Lobby sitting area

Reviews of Holiday Inn Express Salt Lake City South - Midvale, an IHG Hotel

2.5 out of 5

Reviews

9.0

Wonderful

Rating 10 - Excellent. 273 out of 438 reviews" "
Rating 8 - Good. 123 out of 438 reviews" "
Rating 6 - Okay. 25 out of 438 reviews" "
Rating 4 - Poor. 11 out of 438 reviews" "
Rating 2 - Terrible. 6 out of 438 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Juanita

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Very pleasant stay With many amenities enjoyed the pool and Delicious Breakfast with My family highly recommend and will definitely stay again if I’m in Town.
Stayed 1 night in Apr 2024

2/10 Terrible

Chris, Maynard

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Worst Holiday Inn I have ever stayed at,and I travel a lot. 8 am screw guns banging hammers what a joke, I got to hotel at 3 am got about maybe 4 hours sleep. They don't care about their patrons,don't stay here,if you wanna sleep. If I was informed they were doing construction I would have cancelled and found a better and quieter hotel. I would have been better off sleeping in my vehicle. Traveling to Utah again in 2 months and you can bet I wont stay at this dump.
Stayed 3 nights in Apr 2024

10/10 Excellent

Rajagopalan

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service
Stayed 1 night in Mar 2024

8/10 Good

David

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient for access to ski resorts.
Stayed 7 nights in Mar 2024

4/10 Poor

Scott

Liked: Cleanliness, property conditions & facilities
They closed breakfast at 930 am. I did ask one staff. She said breakfast open til 1030. Some of my people in room didn’t get breakfast.
Stayed 1 night in Mar 2024

8/10 Good

John

Stayed 2 nights in Mar 2024

8/10 Good

Susan

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Newly remodeled lobby and breakfast area. Nice full breakfast options.
Stayed 3 nights in Mar 2024

8/10 Good

keith

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024

10/10 Excellent

Paul

Stayed 5 days for skiing. Bus 972 stops across Fort Union and the perpendicular street, but it can be better to catch it at the Midvale light rail station on crowded days (weekends). Pretty good breakfasts here, the usual manufactured eggs, pork and turkey sausage, pancakes, etc. Room was clean. A few signs of wear in stairwell (maybe someone poked a hole in drywall with luggage?). One gets the feeling this hotel will fix that. Sidewalk was a bit uneven…needs grinding to prevent tripping hazard. Many food choices nearby. Staff were professional but not warm.
Stayed 5 nights in Jan 2024

10/10 Excellent

Jeff, Boise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick and effective check in
Stayed 1 night in Jan 2024

6/10 Okay

Debbie

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

Hawk

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice building getting renovated

10/10 Excellent

Hawk

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay bed was a little hard but quite place
Stayed 1 night in Nov 2023

6/10 Okay

Colleen

Disliked: Cleanliness, property conditions & facilities
Construction Noise!
Hotel is under construction. Noisy and dirty. Rooms are comfortable however and staff is friendly.
Stayed 4 nights in Nov 2023

6/10 Okay

Clifford

Liked: Cleanliness
Stayed 2 nights in Oct 2023

10/10 Excellent

rogelio

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would come back again!
Stayed 2 nights in Sep 2023

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Okay hotel
Hotel is okay. They are doing some renovations, so don’t plan on sleeping in! During the renovations, breakfast is a grab and go with a frozen Jimmy dean breakfast sandwich, which is very underwhelming. Pool and hot tub were nice to have after some long days of hiking.
Stayed 2 nights in Sep 2023

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Good location and quiet. Many restaurant options nearby.
Stayed 1 night in Sep 2023

6/10 Okay

Ryan

Business traveler
Liked: Staff & service, room comfort
Temporary Motel 6?
I stay at multiple Holiday Inn hotels as it is great with my OCD and Typically minimal change between locations. This location reminded me of a cheap Motel 6 that forgot ti leave the light on for me and only provided similar to a continental breakfast. To their defense I will give them the benefit of the doubt as they are going through a remodel so I am hoping that the atmosphere changes tremendously in the future!
Stayed 1 night in Sep 2023

10/10 Excellent

Amy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic rooms. Great beds and pillows. Great couch etc. the TV is ridiculously small! Good grief, everything else was great!
Stayed 1 night in Aug 2023

