Ratings based on 1,519 Verified Reviews

4.0 out of 5
81% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler

NOPE

Posted May 18, 2017
Well, everything was going fine on our trip, and this was the last place we stayed. "Oh look, a wedding party. Isn't that nice Dear?" After checking-in, we were given keys to a first-floor room. Usually, I'd make them change it to a room between the 3rd and 5th floors next to the staircase, but I was trying not to be contrary. And the front desk didn't ask for preferences. Walking to our room, the wedding party noisily charging down the hallway. "How much more obnoxious could they be?" I would soon find out. Finding our room across from the fitness center and very near the elevator, I can't image a worse location for a bedroom. Crossing my fingers, I hoped parents taught their kids to respect public spaces. I was disappointed. Exhausted, eyes barely closed there came a horrible thud. Either sumo wrestlers were battling all night, or Paul Bunyan was rearranging furniture directly above us. The wedding party's cacophony of sound and chaos didn't stop until 04:00. It was horrible. I won't be staying there again.
Comment from Hotel Management
May 23, 2017 by HotelMgmt, Hotel Management
Thank you for your review. We appreciate your comments and regret that your stay was not as anticipated. Your feedback is very important to us, and we hope that you will consider giving us another chance to offer you a quiet and relaxing stay next time you are in the area.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 15, 2017
Great staff, great location. Very Would stay again . Would recommend.
Comment from Hotel Management
May 16, 2017 by HotelMgmt, Hotel Management
Thank you very much for your kind feedback and recommendation. We're delighted to hear you enjoyed your stay with us at the Doubletree by Hilton Salt Lake City Airport hotel, and we look forward to welcoming you back soon!
4 out of 5
Recommended
for Everyone
by A verified traveler from SLC

Early flight to Seattle

Posted May 14, 2017
Stayed overnight to catch early flight to Seattle. Just stayed overnight. Only offered one cookie even though three of us were checking in.
Comment from Hotel Management
May 16, 2017 by HotelMgmt, Hotel Management
Thank you for bringing this to our attention; we will share your comment with our team, as our policy is to offer one cookie per guest upon check-in. We hope you enjoyed your trip to Seattle, and it would be our pleasure to welcome you back to stay with us again.
5 out of 5
Recommended
for Everyone
by A verified traveler from SLC

Nice hotel and very clean and spacious

Posted May 8, 2017
Loved it. Beds very comfortable. Warm walnut cookies upon checking it was awesome.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 6, 2017
Front desk staff were rude. The lady would not get off the phone. Was not friendly at all. When we went to the little store we were totally ignored by another front desk employee.
4 out of 5
Recommended
for Everyone
by A verified traveler

Food Choices

Posted Apr 26, 2017
Pros: Free parking while traveling.
Unfortunately, there are few good food choices out by the airport. The restaurant at the hotel was average to poor and the prices were high.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel with wonderful accomodations and good

Posted Apr 25, 2017
Pros: The hotel was beautiful, the bed comfortable and the room clean and spacious.
Cons: Everything was good.
Location: The hotel was near to the SLC airport which was what I was looking for after a long flight from Honolulu.
I enjoyed staying at the Doubletree and was pleasantly surprised at the inexpensiveness of this "classy" hotel.
2 out of 5
by A verified traveler from elko nv

Not worth the money

Posted Apr 24, 2017
Thermostat did not work dead earwig behind bathroom door hair on wall and bathtub never had a problem before but have always got a room in main part or hotel this time I was placed in the high rise building and it was horrible will not stay here again if you do ask that you not be placed in the high rise building
4 out of 5
Recommended
for Everyone
by A verified traveler from Colorado Springs, CO

Nice hotel, excellent customer service.

Posted Apr 24, 2017
Pros: Ducks everywhere.
Cons: Water regulators to keep cold blasts of water from occurring in the shower.
Location: Location is fantastic. Located near the airport and I-80. Pretty much nothing else near by though.
The hotel was wonderful until the person in the next room flushed their toilet while I was in the shower. I was shocked awake by a blast of cold water. Yeah! The staff was apologetic and I was accommodated with a free coffee.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 23, 2017
Great airport hotel with restaurant/bar. Extremely friendly staff.