Ratings based on 253 Verified Reviews

They paid and stayed. We double-checked.
3.0 out of 5
59% of guests recommend
3.3 Room cleanliness
3.4 Service & staff
3.2 Room comfort
3.1 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
2 out of 5
by A verified traveler from US

Not clean

Posted Nov 28, 2016
This hotel appears run-down, not updated (which is fine), but what was not fine was the lack of cleanliness in not only the first room that they put me in, but the second room, after I requested a room change.
5 out of 5
by A verified traveler from US

Close to my daughter's apartment.

Posted Nov 22, 2016
Stay here often and staff is very attentive. Location is important to me.
Comment from Hotel Management
Nov 29, 2016 by Manager, Hotel Management
Thank you so much for sharing your experience with us. I truly appreciate your comments about how you stay often and appreciate the great staff. Thank you again for sharing your comments with us and for all of your business. We look forward to hosting you again in the future.
1 out of 5
by A verified traveler from US

Dirty and gross

Posted Nov 21, 2016
We arrived late and got to room to have toenails on the floor and hair on the sheets of the bed. Went to the car and used my own blankets to sleep with. We were in Salt lake for medical reasons. Out of room early and back late both days. Will never stay again,
Comment from Hotel Management
Nov 29, 2016 by Manager, Hotel Management
I sincerely apologize that cleanliness was such an issue during your stay, that is very unacceptable and not how we are operating going forward. I am grateful for the feedback you provided so we are able to continually improve our hotel. I would be happy to speak with you further. I do hope that you will return to our hotel, or any other Extended Stay Hotels location in the future.
4 out of 5
by A verified traveler from US

Posted Nov 20, 2016
The staff was nice and very responsive. The facilities are a little dated, but I still had an enjoyable and affordable stay.
Comment from Hotel Management
Nov 29, 2016 by Manager, Hotel Management
Thank you so much for posting a review of our property. It's great to hear that you were so happy with the accommodations and our staff. Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the future.
1 out of 5
by A verified traveler

keys kept getting demagnetized.

Posted Sep 25, 2016
I travel all the time. I know not to put keys near a credit card. Place was a dump. Room was half way clean. Continental breakfast? Some granola bars, coffee and a muffin. No juice.
Comment from Hotel Management
Oct 5, 2016 by Manager, Hotel Management
The staff and I read your comments about your stay with us. The staff and I appreciate your comments, as it will only help us to improve. We recently hired some new employees and are in the process of training them. We are working very hard on the appearance of our hotel. I also apologize that our grab-and-go breakfast did not meet your expectations. We do hope you will choose to stay with us again so we can have the opportunity to provide you with a better experience.
4 out of 5
by A verified traveler

Posted Sep 20, 2016
A quiet room facing a forest. Room was clean. The bed was good. Nice to have a kitchenette.
Comment from Hotel Management
Sep 28, 2016 by Manager, Hotel Management
Thank you for taking the time to write a review. I am pleased to you enjoyed the quality of your stay. It is also great to see the fully equipped kitchen was suitable. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Sep 5, 2016 on Hotels
4 out of 5
by A verified traveler from Twin Cities

Great hotel option in this area of SLC.

Posted Aug 28, 2016
Pros: Location and clean
Cons: Slow elevator. Very slow.
Location: Great neighborhood of SLC for eating. Very limited for a beer though if you enjoy that. Which I do.
Great hotel option in this area of SLC. Close to the highway. Within 15 minutes of down town, maybe 30 from the airport.
Comment from Hotel Management
Sep 7, 2016 by Manager, Hotel Management
Thank you for taking the time to write a review. I am more than pleased to see you were able to enjoyed your stay with us, but also read our location was convenient and suitable for you. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.
1 out of 5
by MADHAVI

Nasty hotel

Posted Aug 17, 2016 on Hotels
dirty
3 out of 5
by Gert from Kingman, AZ

Alright last minute place to stay.

Posted Aug 13, 2016 on Hotels
This was the only available hotel for the dates we had to be in town in order to relocate my daughter who is a student at the University of Utah. Usually stay at the hotel on the campus. Room was clean, bed was comfortable, but room was noisy and the cable or whatever it was, was extremely lacking.
Comment from Hotel Management
Sep 1, 2016 by General Manager, Hotel Management
Your review for our hotel was recently brought to my attention. I am sorry to hear that the area was too noisy and your TV was not functioning properly. In response to your feedback, I am going to check the TV in the room and have our staff on alert for any unnecessary noise around the hotel. The staff and I appreciate your comments, as it will only help us to improve. It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us.