Convenient location to many restaurants
Posted Dec 20, 2016 on Orbitz
Stayed three days. Room NEVER got serviced, despite our compliants that it had not been and their promises to do so. We had only a fitted sheet and top sheet on the bed. ZERO BLANKET! Asked for blankets, and they could only find one thin cotton blanket, the sort i use on my bed in the summer (this is december, 16 degrees outside!). We needed two more pillows but again, they could only "find" one. The heater in the room took at least 10 minutes running before warm air came out, and then it was hot even if we adjusted the dial towards cooler.....until it flipped and turned on the a/c, so we couldnt let it run during the night or we would bake or freeze. The shower valve was similar. You couldnt get the water to a comfortable temp, either scalding hot, or too cold. The tv remote did not work. They reprogrammed it the second day and then it was fine. The mini fridge froze all of our fruit and salad. Ever have a salad flavored popsicle? That is what it did to our food! We had to throw it all away. And since the room never got serviced, we had papaya, oranges and salad decomposing in the room trash. We were told every day that our situation would be remedied and it never was. And never did they offer any compensation for the terrible experience.