Ratings based on 776 Verified Reviews

They paid and stayed. We double-checked.
2.5 out of 5
75% of guests recommend
2.7 Room cleanliness
2.9 Service & staff
2.6 Room comfort
2.3 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
by A verified traveler from Manhattan, KS

Nice hotel for budged travel

Posted Jan 28, 2016
This is hotel with small but comfortable rooms. You can save some money by its cheap price. However, the room settings can be more reasonable and better maintained.
2 out of 5
by A verified traveler from St George, UT

Disappointed

Posted Jan 25, 2016
Pros: Staff was nice
Cons: Remodel is well overdue. New bedding is needed so the bedding looks clean.
Location: Near Temple Square
The hotel needs many improvements: room, tv and bedding. Staff was nice.
2 out of 5
by A verified traveler

Posted Jan 12, 2016
Pros: It was close to my destination
Cons: Needs updated everything and better customer service at the front desk and better hotel owners
bad customer service at the front desk, heater broken in the room, beds were hard, bedding was in bad shape, shower curtain broken, small spaces and could hardly move around the room, Internet was slow and unusable, birds pooped on my vehicle and covered it almost completely and hotel know prior that this was a problem for some parking spots, breakfast choices were limited etc.
3 out of 5
by A verified traveler from miami, fl

How hard is it?

Posted Jan 4, 2016
So the man at the desk clearly didn't understand English (or Spanish), i was splitting the cost with my friend. I said we we're splitting it maybe 10 times and all I got was an "ah-ha." I give him $40, he just takes it, my friend was paying with his debit card. He just took my money, didn't split it at all. After specifically telling him we were splitting. Really?
1 out of 5
by A verified traveler from Salt Lake City

WORSE EXPERIOENCE EVER***

Posted Jan 4, 2016
Pros: Nothing!! Horrible place!!
Cons: Security, no smoking!! No drugs!! No playing loud music!!
Location: Horrible area!! homeless everywhere!!
Checked in at 6pm and checked out at 9pm. This place was horrible, to the people smoking pot outside, to the drunks partying next to our room. Slamming doors and shouting for the next 3 hrs was all it took. Asked to speak to the manager and was not aval.. So just left.. By the way, I also had my 19 month old daughter with me.. Was absolutely the worst place I have ever stayed at.
2 out of 5
by A verified traveler from Boise , ID

No shuttle available

Posted Jan 3, 2016
I had called prior to checking in about shuttle as we were flying out early and back in late. Was told it was no problem. Upon checking in and asking for shuttle, I was told it was not available and we would need a taxi but that it would be available for trip back. It was $22. for taxi to airport. I called hotel for shuttle to get back and again was told not available . That taxi cost $40. It was not worth staying in this dirty, loud hotel for the use of a shuttle that is never available.
1 out of 5
by A verified traveler

Bedbugs

Posted Jan 2, 2016
We slept an hour 1/2 and left. My boyfriend found a bedbug crawling on his head. Horrible. 3 hour drive home an 530am after attending a rave. NEVER EVER STAY HERE
2 out of 5
by A verified traveler from California

Rude staff & sketchy area!

Posted Dec 29, 2015
we got to the hotel to check in when we got to the room the TV screen was broken. We went to the front desk to notify the staff of the broken TV and request a new room however the staff did not believe us and demanded to go see it with us for themselves. after walking to the room to inspect the TV the gentleman asked me if the TV was broken when we got there or if we broke it. I told him we just checked in 5 minutes ago and literally just got up to her room how could we have broken it. He said fine I will give you a new room and once we got the new room it was missing a remote for the TV and the heater was not working I notified the staff and they said do you want a remote... Really?
1 out of 5
by A verified traveler

Posted Dec 9, 2015
There was a drug bust there that night right next to my room and I did not get any sleep. Would highly not recomend this place. Bad part of town.....
1 out of 5
by A verified traveler

Bad neighborhood

Posted Dec 7, 2015
There was a drug bust next door to usa, so we didn't get much sleep that night. Needless to say we left the next morning and found a different motel.