Crystal Inn Hotel & Suites Salt Lake City

Property class: 3

Choose dates to view prices

Reviews

9.4 out of 10
Exceptional

Downtown suites with easy city access

Crystal Inn Hotel & Suites brings practical comfort to downtown Salt Lake City, with contemporary oversized suites that include mini-fridges and microwaves. Days start in an airy, high-ceiling lobby with tiered breakfast seating, then stretch out with downtime in the indoor pool, hot tub, and sauna.

  • Ski season made simple

    Buy a Ski Super Pass on-site with transit perks to the mountains included.

  • Breakfast, built in

    A complimentary hot buffet anchors mornings in the welcoming dining area.

  • Steps to transit and downtown

    Public transportation sits within one block for easy exploring.

Amenities

  • Three blocks to the convention center
  • Indoor pool plus built-in spa tub
  • Sauna and steam room in recreation area
  • Borrow a bike to tour downtown streets
  • Grab snacks at the lobby convenience store
  • Rooms with refrigerator, microwave, coffee and tea maker
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Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Two Queen Room

A hotel room with two beds, a wooden headboard, a nightstand with a lamp, and a framed picture on the wall.

Two Queen Room

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard King Room

A hotel room with a sofa, two armchairs, a desk, a lamp, and a framed picture on the wall.

Standard King Room

  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed, Jetted Tub, Non Smoking

A modern bathroom with a large bathtub, two sinks, and a mirror.

Executive Suite, 1 King Bed, Jetted Tub, Non Smoking

8.8 out of 10
Excellent
(15 reviews)
  • 528 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed, Non Smoking

Room

Studio, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(84 reviews)
  • 384 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for King Bar, Non Smoking

A hotel room with a large bed, a desk, a chair, a lamp, and a window with curtains.

King Bar, Non Smoking

8.8 out of 10
Excellent
(39 reviews)
  • 384 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard King, Jetted Tub, Non Smoking

A hotel room with a large white bathtub, a bed with white linens, a wooden wardrobe, a television on a wooden stand, and two bedside lamps.

Standard King, Jetted Tub, Non Smoking

9.0 out of 10
Wonderful
(34 reviews)
  • 384 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard King with Sofa bed, Non Smoking

A hotel room with a bed, a sofa, a small table, and two framed artworks on the walls.

Standard King with Sofa bed, Non Smoking

9.0 out of 10
Wonderful
(19 reviews)
  • 384 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Suite, 1 King Bed, Non Smoking

A hotel room with a large bed, a desk, a chair, a lamp, and a television.

Executive Suite, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(4 reviews)
  • 528 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Family Double Queen, Non Smoking

A hotel room with two beds, a nightstand with a lamp, a telephone, and a window with curtains.

Family Double Queen, Non Smoking

8.6 out of 10
Excellent
(19 reviews)
  • 384 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Large Twin Sofa Bed

View all photos for Standard King, Non Smoking

A hotel room with a large bed, two bedside tables with lamps, a chair, and a window with curtains.

Standard King, Non Smoking

9.0 out of 10
Wonderful
(81 reviews)
  • 384 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Double Queen, Non Smoking

A hotel room with two beds, a nightstand with a lamp, a telephone, and a window with curtains.

Standard Double Queen, Non Smoking

9.0 out of 10
Wonderful
(194 reviews)
  • 384 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

King Room with Jetted Tub

  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Near a metro station, Crystal Inn Hotel & Suites Salt Lake City is in Downtown Salt Lake City, a walkable area in Salt Lake City with great airport proximity. Temple Square and Conference Center are notable landmarks, and travelers looking to shop may want to visit City Creek Center. Check out an event or a game at Delta Center, and consider making time for Hogle Zoo, a top attraction not to be missed. Enjoy the area's slopes with cross-country skiing and downhill skiing, and don't miss out on the snowmobiling and sledding. Guests love the hotel's central location. Visit our Salt Lake City travel guide
Map
230 W 500 S, Salt Lake City, UT, 84101

What's nearby

  • A circular architectural structure with a central skylight and intersecting beams.
    Salt Palace Convention Center
    10 min walk - 0.6 miles
  • A shopping plaza with a Macy's store, outdoor seating, and a modern building in the background.
    City Creek Center
    16 min walk - 0.9 miles
  • A fountain in a pool with a large building in the background.
    Temple Square
    18 min walk - 1.0 mile
  • A building with a sign reading "The Church of Jesus Christ of Latter-day Saints Conference Center" surrounded by greenery and yellow flowers.
    Conference Center
    4 min drive - 1.2 miles
  • Delta Center
    15 min walk - 0.8 miles

Getting around

  • Courthouse Station
    8 min walk
  • Salt Lake Central Station
    16 min walk
  • Salt Lake City International Airport (SLC)
    11 min drive

Restaurants

  • Maverik #438
    7 min walk
  • McDonald's
    1 min walk
  • Starbucks
    4 min walk
  • Urban Hill
    3 min walk
  • Gracie's
    8 min walk

