The heat pump was way too noisy and very hard to regulate the room temperature at night. The noise made getting a good night's sleep impossible. With the design of the individual heat pump being what it is, you may not be able to do anything about it.
Comment from Hotel Management
Feb 14, 2017 by Josh Larson-General Manager, Hotel Management
We appreciate your feedback about your recent stay with us. We take pride in our product and the services we offer here at our location. I want to apologize that you did not experience that while you were here. Please rest assure that your time with us is not a typical stay for our guests. I would love to gain the opportunity for you to stay with us again and prove that our product is fantastic! If you are in the area again, please reach out to me personally so that we can take extra great care of you. I look forward to hearing from you.