Ratings based on 259 Verified Reviews

They paid and stayed. We double-checked.
3.4 out of 5
84% of guests recommend
3.6 Room cleanliness
3.6 Service & staff
3.6 Room comfort
3.3 Hotel condition
They paid and stayed.
We double-checked.
1 out of 5
by A verified traveler from Camarillo, CA

Everything was broke and they wouldn't fix it

Posted Aug 28, 2015
Pros: Convenience and the breakfast till the Japanese group came and cleaned it all out.
Cons: Get all the stuff fixed that they didn't fix and stop advertising you have all this stuff when its broken.
Location: We stopped there on the way to Yellowstone.
What a disappointment. We have used Baymont because they allow pets and we were impressed with them. We just booked one in a couple of locations on our trips to our daughter. We weren't really looking for another motel since we liked Baymont. That all changed with my last stay. Now Baymont is off my list. We stayed in another motel on our way back.. -The Keys did not work. -The TV didn't work. The maintenance guy who didn't speak English much brought 3 remotes any and we concluded we just wouldn't use it. -We had a standard size bed and was charged for a queen. The desk lady said no its a queen thats what it says on the computer. I didn't want to argue with here. -The ice machine was broken so I couldn't get ice. -I couldn't get an internet connection. They connected me with their tech man who I had to call. He did not call me. The primary connection was out and the one with the weak connection did not work. -The staff didn't seem to care they were just there to clock in What else could go wrong? We didn't stay around in the morning to find out. I would definitely not recommend this Baymont Inn to anyone. It real is false-advertising to say you have all that stuff and it doesn't work. I actually paid for something I couldn't use because it was broke. Dan Nelson
4 out of 5
Recommended
for Everyone
by A verified traveler from seattle wa

Nice hotel convenient location

Posted Aug 27, 2015
Staff was very helpful..friendly...professional. Convenient location close to traval to most destinations and easy access to major travel locations and airport. Close to dinning and shopping.
3 out of 5
Recommended
for Business Travelers
by A verified traveler from Puebla

Hotel cómodo, limpio y bien ubicado.

Posted Aug 26, 2015
Pros: Precio, ubicación y estado general del hotel.
Cons: Los desayunos.
Es la segunda ocasión que mi esposo y yo nos quedamos en este hotel. Es cómodo, limpio, bien ubicado. Las camas y almohadas son cómodas. Sí es de espacios reducidos, tanto el cuarto como el baño y el desayuno que está incluído no me gustó pues tienen muchas cosas con carbohidratos y poca proteína. Pero en términos generales es un buen hotel, con excelente precio y sí lo recomiendo.
4 out of 5
Recommended
for Everyone
by A verified traveler

Good value for the money

Posted Aug 26, 2015
Pros: Value for the money, quiet, nice staff, nice tv choices. Nice amenities.
Cons: Staff knowledge of what is and what is not working in the building.
I stayed for four nights. My first room smelled terrible like vomit and the staff fell all over me to try and correct the problem and they managed to knock out the odor with Febreeze. I switched to a different room eventually and the new room was very clean and odor free. The motel rooms are reasonably quiet and comfortable and I appreciated the Xfinity cable tv with many choices. The breakfast bar was well stocked with HUGE donuts.
4 out of 5
Recommended
for Everyone
by A verified traveler

Very economical

Posted Aug 25, 2015
Pros: The Staff and proximity to things and economical.
Cons: Swimming Pool just needed Chlorine.
Location: Lots of places to eat nearby. I had my car so I do not know about public transportation, but everything including the mall was close.
The swimming pool was dirty and I was very disappointed. My bathroom floor was sticky but I talked to the maids and it was the type of cleaning agent they used on it. So the maid came in and cleaned the floor for me with just plain water. The staff was wonderful. When the dryer broke I had to use house keeping's dryer and it was a Sunday when they were so busy. They were wonderfully accommodating. I thought the price was high for the accommodations and I wasn't too sure about the area. But overall it was a pleasant stay.
2 out of 5
by A verified traveler from New York, NY

Lacking....

Posted Aug 21, 2015
Pros: Location to Dr. appointment, that's pretty much it.
Cons: This place needs a walk thru, room by room.... Check the smoke detectors! Little things like the moulding and tissue holders were loose.
#1 on Expedia they say they were happy to provide infant cribs and extra beds if needed. In the process in checking in, they informed me they did not have cribs!! Why lie? After coming in from a 5.5 hour flight, alone with a 8 month old infant, this kind of nonsense is upsetting. #2 smoke detector in the room was removed from the wall? This can't be legal. #3 Went down to lobby to ask for towels. The receptionist said he would send someone right up. 35 minutes later, I called to ask where they were, "someone is coming". 45 minutes later, called again "someone is coming"..... One hour later, I called the last time and was quite upset on the phone! Finally after being riled up and upset, the towels came! Whatever, I know it's not a 5 star hotel... But really? #4 Ice machine broke.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 21, 2015
Need bigger bed pillows. Breakfast could use improvement.
2 out of 5
by A verified traveler from Bend, Oregon

Needs a lot of maintenence..

Posted Aug 21, 2015
Pros: Employees tried to be supportive, but there was nothing they could do.
Cons: Maintenance.
Location: Don't know. First time in Salt Lake City.
Did not get the room we booked, and could not change rooms as the hotel was full. Got a ADA 'disabled' room that was poorly designed, even for one who was disabled. Broken shower rod support, no fan, drain did not work correctly. Hole in entry way wall.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 18, 2015
It was a very nice getaway. Room was clean and comfortable.
5 out of 5
Recommended
for Everyone
by A verified traveler from Italy

Great Salt Lake City

Posted Aug 17, 2015
Wonderful Hotel, room big and clean. Breakfast ok, pool nice but small. Good for visit Salt Lake City near downtown.