Ratings based on 151 Verified Reviews

4.4 out of 5
91% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler from Idaho

Clean hotel located too close to the highway.

Posted Feb 19, 2017
The hotel was clean. Parts are dated. Too close to the highway--too much traffic. I could not sleep because of the noise.
5 out of 5
Recommended
for Everyone
by A verified traveler from Castle Rock, CO

Great Hotel in Bountiful Utah

Posted Feb 13, 2017
Pros: Very friendly and knowledgeable staff.
Cons: I would have like to seen more available at their in-hotel mini-mart. For example, "Boost" drinks or "Ensure."
Location: This location is the gateway to many activities in local area. For example, science centers, snow sports such as tubing, skiing, and dog sled riding.
This was a very nice hotel located in downtown Bountiful, Utah. It was a refreshing relief to find this hotel available. Very close to many local attractions at a reasonable price.
Comment from Hotel Management
Feb 14, 2017 by countryinn&suites, Hotel Management
Thank you so much Laura! We truly appreciate your feedback and comments! We love to hear from our guests and love that our location worked so great for you! Come see us again soon and enjoy another adventure in Utah. Thank you!
1 out of 5
by A verified traveler from A

This hotel was horrible to work with.

Posted Feb 9, 2017
I had tried to reschedule my stay and no one wanted to help out and just stated that my credit card had already been run and so sorry. Not very customer oriented!
Comment from Hotel Management
Feb 14, 2017 by countryinn&suites, Hotel Management
Bob- I am so sorry to hear that we were unable to accommodate your request. Some of our cancellation policies make it difficult to help out our customers, even when we want to.
5 out of 5
Recommended
for Everyone
by A verified traveler from M

Nice hotel, clean very nice staff.

Posted Dec 25, 2016
Our stay was Christmas Eve the staff was very friendly and happy. The room was clean and pleasant. The kids enjoyed the huge waffles for breakfast, the hot breakfast had something for everyone, even the healthy picky eater,
Comment from Hotel Management
Feb 8, 2017 by countryinn&suites, Hotel Management
Thank you KM! We are so glad your family stayed with us on Christmas Eve! Please come stay with us again soon and enjoy some more waffles. Thank you again!
5 out of 5
Recommended
for Everyone
by A verified traveler from st george, ut

Close to things I needed.

Posted Dec 24, 2016
Pros: Almost everything.
Cons: Non slip bath mats in each shower.
Location: Good for my needs.
Good facility. Not interested in adding anything else.
Comment from Hotel Management
Feb 8, 2017 by countryinn&suites, Hotel Management
Thank you so much ed! We really appreciate your comments and are love that our location worked great for you! Come see us again soon- thank you!
4 out of 5
Recommended
for Everyone
by A verified traveler from St George, UT

Sleep?

Posted Dec 9, 2016
Pros: We loved everything about the hotel, except for the freeway noise on our side of the building...
Location: We were just traveling through....
We do take a sound machine with us always, however if you stay here make sure you request a room away from the noise of the freeway! The hotel was fantastic other than the freeway noise on our side of the building.....
Comment from Hotel Management
Dec 9, 2016 by countryinn&suites, Hotel Management
Thank you SZQ! We are so glad you enjoyed your stay and our great team at the Country Inn & Suites. Hope to see you again soon- remind us on your next stay and we will make sure we put you on the other side of the hotel- Safe Travels!
4 out of 5
Recommended
for Everyone
by A verified traveler from US

Nice, clean, excellent staff.

Posted Nov 20, 2016
It was a great hotel except the side of the hotel we stayed on you could hear the freeway traffic all night!
Comment from Hotel Management
Nov 29, 2016 by countryinn&suites, Hotel Management
Darlene- thank you so much for your feedback. We are truly sorry that the interstate noise kept you awake. Thanks for letting us know about that. We would love the opportunity to have you as our guest again- remind us to put you on the otherside of the hotel- thank you!
5 out of 5
Recommended
for Everyone
by A verified traveler from los angeles

Posted Nov 19, 2016
Great hotel for the price, not a lot of walkable places to go, but good breakfast and friendly staff.
Comment from Hotel Management
Nov 29, 2016 by countryinn&suites, Hotel Management
Thank you jc! We really appreciate your comments and 5 star hotel rating. So glad you enjoyed our hot breakfast and friendly staff! COme see us again soon in Bountiful- thank you!
2 out of 5
by A verified traveler from US

Noisy

Posted Nov 17, 2016
Pros: Rooms were nice and clean.
Cons: I don't know if there's anything you can do about the noise from both sides of the hotel.
Location: Pretty good.
We didn't get any sleep at all. The hotel location is in between a busy street and the interstate/train tracks.
Comment from Hotel Management
Nov 29, 2016 by countryinn&suites, Hotel Management
Janice we are very sorry to hear about the noise during your stay. Thank you for letting us know. We would love the opportunity to have you as our guest again and provide a more memorable experience for you.
5 out of 5
Recommended
for Everyone
by A verified traveler from US

staff & great location, but needs wall outlets

Posted Oct 25, 2016
Pros: Staff
Cons: Need more wall outlet or surge protectors near bed
Location: Loved the location.. Near everything
2 Queen bed, refrigerator, house keeping & awesome view.
Comment from Hotel Management
Nov 11, 2016 by countryinn&suites, Hotel Management
Thank you again for the fantastic 5 star rating and comments and feedback. We will definitely discuss your comments with our team! Thanks again for being our guest!