Ratings based on 415 Verified Reviews

4.3 out of 5
91% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from slc

Awesome stay

Posted Mar 15, 2017
This hotel is great...rooms are beautiful beds are comfortable staff is great what a wonderful stay
Comment from Hotel Management
Apr 23, 2017 by General Manager, Hotel Management
We appreciate you taking the time to give us your feedback and we are delighted to read it was a great hotel experience for you! We enjoyed your visit and welcome you back whenever you are in the Salt Lake area again.
3 out of 5
Recommended
for Everyone
by A verified traveler

Okay for airport stay.

Posted Feb 26, 2017
It looks like a Courtyard, the arrival seemed like a Coutyard but the room was old with thins walls. We were safe and room was clean, but it was basic for a Courtyard.
Comment from Hotel Management
Feb 27, 2017 by Cristian, Hotel Management
Traveler, Thank you for sharing your experience with us on Expedia. We are delighted you chose to stay with us, that your room was clean and your arrival was friendly. We apologize for the thin walls and know that it can be a detractor from older hotels in general. We hope that you'll consider staying with us again when your travels bring you back to SLC.
4 out of 5
Recommended
for Everyone
by A verified traveler from Ottawa

Good airport hotel

Posted Feb 26, 2017
Clean,friendly staff,good breakfast.Hotel was full and rate was high due to President's week.Satisfied with the hotel,would come back.
Comment from Hotel Management
Feb 27, 2017 by General Manager, Hotel Management
Hello Jack, Thank you for your kind remarks regarding your recent stay. We are delighted to read that our team as well as our accommodations were able to meet and exceed your expectations. It was a pleasure to have you as our guest, and we look forward to your return!
5 out of 5
by Wayne

Posted Jan 24, 2017 on Hotels
Comment from Hotel Management
Jan 29, 2017 by General Manager, Hotel Management
Traveler, Thank you for sharing your feedback! We are delighted you chose to stay with us, and we hope you'll return the next time you visit SLC.
5 out of 5
by A verified traveler

Close to airport

Posted Jan 13, 2017 on Hotels
Close to the airport. Good bathtub great mattress
Comment from Hotel Management
Jan 16, 2017 by General Manager, Hotel Management
Traveler, Thank you for sharing your feedback! We are delighted you enjoyed a great nights sleep and a comfortable bath while you stayed with us. We hope that when you return to Salt Lake City, you'll consider staying with us again!
5 out of 5
by A verified traveler

Posted Jan 9, 2017 on Hotels
Super comfortable, warm hotel! Only bad thing? The curved overpass that I totaled my car on. I would suggest warning signs about ice on bridges for out of towners like me.
Comment from Hotel Management
Jan 12, 2017 by General Manager, Hotel Management
Traveler, Thank you for taking the time to share your experience. We appreciate you choosing to stay with us during your recent trip. We are glad to hear that the hotel was comfortable during your time with us. We are happy to hear that only the car was totaled, and not you. We will gladly pass your suggestion on to see if some signs can be arranged to warn travelers.
4 out of 5
by Raymond

Posted Jan 5, 2017 on Hotels
Comment from Hotel Management
Jan 9, 2017 by General Manager, Hotel Management
Raymond, Thank you for sharing your feedback on Hotels.com. We are delighted you chose to stay with us and look forward to seeing you again during future visits to SLC.
5 out of 5
by A verified traveler

It was a last minute choice, but glad I made it.

Posted Dec 5, 2016 on Hotels
Very courteous, clean, and comfortable. I was kind of expecting something for breakfast included, but it's all good.
Comment from Hotel Management
Dec 8, 2016 by General Manager, Hotel Management
Traveler, Thank you for taking the time to share your feedback. We are glad to hear you enjoyed the say despite not having a complimentary breakfast. Hopefully when you return to SLC again, we will see you again!
4 out of 5
by A verified traveler

Convenient to Route 80, clean, comfortable

Posted Dec 2, 2016 on Hotels
Hum of traffic all through the night. Picked this location because it is close to Route 80. Room was comfortable. When I made the reservation, I selected the deal that included breakfast. That was in the confirmation email, but the hotel did not have any record of it. I showed the front desk clerk the email and she gave us free breakfast. Would have been disappointed to have selected the higher priced option and not gotten the deal. Breakfast selections were good.
Comment from Hotel Management
Dec 5, 2016 by General Manager, Hotel Management
Traveler, Thank you for choosing to stay with us on your recent trip to SLC. We are delighted you enjoyed our facilities, staff and breakfast. We hope to see you again the next time you travel to SLC.
3 out of 5
by A verified traveler from US

Needs to have complimentary breakfast

Posted Nov 28, 2016
Pros: Staff is very very nice. 24 hour shuttle to airport is great.
Cons: See above about no complimentary continental breakfast
Location: Close to airport
We stayed here overnight to catch a plane home the next day. We expected that it would have a complimentary breakfast so that we wouldn't have to stand in line for it at the airport. You didn't even provide a complimentary cup of coffee!!
Comment from Hotel Management
Dec 1, 2016 by CRoman, Hotel Management
Bob, Thank you so much for taking the time to share your experience with us on Expedia. We are excited to hear that our shuttle and staff were enjoyable during your stay. We do apologize for your dissatisfaction with the Courtyard brand's lack of complimentary breakfast and lobby coffee. We can certainly understand your frustration and would offer the following suggestions for future travel. First, when booking at Courtyard, there is a breakfast included rate which can be purchased that would cover the cost of your meal and coffee in The Bistro. Another option would be to utilize one of our comparable Marriott brands, Springhill Suites or Residence Inn, located nearby which do offer the type of complimentary breakfast which the Courtyard brand used to offer. Our goal is to meet your needs and expectations during every stay. I hope that our apology and suggestions will lead to a more enjoyable stay with us or one of our sister hotels the next time you stay in Salt Lake City