug 2018
Response from H10 Mediterranean Village on Sep 10, 2018
Dear guest, Thank you for sharing your opinion about your stay in our hotel H10 Mediterranean Village. We’re glad to know that you and your family had such a great time in H10 Mediterranean Village Hotel. Thank you for all your words addressed to our staff, we will transmit your words to all of them, so that they know their work is achieving to have guests as happy as you are. We hope to see you soon again and wishing you enjoy it as much as this stay. Kind regards, Rosa Mª. Figueras Management

8/10 Good

QI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018
Response from Rosa Mª. Figueras on Jul 26, 2018
Dear QI, Thank you a lot for your 4 stars mark ! Kind Regards, Rosa Mª Figueras Manager

10/10 Excellent

roy , UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect
Excellent staff, very helpful, been there 4 times now so that says it all really, 100% satisfaction. You won’t be sorry.
Stayed 7 nights in Sep 2017

8/10 Good

B , Wales

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel.
Enjoyed our holiday in this lovely hotel. Friendly staff. Clean hotel.
Stayed 7 nights in Aug 2017

10/10 Excellent

Zak, Ipswich, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice quiet area, and near to the beach.
Really nice hotel, in a quiet area of Cap Salou. If you are interested in a quiet area, we spent most of the time on the roof terrace with the cold jacuzzi tubs! Close to the beach and close enough to main Salou for restaurants and activities. The room was very nice, and was kept to a high standard by the staff who were very accommodating. The reception staff were also very helpful! We only had breakfast included so I can only comment from there, but the food on offer for breakfast was lovely. Massive spread, and all very nice. All in all I'd recommend this hotel to anyone thinking of staying there, you won't be disappointed!
Stayed 4 nights in Jul 2017

4/10 Poor

Shamshi, London

Disliked: Staff & service
Ok at best
We stayed here for 7 nights over half term in May. The hotel was very busy near the pool, there were 4 rows of deck chairs near kids pool which meant there was no space to breath. It was first time ever that we had to wait 30 minutes to get to canteen in the evening to eat. The food selection was very small and taste was bland. Bar closed at 1am meaning if you wanted to carry on your evening you had to take a taxi to Salou about 10minutes away. Kids had fun during the day, but quality of entertainment in the evening was poor and did not engage them enough. Bed sheets got changed only when we went to reception and specifically requested for it to be done. For the price that we paid I would not be taking my family here again as there are much better alternatives.
Stayed 7 nights in May 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decided to spend three nights here after a break in Barcelona (only an hour away). Upon arrival we were welcomed by the staff who were very helpfull and gave details about the location and available services within the hotel. The food in the self service restaurant and the pizzeria was excellent with plenty of choice and drinks were reasonably priced along with an onsite supermarket for daily essentials. The entertainment is heavily aimed at children and they seemed to interact well with all children and families. For us without kids it came across as amateur at best and not very engaging. Salou town centre is close by but too far to walk so you will need to rely on the local bus service or have access to a car. Overall really pleased with the stay and service provided by all staff would recommend

8/10 Good

Luise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
After a disappointing stay in Malta earlier this year, I have to say that H10 Mediterranean was excellent. I was extremely happy with the hotel, facilities and food. Great location, loads of small coves and beaches and not too far a walk if you want to venture to the busier beach at Salou.

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family fun, fab hotel
We were looking for an off season cheap and cheerful relaxing week. The hotel surpassed our expectations. The breakfast buffet is fantastic. The staff are all fabulous. It is very much a family hotel. While we went as a couple, it was obvious that the staff and facilities for kids entertainment looked great.

6/10 Okay

Deirdre

Liked: Staff & service
Hotel tailored more for a family with children
It was a family holiday(4 night stay). Reception staff were welcoming on arrival. Pools where good, liked inside pool. A lot of activities for children during the day and evening. Most activities arranged for children. Hotel is a bit outside the town (need transport. not walkable), bus stop outside the hotel. Room was ok, no kettle or tea/coffee facilities in room. Rooms need a bit of decorating updating. Hotel catered for families with children, not really for families without children. Hotel was clean and bright. Bar staff would not charge drinks to the room (always have to pay cash at bar), which I did not understand why, as I always could charge to the room in any other hotel.

10/10 Excellent

ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent,Excellent,Excellent.++++++
First time to Salou and had a fantastic time. Hotel was spot on. Very friendly and helpful staff.Modern, clean and well kept throughout. On a bit of a hill but in a great location to wander along the shoreline past numerous beaches and coves. Great entertainment and plenty for the kids to do while the adults relax and chill out.All the staff from front reception to the cleaners were very friendly and helpful. I would definitely use this hotel again as i could not fault it at all.We went half board and both mealtimes (breakfast and evening dinner) were fantastic. Great food,all sorts of tastes and plenty of it !!! The kids will just love the ice cream section !!! and the ADULTS!!! We were all kids at that section !!! Overall a great hotel that will make your holiday be what it is supposed to be, A Holiday !!! You save up all year for a holiday and this hotel will make it that. Nothing worse than arriving at a hotel that is not what you expected but this place was better than i was expecting.

