Ratings based on 1,544 Verified Reviews

4.0 out of 5
81% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Idaho Falls, ID

Love the free shuttle to the airport.

Posted Jun 7, 2017
We didn't spend much time here, but needed a place to crash before our flight in the morning.
Comment from Hotel Management
Jun 7, 2017 by HotelMgmt, Hotel Management
It was our pleasure to help your travels run smoothly here at the DoubleTree by Hilton Salt Lake City Airport hotel! We are always happy when our convenient location and shuttle service can offer our guests some peace of mind. Safe travels, and we hope to welcome you back to stay with us again.
4 out of 5
Recommended
for Everyone
by A verified traveler

Convenient location to the airport

Posted Jun 4, 2017
Pros: Close to the airport
Cons: Some of the finished were dated.
Location: Close to the sirport
We were only at the airport one quick night after a long tiring day and were able to relax in the surroundings
Comment from Hotel Management
Jun 5, 2017 by HotelMgmt, Hotel Management
It was our pleasure to provide you with a relaxing retreat during your trip. We are glad that you enjoyed our convenient location, and hope that we have the opportunity to welcome you back for a longer stay in the future so that you have a chance to enjoy our amenities. Thank you for your review.
3 out of 5
by A verified traveler

Nice hotel but strange experience

Posted May 31, 2017
The room was very nice and the location was great. However, at around 2am, while we were sleeping, someone used the room card and opened the door. He said sorry and left quickly after my husband asked who it is. It's strange that someone actually had our room key and was able to open the door, it is quite scary. And then the cleaning lady came and knocked the door before 7am while we were asleep. We are not early morning person but cleaning before 7am is really too early.
Comment from Hotel Management
Jun 2, 2017 by HotelMgmt, Hotel Management
While we are glad that you enjoyed your room, we were troubled to learn that you had this experience, and will be looking into the matter further. We do regret any inconvenience. Thank you for sharing your comments.
5 out of 5
Recommended
for Everyone
by A verified traveler

Recent hotel stay

Posted May 31, 2017
Close to the airport. Restaurant on premise. Plenty of amenities. Stayed here at the beginning and end of our vacation. Very Satisfied.
Comment from Hotel Management
Jun 1, 2017 by HotelMgmt, Hotel Management
We're delighted that you enjoyed your stay with us at the DoubleTree by Hilton Salt Lake City Airport hotel. It's great to hear that we could help you have a good vacation, and we're glad you got to enjoy our many amenities. Safe travels, and we hope to see you back again soon!
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel

Posted May 26, 2017
Nice people, nice hotel, close to airport. I just didn't get the free breakfast buffet I thought I was getting (I often stay at Hilton hotels). Did not realize that booking through a third party place would end up making me pay $18 for a waffle, bacon and juice.
Comment from Hotel Management
May 30, 2017 by HotelMgmt, Hotel Management
We're thrilled that you enjoyed your stay at the DoubleTree by Salt Lake City Airport hotel, and appreciate your compliments regarding our staff and property. We hope to have the opportunity to welcome you back soon!
1 out of 5
by A verified traveler

NOPE

Posted May 18, 2017
Well, everything was going fine on our trip, and this was the last place we stayed. "Oh look, a wedding party. Isn't that nice Dear?" After checking-in, we were given keys to a first-floor room. Usually, I'd make them change it to a room between the 3rd and 5th floors next to the staircase, but I was trying not to be contrary. And the front desk didn't ask for preferences. Walking to our room, the wedding party noisily charging down the hallway. "How much more obnoxious could they be?" I would soon find out. Finding our room across from the fitness center and very near the elevator, I can't image a worse location for a bedroom. Crossing my fingers, I hoped parents taught their kids to respect public spaces. I was disappointed. Exhausted, eyes barely closed there came a horrible thud. Either sumo wrestlers were battling all night, or Paul Bunyan was rearranging furniture directly above us. The wedding party's cacophony of sound and chaos didn't stop until 04:00. It was horrible. I won't be staying there again.
Comment from Hotel Management
May 23, 2017 by HotelMgmt, Hotel Management
Thank you for your review. We appreciate your comments and regret that your stay was not as anticipated. Your feedback is very important to us, and we hope that you will consider giving us another chance to offer you a quiet and relaxing stay next time you are in the area.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 15, 2017
Great staff, great location. Very Would stay again . Would recommend.
Comment from Hotel Management
May 16, 2017 by HotelMgmt, Hotel Management
Thank you very much for your kind feedback and recommendation. We're delighted to hear you enjoyed your stay with us at the Doubletree by Hilton Salt Lake City Airport hotel, and we look forward to welcoming you back soon!
4 out of 5
Recommended
for Everyone
by A verified traveler from SLC

Early flight to Seattle

Posted May 14, 2017
Stayed overnight to catch early flight to Seattle. Just stayed overnight. Only offered one cookie even though three of us were checking in.
Comment from Hotel Management
May 16, 2017 by HotelMgmt, Hotel Management
Thank you for bringing this to our attention; we will share your comment with our team, as our policy is to offer one cookie per guest upon check-in. We hope you enjoyed your trip to Seattle, and it would be our pleasure to welcome you back to stay with us again.
5 out of 5
Recommended
for Everyone
by A verified traveler from SLC

Nice hotel and very clean and spacious

Posted May 8, 2017
Loved it. Beds very comfortable. Warm walnut cookies upon checking it was awesome.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 6, 2017
Front desk staff were rude. The lady would not get off the phone. Was not friendly at all. When we went to the little store we were totally ignored by another front desk employee.