About this property

Crystal Inn Hotel & Suites Salt Lake City

  • Hotel near Salt Palace Convention Center
  • Located close to Delta Center and City Creek Center, Crystal Inn Hotel & Suites Salt Lake City provides free continental breakfast, a free roundtrip airport shuttle, and a grocery/convenience store. For some rest and relaxation, visit the sauna or the steam room. Stay connected with free in-room WiFi, and guests can find other amenities such as a terrace and dry cleaning/laundry services.
  • Other perks at this hotel include:
    • An indoor pool along with sun loungers
    • Free self parking
    • RV/bus/truck parking, access to a nearby health club, and tour/ticket assistance
    • A front-desk safe, free newspapers, and a banquet hall
    • Guest reviews speak highly of the breakfast, pool, and central location
  • Room features
  • All 175 rooms include comforts such as premium bedding and laptop-friendly workspaces, in addition to perks like free WiFi and air conditioning. Guest reviews highly rate the clean, comfortable rooms at the property.
  • Other amenities include:
    • Bathrooms with shower/tub combinations and hair dryers
    • 43-inch HDTVs with premium channels
    • Recycling, refrigerators, and microwaves

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle on request
  • Ski shuttle nearby
  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • Sauna
  • Ski passes
  • Ski storage
  • Steam room
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Tour and ticket assistance

Business services

  • 2,508 square feet of conference space
  • 24-hour business center
  • Computer station
  • Meeting rooms

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Doorbell and phone notification
  • Elevator
  • Handrails in stairways
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 4 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with premium cable channels

Food and drink

  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 116.32 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 55 lbs per pet)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per day

Property payment types

  • American Express
  • Diners Club
  • Discover
  • Mastercard
  • Visa

Important information

Optional extras

  • Pet fee: USD 116.32 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:00 AM to midnight
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served at this property
Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision

Frequently asked questions

Does Crystal Inn Hotel & Suites Salt Lake City have a pool?

Yes, this property has an indoor pool. Pool access is from 6:00 AM–midnight.

How much does it cost to stay at Crystal Inn Hotel & Suites Salt Lake City?

As of Oct 7, 2026, prices found for a 1-night stay for 2 adults at Crystal Inn Hotel & Suites Salt Lake City on Nov 2, 2026 start from $134, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Crystal Inn Hotel & Suites Salt Lake City pet-friendly?

Yes, this hotel allows dogs (limit 2 total) with a maximum weight of up to 55 lbs per pet. There's a fee of USD 116.32 per accommodation, per stay. Service animals are exempt from fees.

How much is parking?

Self parking is free at this property.

What time is check-in at Crystal Inn Hotel & Suites Salt Lake City?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Crystal Inn Hotel & Suites Salt Lake City?

Check-out is at noon.

Does Crystal Inn Hotel & Suites Salt Lake City provide a shuttle to the airport?

Yes, there's a free airport shuttle that runs on request.

Where is Crystal Inn Hotel & Suites Salt Lake City located?

Located in Downtown Salt Lake City, this hotel is within a 15-minute walk of Salt Palace Convention Center and Delta Center. Temple Square and City Creek Center are also within 1 mi (2 km). Courthouse Station is 8 minutes by foot and Gallivan Plaza Station is 12 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Crystal Inn Hotel & Suites Salt Lake City Reviews

9.4

Exceptional

9.4

Cleanliness

9.2

Amenities

9.6

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 2838 out of 3941 reviews
Rating 8 - Good. 779 out of 3941 reviews
Rating 6 - Okay. 225 out of 3941 reviews
Rating 4 - Poor. 60 out of 3941 reviews
Rating 2 - Terrible. 39 out of 3941 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay; highly recommend. Very clean, spacious, comfortable bed, super friendly staff and great buffet! Will return to this hotel when back in SLC.
Stayed 1 night in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and clean rooms.
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, accommodating staff, excellent breakfast and accommodations. I highly recommend them and plan to stay with them again next time.
Stayed 2 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean, beds were comfortable, staff was very helpful and friendly, breakfast was great. We stay here every time we're in Salt Lake City.
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, clean.
Stayed 3 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, delicious breakfast
Stayed 1 night in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property. Great breakfast and staff was top-notch. Good location- a few blocks to downtown and 10 min to the airport.
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and efficient. Location was great!
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and location is convenient.
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean, close to everything. Staff was friendly and helpful. Breakfast had great choices.
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and good breakfast, courteous staff.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to find, centrally located, clean and quiet. Breakfast was exceptional(best bfast we have had our entire trip). Helpful and friendly staff.
Stayed 2 nights in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great. Facilities are good.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, refreshing pool, breakfast
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were very clean and great customer service. Loved that the pool is opened till midnight for those who like a night swim. Breakfast was fantastic .
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff, good breakfast, loved the sauna & hottub
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, very good breakfast and my grandson like the Hot tubs and swim pool
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay as always. The room was very clean, we loved the executive suite The jetted tub is always enjoyed. Breakfast was excellent, and the staff always friendly.
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room furnishings were very high quality, the hotel was immaculate, and the breakfast was outstanding!
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and check in with easy.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was a breeze staff was great! Room was clean and roomy I will definitely book again!
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a really nice hotel. The room was roomy, the bed comfortable, the breakfast very good, the staff friendly and helpful. It also had excellent laundry facilities. The Crystal Inn is centrally located, with decent dining within walking distance. Comes with free shuttle to airport!
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was easy and the staff was very nice. The room was clean, the hotel is older but still well maintained. The pool, hot tub and sauna were awesome! The breakfast was fantastic and their little store actually had a good selection of food and necessities. It’s also in walking distance of the train station and other amenities downtown. Overall great place to stay.
Stayed 4 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very clean. Breakfast was amazing
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to sites. Staff helpful and friendly.
Stayed 1 night in Sep 2026