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Reviews of Home2 Suites by Hilton Salt Lake City/West Valley City, UT

3 out of 5
Home2 Suites by Hilton Salt Lake City/West Valley City, UT
4028 Parkway Blvd, West Valley City, UT

Reviews

9.2

Wonderful

Rating 10 - Excellent. 464 out of 678 reviews" "
Rating 8 - Good. 155 out of 678 reviews" "
Rating 6 - Okay. 29 out of 678 reviews" "
Rating 4 - Poor. 20 out of 678 reviews" "
Rating 2 - Terrible. 10 out of 678 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Pheakdey

Stayed 1 night in Dec 2023

6/10 Okay

robin

Business traveler
Stayed 1 night in Nov 2023

10/10 Excellent

Esther

Stayed 2 nights in Nov 2023

2/10 Terrible

Verified traveler

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad service
Awful. This place was under construction and the front desk personnel (Charles) was rude to my friend and I. I have never heard of any law where a Utah resident is barred from residing at a hotel property. We went elsewhere.
Stayed 2 nights in Nov 2023

10/10 Excellent

Jeff

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice, clean facility. Well laid out and staff is friendly. Very close to the Big Salty shooting range where I attended the Utah State IDPA Championship match.
Stayed 2 nights in Sep 2023

10/10 Excellent

ruifeng

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
rally good stay, everything is perfect!
Stayed 1 night in Aug 2023

10/10 Excellent

Carlos

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Airport and shopping are accesible .
Stayed 1 night in Jul 2023

10/10 Excellent

Danette

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The amazing friendly staff! Nice breakfast and quiet property.
Stayed 1 night in Jul 2023

10/10 Excellent

Uli, Santa Ana

Stayed 2 nights in Jun 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2023

8/10 Good

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2023

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Home 2 Suites a pleasant stay!
Overall, great stay/hotel. love the free breakfast, and parking. Easy in/out! centrally located. Yes I would stay again!
Stayed 3 nights in Feb 2023

8/10 Good

HANKYU

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2022

8/10 Good

Lori

Stayed 1 night in Nov 2022

10/10 Excellent

James Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, friendly
The stay was great, clean room friendly staff. Bed was a little harder than i like,
Stayed 1 night in Oct 2022

10/10 Excellent

dawn

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
The Suites had nice outside seating and a place to grill. The room was clean, and comfortable. There was a nice breakfast in the morning and the staff were friendly and helpful.
Stayed 1 night in Sep 2022

8/10 Good

Laurie, Sterling

Liked: Cleanliness, staff & service
First time stay and I was pleasantly surprised!!! The property is so clean and staff are so nice and accommodating! Breakfast is awesome every day! My only issue is that there were some mechanical problems. They have one elevator that would not go to the lobby floor, one entrance door key card would not work and my bathroom door would not stay shut (the plate needs replaced and lock checked. It’s a holiday weekend so I understand the elevator but the other issues should be addressed immediately by in house maintenance!!
Stayed 3 nights in Sep 2022

8/10 Good

Jia

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As someone who only gets to sleep on sofa beds, this hotel has the most comfortable sofa bed from my experience.
Stayed 2 nights in Aug 2022

10/10 Excellent

Johnnie

Liked: Staff & service, property conditions & facilities, room comfort
Excellent
Really nice hotel
Stayed 1 night in Aug 2022

2/10 Terrible

Ruth, COLORADO SPRINGS

Stayed 1 night in Jul 2022

8/10 Good

Maria

Traveled with group, Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2022

8/10 Good

Kara

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and convenient location and clean
Stayed 7 nights in Jul 2022

10/10 Excellent

walter

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family Birthdays trip
This is our second stay at this hotel and both we excellent. Love the quiet rooms friendly helpful staff. I highly recommend Home2suites!
Stayed 6 nights in Jun 2022

8/10 Good

TIE JUN

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to airport, quiet and clean.
Stayed 1 night in Jun 2022

10/10 Excellent

Harvey

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Most of the staff were very accomodating, professional, and pleasant. One particular skinny, tall man on the housekeeping staff kept staring and would not answer any questions. He could speak English as I had seen and heard him speaking to someone else. He reminded me of a sexual predator and was not welcome near my family. later.
Stayed 13 nights in Jun 2022