8/10 Good

beth, glasgow

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for families
In a very hilly location. Room was large and stunning but the bed was uncomfortable and kept getting scolded with the shower. Always something going on for kids and adults and entertainment staff were amazing. 2 lifeguards at a time on duty at adult pool who were very vigilant but the pool was freezing. I was half board the food was plentiful to say the least but always done in rich sauces and never very warm but again kids well catered for with their own buffet. You got a slip for your drinks and paid for them on the way out. You could get the bus just outside the hotel to Salou for just over 2 euros each way which was lively with loads of shops and bars and was pretty flat if you had a pushchair or wheelchair as it is exstremely hilly and steep around the hotel. There is a handful of bars and shops and lovely wee beach within 5-10 mins of hotel but again a trek back to hotel. Overall an ideal base for families as loads going on and kids well catered but adults only would be best opting for something in Salou itself.

10/10 Excellent

Paula, Dublin Ireland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very enjoyable few days. Hotel and staff great. Great for kids and hats off to all the activity officers, they were great with tots, kids and adults alike. Thanks guts

6/10 Okay

vikki , e

Disliked: Staff & service, property conditions & facilities
A disappointing hotel
I had my suspicions over this hotel as soon as I had checked in - check in was lengthy and the staff were unfriendly and I unengaging - at a family hotel I expect friendliness and interest in us and the children . The apartment was clean and spacious . The air con was good . The main draw for us were the water features in the kids pool ( I.e pirate ship / slides ) The pools were over crowded which affected the enjoyment - getting a sunbed where we could see the kids in the pool was virtually impossible. We were there on a half board basis and the good was terrible . We had raw sausages and almost raw bacon at breakfast , naf dinners choices and very poor choice of wine . The entertainment in the evening Was tired and a bit tragic . All th staff seemed dimoralised and unfriendly . Would not go back . Would not recommend ( very nice beaches near by though !)

6/10 Okay

Simone

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

10/10 Excellent

Marco, Ecuador

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed here in our way from Barcelona to Valencia. It is close to Tarragona in another town. The hotel was wonderful and staff very helpful. Buffet breakfast was included and it had many options. I went on May, so I got not the best weather, but the price was very good.

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Above xpectations, very good value and quality
Good for family with young kids (toddlers/infant/ up to 10 yrs old?). Closest Beach wasn't great, but 500m away was a good one. Kids facilities are pretty good, we were concerned before we got there but pleased with the amount of stuff to do. Hotels.com didn't send us all the info needed to check in quickly (had to print out email, and even then it wasn't clear if that was out prepaid voucher). Suggest better communication with hotel. Staff was great at hotel, food was well above our expectations. Very clean. It also probably helps if you go to buffet eary. Our visit was in mid May - strongly recommend. Nice & hot, not crazy hot.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
lovely place
Lovely hotel for family getaway

8/10 Good

steven, lanarkshire, Scotland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel with a great entertainment team
Had a great holiday, our 3 year old had a ball thanks to the entertainment team. It's in a quiet location, just outside Salou, but easily accessible by walking about 40 mins, or bus. Good facilities including shop, gym, jacuzzi. Wifi is a letdown with poor functionality and speed. Hotel has everything you need, and is well kept and clean. We enjoyed the food as we like to try different things when on holiday. Remember you are in Spain, so don't expect to get what you eat back home (which is the way it should be) There is very little info on where everything is in the hotel, including a gym on level -1, and a jucuzzi on the roof. Also great views of the area from the roof. Usual problems with sunbed reserving, but not much the hotel can do about that, I saw some families of 2 adults and 3 children, reserving 5 beds, and only used 1 all day. Entertainment for children at the mini club was great, and also continued at night, with something different on each night to suit all ages.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel & staff shame about the clientele!
Lovely well run and well maintained hotel and does exactly as it says on the tin. Great if you have younger kids. Salou itself though its tacky cheap and nasty. Zero culture and poor restaurants and english bars etc. This hotel is probably above average compared to others nearby. Food ok though apart from salads most food is high in fat and fried in some form or other & not authentic at all and simply caters for the chicken nugget loving masses. If you're covered in tattoos and your staple wardrobe is a football shirt and you enjoy lager for breakfast this is the place for you.

8/10 Good

david, ballyclare

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
a nice break
a nice quiet family friendly hotel. bus stop at the door if coming from barcelona airport. good variety of food which changes each night. great pool area.

10/10 Excellent

Alan, Tonypandy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First Family Holiday
What an amazing hotel! The staff could not do enough to help you and thenfood was very good! The pool and facilities were spotless and the childrens entertainment was fantastic. Room was incredible and newly refurbished and everything made it the perfect first family holiday

10/10 Excellent

andy f

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel
Great food, great location, great service. Whilst the rooms over looking the pool were well decorated they were rather noisy due to waterfalls, entertainment and games area. Ask for one looking over the front of the hotel. I'm afraid unless you like a hard mattress you're in for an uncomfortable sleep.

