Ratings based on 459 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
97% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveler from Fresno, CA

Nice hotel with rude front desk staff

Posted Aug 25, 2015
Pros: Location, breakfast
Cons: Front desk staff people skills.
The hotel is in a good location. The hotel is well maintained and the breakfast was good. But, the front desk staff was very rude. We had to wait until after 3:00 pm to check in, our rooms were not ready when we arrived at 3:00 pm. The staff didn’t apologize about the wait; their excuse was they had sold out the night before.
5 out of 5
Recommended
for Everyone
by A verified traveler

Close to airport / great restaurants, great staff

Posted Aug 10, 2015
Pros: Sarah the desk manager
Nice hotel, great staff, clean hotel. Only problem I had was at check in because I had used Expedia.com to book the rooms as they changed my preference and ordered a smoking rooms ( which I never use.) the hotel Staff changed the requirement and made the stay much better.
5 out of 5
Recommended
for Everyone
by A verified traveler from WV

Great family hotel in SLC

Posted Jul 17, 2015
This is our second summer staying a week at this hotel. Our granddaughter lives in SLC and we try to spend at least one week with her each year with her. The room was very comfortable and inviting with plenty of room for our granddaughter. We all enjoyed the breakfast buffet very much and plan to return next year.
3 out of 5
by A verified traveler from Albuquerque, NM

Ok hotel

Posted Jul 14, 2015
Pros: The breakfast was good, and it had hot eggs, ham and coffee cake.
Cons: Pillows and mattresses.
Location: The Great Salt Lake is nearby.
In general the hotel was acceptable. The real problem was with the pillows and mattresses. The pillows were thin and lumpy. The mattress was a soft (old?). Since sleeping is the primary reason for a hotel, I have to rate this one average at best.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 22, 2015
Always a good experience at Crystal Inn. Clean rooms and a good breakfast. Very friendly hotel staff.
5 out of 5
Recommended
for Everyone
by A verified traveler from Castro Valley, Ca.

Our trip to Salt Lake City

Posted Jun 15, 2015
Pros: Everything
Cons: Nothing
Location: It was close enough to town, yet easy to access the whole valley.
This weekend My wife graduated from college, and We spent the weekend in Salt Lake City, We stayed at the Crystal Inn at west valley. Everything was fantastic. The staff was great, the rooms were great, and the breakfast was the best I've had wile traveling. I would say anyone staying there would like it very much.
5 out of 5
Recommended
for Everyone
by A verified traveler from Utah

Very comfortable, nice room, great breakfast!

Posted Jun 12, 2015
Stayed here while travelling home. Great place to stay, good sized rooms, and a very good breakfast.
4 out of 5
Recommended
for Families
by Marvin from Tyler

Nice place

Posted May 26, 2015 on Hotels
good clean friendly motel. We had a good stay.
3 out of 5
Recommended
for Everyone
by A verified traveler

It was close to downtown

Posted May 19, 2015
The room needed some minor repairs. Paint peeling, screen missing, ripped shower curtain, bathtub drain broken.
5 out of 5
Recommended
for Getaway With Friends
by Debbie from price

getaway weekend

Posted Apr 28, 2015 on Hotels
Stayed there because of location to the Maverick center...nice walking distance we enjoyed it..