4/10 Poor

Roy

Liked: Staff & service
Disliked: Cleanliness, amenities
I booked this room for $167 a night on Expedia, a couple of days later my buddy tried to book a similar room and his rate was $399, due to "increased internet traffic". Which seems criminal but is their right i guess, however upon entering my room i immediately noticed some short curly hairs beside the shower. If you are gonna try and charge robbery rates maybe hire a quality inspection housekeeper with all that extra money. I will not be staying here again.
Stayed 2 nights in Jun 2022

6/10 Okay

kathleen

Traveled with partner
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
The hotel itself, the property, the facilities, the location, the parking, the surrounding area, the price were all ver good, and safe. Very convenient to the ariport. Problems: found wet used washcloth in shower, one towel was stained, there was a whining puppy in another room on our floor, obviously the owners weren't around, and the person who should have been tidying up the breakfast area was mostly chatting while the tables needed to have crumbs wiped off.
Stayed 1 night in May 2022

8/10 Good

Diana

Business traveler
Liked: Staff & service, amenities, property conditions & facilities
Overall very nice, my only complaint is the pull out table had not been cleaned.
Stayed 1 night in May 2022

10/10 Excellent

Jefferson, Winter haven

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They’re the best
Stayed 7 nights in May 2022

10/10 Excellent

elizabeth

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great little hotel. Perfect for the family.
Stayed 4 nights in May 2022

10/10 Excellent

Emily

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean
Stayed 1 night in Apr 2022

10/10 Excellent

Sundaben, Tallahassee

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good service and very nice staff
Stayed 1 night in Apr 2022

10/10 Excellent

Valinda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2022

10/10 Excellent

Joy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice big room at a reasonable price. Nice hotel. Would stay again
Stayed 1 night in Mar 2022

10/10 Excellent

Thomas

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stop near Salt Lake
Really nice place, good location, friendly staff. Pool was nice and hot tub was a little cool. Breakfast was fresh and hot.
Stayed 1 night in Feb 2022

4/10 Poor

Irina

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed in the hotel for 4 nights. However, it was a rather disappointing stay. Room was nor very clean; it looked like cleaners cut corners (in the time of COVID!). Dusty corners, dirt on bathroom door, laminated tv channel was absolutely gross. Breakfast is very limited, run out of 80 % items during "rush" hours. I hope those are this particular place problems, not H2H chain.
Stayed 4 nights in Feb 2022

10/10 Excellent

Melinda

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
One of the pillows had a hair on it which kinda freaked me out so I didn’t use the pillow but otherwise I enjoyed the property.
Stayed 3 nights in Feb 2022

8/10 Good

amber

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2022

10/10 Excellent

Jacob, Saint Cloud

Stayed 5 nights in Feb 2022

10/10 Excellent

CHIHHAN

Stayed 2 nights in Feb 2022

10/10 Excellent

Lisa

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
First time staying at Home2 Suites by Hilton and would stay there again. Friendly staff and very clean.
Stayed 1 night in Feb 2022

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, room comfort
My stay was excellent.
Stayed 2 nights in Jan 2022

2/10 Terrible

Nicole

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jan 2022

8/10 Good

Roberto

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was great just would have been nice to know about their deposit
Stayed 1 night in Jan 2022

8/10 Good

Elizabeth

Traveled with family
Liked: Cleanliness, room comfort
Good Stay
The receptions was very kind and helpful at check in. Breakfast was ok. Not a lot of food options to choose from. Be sure not to forget to bring toothpaste with you. They charge almost $3.00 for a travel size.
Stayed 1 night in Jan 2022

10/10 Excellent

Melisa

Liked: Cleanliness, amenities, property conditions & facilities
My family and I had a wonderful stay here. The staff was very friendly and accommodating. Room and bathroom was clean. Would definitely recommend anyone to stay here.
Stayed 7 nights in Nov 2021

8/10 Good

Craig

Business traveler
Liked: Room comfort
Nice Weekly rate
Nice to have the kitchenette with full refrigerator and microwave for an extended stay.
Stayed 7 nights in Dec 2021

10/10 Excellent

Kimberly

Liked: Cleanliness, room comfort
Stayed 1 night in Nov 2021

6/10 Okay

Verified traveler

Business traveler
Disliked: Cleanliness, room comfort
The room we were given was on the top floor, which had very loud and continuous noise over our heads, particularly over the bed. It made sleeping, speaking/hearing, and hearing the TV very difficult. The shower track was dirty-orange mildew.
Stayed 4 nights in Nov 2021

10/10 Excellent

Dusty

Traveled with group
Liked: Cleanliness, room comfort
Stayed 1 night in Oct 2021