4/10 Poor

Lacey

Business traveler
Liked: Staff & service
Disliked: Amenities
The room was just okay. It had a funky smell like the carpets had been cleaned but not dried out right. Bed was just okay. Pillows were great. The shower had no hot water and no pressure unless it was turned on cold. the shower head was enough to make you not want to shower. It was covered in calcium build up.
Stayed 1 night in Aug 2023

10/10 Excellent

Wentao

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

RICK, SALT LAKE CITY

Stayed 1 night in Jul 2023

10/10 Excellent

Kathryn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel!
We loved our room!
Stayed 1 night in Jul 2023

10/10 Excellent

Hawk

Traveled with partner
Nice place easy to get too, has a Golden Corral and other food places near by.
Stayed 1 night in Jul 2023

8/10 Good

Gabriel

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Hope you're not hungry
The hotel was average at best. The breakfast was the worst of any hotels we have stayed and that is a lot. They say breakfast is until 9:30 by 9 all 3 mornings there wasn't anything left and they didn't refill it
Stayed 3 nights in Jul 2023

8/10 Good

Silvio

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice staff, clean room.
Stayed 1 night in Jul 2023

10/10 Excellent

Joy

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Ok
Could use some updating and repair, but otherwise clean. Some mold build up in room 124 in bathtub.
Stayed 1 night in Jul 2023

2/10 Terrible

Sarah

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023

10/10 Excellent

Jacqueline

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was friendly clean and comfortable
Stayed 4 nights in Jun 2023

8/10 Good

Kelly, Saint George

Traveled with partner
Liked: Cleanliness, property conditions & facilities
They had a crane with the bucket right next to our window. Also, once the temperature reached the temperature the thermostat was set at, the air conditioning kept running.
Stayed 4 nights in Jun 2023

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, property conditions & facilities
I wish they had enough staff to clean the rooms daily, instead of claiming they were still under COVID restrictions.
Stayed 4 nights in Jun 2023

8/10 Good

Liz Lee

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We really liked how convenient this hotel was for us while visiting our family. And I was happy with the cleanliness of the place.
Stayed 1 night in May 2023

8/10 Good

Vishnu

Traveled with family
Liked: Cleanliness, staff & service
Friendly staff with decent breakfast. The rooms and interiors looks ordinary.
Stayed 2 nights in May 2023

10/10 Excellent

Andrew

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was what everyone wants -- a clean and comfortable place to stay.
Stayed 2 nights in May 2023

10/10 Excellent

Rebeca

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

10/10 Excellent

Karen

Stayed 2 nights in Apr 2023

10/10 Excellent

Hawk

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and quiet with a Golden Corral next door
Stayed 1 night in Apr 2023

6/10 Okay

Bryan

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Hotel was fine. The pool was HORRIBLE. There was so much chlorine that everyone who got in started coughing uncontrollably from the fumes.
Stayed 1 night in Apr 2023

10/10 Excellent

Michael

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Staff were amazing and very nice. I would stay again
Stayed 1 night in Mar 2023

10/10 Excellent

Fernando

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable
Stayed 1 night in Mar 2023

6/10 Okay

Kate

Traveled with family
Stayed 2 nights in Mar 2023

4/10 Poor

Robert

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Mar 2023

6/10 Okay

Stephanie

Traveled with family and small children
Liked: Staff & service
Disliked: Property conditions & facilities
Wallpaper was peeling in bathroom, fridge didn’t work, continental breakfast was abysmal. The staff was very nice!
Stayed 3 nights in Mar 2023

8/10 Good

Mishayla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2023

10/10 Excellent

Raymond

Stayed 2 nights in Mar 2023

10/10 Excellent

William

Stayed 4 nights in Feb 2023

8/10 Good

Taek kee, Diamond bar

Stayed 2 nights in Feb 2023

10/10 Excellent

Randy

Liked: Staff & service, amenities, property conditions & facilities
Clean and very comfortable. Breakfast was good and pretty much what you'd expect it to be. A little more expensive than what I usually stay in, but all-in-all it was a very comfortable stay.
Stayed 1 night in Feb 2023

4/10 Poor

Janice

Disliked: Cleanliness, property conditions & facilities, room comfort
Very dared run down. Stains in tub and carpet. Bed wasnt comfortable and poor sound insulation.
Stayed 1 night in Feb 2023