Ratings based on 378 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
92% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by A verified traveler from california

Convenient In & Out on Reno Southside

Posted Aug 21, 2016
Cons: Unlike other Courtyard locations this room did not have a microwave, a minor inconvenience.
Location: Some retail shopping was within walking distance, but only a few eating options. The freeway access is a plus, but freeway noise is a minor negative.
On the road through Reno, this hotel met our needs of location and quality at the high end of mid-range prices.
Comment from Hotel Management
Aug 23, 2016 by Cristian , Hotel Management
dave, Thank you for taking the time to share your feedback on Expedia. We will share your feedback with the appropriate department in order to improve our customer experience for all. We hope to see you again if/when your travels bring you back to SLC.
5 out of 5
by A verified traveler from California

Posted Aug 20, 2016
Hotel was very nice, clean and close to airport. When we are in Salt Lake City again we will stay here again.
Comment from Hotel Management
Aug 23, 2016 by Cristian , Hotel Management
Trisha, Thank you for sharing your feedback with us on Expedia. We appreciate you staying with us during your time in SLC. We also look forward to seeing you when your travels bring you back to SLC.
3 out of 5
by A verified traveler from Seattle, WA

Horrible emergency preparedness.

Posted Jul 25, 2016
Power went out at 1:00 a.m. with no emergency lighting in the hallways or exit signs. When I pointed this out to staff at 4:00 a.m. reply was "we have it but it only lasts an hour". I am sure this is not up to local, state and federal standards.
Comment from Hotel Management
Jul 28, 2016 by Cristian , Hotel Management
Dennis, Thank you for taking the time to share your experience with us. We sincerely apologize for the power outage you experienced as a result of a local emergency. Rest assured our building is equipped with the necessary lighting and safety equipment as is required for our occupancy. We apologize that the experience you had with us is not the one you expected. Again, we appreciate your feedback and acknowledge the inconvenience you experienced. Safe Travels!
4 out of 5
by A verified traveler

Posted Jul 25, 2016
Shuttle to airport was great. Staff was very helpful.
Comment from Hotel Management
Jul 28, 2016 by Cristian, Hotel Management
Traveler, Thank you for taking a moment to share your experience. We can't be happier that our services and staffs were a great fit for your travels. We hope you will consider us the next time you travel to SLC.
4 out of 5
by A verified traveler

Great location to airport and easy to get downtown

Posted Jul 14, 2016
Pros: Location
Location: Nothing really
Good, clean and easy location to airport and getting into downtown.
Comment from Hotel Management
Jul 28, 2016 by Cristian , Hotel Management
Traveler, Thank you for sharing your experience on Expedia! We are delighted you chose to stay with us and we hope for another opportunity to serve you when your travels bring you back to SLC!
5 out of 5
by A verified traveler

Great friendly staff!

Posted Jun 30, 2016
My flight was cancelled and I called and told the hotel staff when I would be arriving. They made note of it and extended me a late check out so I could get some rest before flying back.
Comment from Hotel Management
Jun 30, 2016 by AGM, Hotel Management
Valued Guest, Thank you for sharing your experience on Expedia. We are delighted our hotel and staff were just what you needed following a sudden and unfortunate change in plans. We hope to see you the next time your travels bring you to Salt Lake City. Safe travels!
5 out of 5
by Kirk from Boca Raton

Travelers Way Station

Posted May 23, 2016 on Hotels
Stayed here night prior to early morning flight. Hotel staff was very attentive, and friendly. Would definitely stay again.
Comment from Hotel Management
by Cristian, Hotel Management
Kirk, Thank you for taking some time to recognize your enjoyable stay with us at the Courtyard by Marriott Salt Lake City Airport. We hope that when your travels bring you back to SLC, we will again have a chance to serve you. Many Thanks!
5 out of 5
by Eric from Fort Erie

Would stay again!

Posted May 23, 2016 on Hotels
Small but comfortable room. Clean, great service
Comment from Hotel Management
by Cristian, Hotel Management
Eric, We're delighted you enjoyed your stay and even more so that you chose to share your experience. We look forward to seeing you when your travels bring you back to Salt Lake City. Many Thanks
4 out of 5
by A verified traveler

near airport but breakfast was not included

Posted May 20, 2016 on Hotels
I was disappointed that breakfast was not included with my stay.
Comment from Hotel Management
Jul 23, 2016
Traveler, Thank you for taking the time to offer feedback regarding your recent stay. We will pass your feedback on to the appropriate department and utilize this feedback for continuous improvement.
4 out of 5
by A verified traveler from California

Posted May 16, 2016
Everything was great. TV guide and system was a bit challenging to navigate.
Comment from Hotel Management
May 25, 2016 by Cristian , Hotel Management
Tom, Thank you for taking a moment to share your experience with us. We appreciate your feedback and hope to offer additional assistance and ease of use with the in-room entertainment during your next stay with us.