10/10 Excellent

Lola, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A mini paradise
Such a lovely hotel. Exceptionally clean with very friendly staff as well as amazing facilities and activities available along side the huge range of food. Would defiantly stay here again!

10/10 Excellent

mature couple, northampton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
lovely family hotel with great pools and friendly
good location to the beach which was sandy a few good bars close by good bus service to salou if you require a bit of nightlife or shopping we had a lovely relaxing time in our spacious clean room.we were half board and the standard and choice of food was excellent

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brill hotel - great for kids
A great hotel, we stayed for a week in may and there was loads to do for kids and adults. the pool was great for our 4 year old with the pirate ship and slides and 2 lifeguards on duty all day. the evening entertainment was funny and the hotel staff made the area really safe by sectioning off the pool area so kids could run around freely.

6/10 Okay

Johhny, London

Liked: Cleanliness, property conditions & facilities, room comfort
A bit disapointing
General stay was nice. Staff in bars and restaurant very attentive. Breakfast is amazing in this place huge buffet what ever you want. But there few reasons why i gave 3 out of 5. Firstly costumer service from reception was very poor. Not welcoming, no attention seems like they want to get rid of people asap. Secondly I understand check in time rules 2pm but its very funny when reception says we are half empty but your room will be after 2? I even asked to pay for it but still i had to wait 4 hours for my room. And same story to everyone I seen lots of tired people with same problem. Finally Biggest disappointment was lunch at bar (upper pool) menu was very poor. I ordered pizza. It was still frozen when they served me.. never ever go there.. I would strongly recommend this hotel to families with kids. There lots of things for them plus they have this animation team entertaining kids and adults. Team was always smiling and being helpful.

6/10 Okay

Alberto Frog, UK

Liked: Property conditions & facilities, room comfort
If you're a couple beware there are too many kids
The hotel is of good standard & in a pleasant location. The luggage room has absolutely no security which seems ridiculous. It is very family orientated & there are kids everywhere - some of which need to be controlled more. Consequently meal times can be a little like "feeding time at the zoo". The restaurant had a good selection of food but it was always rather cold (I'm not normally fussy about this!) If you're a couple & you want total relaxation I probably wouldn't recommend this hotel.
Dear guest, Our hotel is focused in families as you well said; H10 Mediterranean Village Hotel has the “Family Club” program especially for kids, because we would like them to have fun during all their holidays. That’s the reason why there are so many children staying with us. However, parents are the ones who have to be responsible about them as you already mentioned. We are glad that you enjoyed the variety of the buffet; our Chef and his staff work hard preparing rotary menus to cater all our guest’s needs. We would like to thank you for giving your opinion, we are sure it might be helpful to future guests. Kind regards, Rosa Mª. Figueras Management

10/10 Excellent

Andy, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Fantastic holiday, great hotel, good entertainment, yummy food

6/10 Okay

Erika M, London

Liked: Cleanliness
Disliked: Room comfort
Family resort away from life
This hotel is great for families and people who want cheap champagne for breakfast and don't want to think what to do for a while. There are 2 bars and even a supermarket within the hotel complex. Resort had energetic entertainment team and pirate pool for kids to play in was a hit bordering on serious overcrowding ( and we visited during term time). Beds were oldish and so hard you might as well sleep on the floor, furniture was last updated about 10 years ago. As a couple seeking romantic break, we were largely disappointed and annoyed by non stop crying in the restaurant, screaming all over the place and only place to hide was a small roof terrace which you need reception to give you a card for it has about 20 sun beds and 3 ICE COLD bubble baths. They also had indoor pool downstairs, which you have to purchase swimming caps from reception . Dinner, once again, a hidden cost- drinks are not included , water will cost at least couple of Euros and buffet is like a little battle for popular food. My advice is not to bother with steaks- they were rubber made. Was surprised to witness one of the chiefs having a good old rant at the staff DURING the service. One more thing to be aware off- the city tax is charged on top.. even though my reservation clearly stated all charges and taxes are included we were still charged this little hidden extra for every night. Overall I would not go back unless I have an army of active children to get a holiday for.

10/10 Excellent

jacko, surrey

Liked: Cleanliness, staff & service, property conditions & facilities
great family hotel
lovely stay kids loved it

10/10 Excellent

Shay, Germany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Definitely Recommend
We really enjoyed our stay there. We live in Europe and know Air Conditioning is a luxury.....and they had it! That alone was worth it in the summer's heat. The pool was nice and the kids loved it. The customer service was outstanding! They were very helpful. The rooms were cozy...my kids enjoyed the bunk beds and we slept well each night. The balcony was nice with a good view. We had a rental and was able to drive around to nearby beaches and enjoy the local area. The town stayed up late for our late dinners. We did not eat at the hotel because we enjoy going out to see what the town has to offer and for a family of four our meals were about 40-50 euros for dinner. Not too bad from what we are used to. We went to the local store for foods to keep in the room and made breakfast in the room and just picked up something quick for lunch. Overall I would come back again!

8/10 Good

julia

Liked: Cleanliness, staff & service, property conditions & facilities