Ratings based on 396 Verified Reviews

4.4 out of 5
91% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice shuttle bus driver and front desk lady

Posted Jan 7, 2017
Nice location, nice staff,good service ,I'll come back for sure
5 out of 5
Recommended
for Everyone
by A verified traveler from Bakersfield

A good time in the AZ

Posted Dec 19, 2016
Pros: Clean great staff
Cons: Bigger breakfast would be nice and maybe pool parties in the summer months
Location: The hotel sits right in the hub
Nice room great staff good breakfast, right near the mall and a few night clubs.
2 out of 5
by A verified traveler

business trip

Posted Dec 7, 2016
Cons: they need a real kitchen with real food if they are going to advertise food "made to order."
the hotel was clean and relatively comfortable. The hotel staff were EXTREMELY NICE AND HELPFUL. The dinner food from the hotel was terrible. Apparently my food was cooked days beforehand and then steamed to bring it back to 'life.' I had a stomach ache for the rest of the night. breakfast was ok.
Comment from Hotel Management
Dec 19, 2016 by Christine, Hotel Management
Thank you for your comments on your recent stay with us. I am happy to hear you enjoyed your interactions with the staff. I am sorry to hear about your dinner experience. I have given your comments to the appropriate manager for follow up. We hope you give us another opportunity to demonstrate the true meaning of the Hyatt Place.
3 out of 5
by A verified traveler from B

would not stay there again

Posted Nov 26, 2016
Clean but bad service and terrible beds. I didn't appreciate the atitude of the workers and the comfortability of the place
Comment from Hotel Management
Dec 19, 2016 by Christine, Hotel Management
Thank you so much for taking the time to give us your feedback. We are terribly sorry that your stay here at the Hyatt Place Salt Lake City Airport was not extremely satisfying. Our staff loves having you here and we are excited to see you back soon! Please let us know what we can do to better accommodate your stay and provide you with the 100% satisfaction that you deserve.
4 out of 5
Recommended
for Everyone
by A verified traveler from US

Posted Nov 25, 2016
Not quite as nice as the Hyatt place we stayed in the night before in Boise. Staff was disinterested at this hotel.
Comment from Hotel Management
Nov 28, 2016 by Christine, Hotel Management
Thank you so much for taking the time to give us your feedback. We are terribly sorry that your stay here at the Hyatt Place Salt Lake City Airport was not extremely satisfying. Our staff loves having you here and we are excited to see you back soon! Please let us know what we can do to better accommodate your stay and provide you with the 100% satisfaction that you deserve!
5 out of 5
Recommended
for Everyone
by A verified traveler from Castle Rock, CO

Very nice hotel with a small bar and bar food

Posted Nov 9, 2016
Nice hotel, comfortable room. The bar was nice with a decent selection of beverages and a nice menu of bar food available. A little off the beaten path, while close to the airport, no other restaurants within walking distance.
Comment from Hotel Management
Nov 28, 2016 by Christine, Hotel Management
We are so happy to hear that you had an exceptionally great stay with us here at the Hyatt Please Salt Lake City Airport! We love having you here and always strive for excellence. It is loyal guests such as yourself who take the time to tell us how we are doing that make it possible for us to provide you with the 100% problem free stay you have come to know and love. We hope to have you back soon! Thank you so much for your feedback and taking the time to let us know what you thought of your stay! From all of us here at the Hyatt Please Salt Lake City Airport!
5 out of 5
Recommended
for Everyone
by A verified traveler from US

Posted Oct 30, 2016
Pros: Very easy to drive to the airport for an early morning flight. Breakfast was very good.
Cons: Would have been nice to have a microwave in our room. We went downstairs to the lobby area to use one there, which we were glad to have. Need to clean mold out of corner of shower.
Comment from Hotel Management
Nov 7, 2016 by Christine, Hotel Management
Thank you for your comments on your recent stay with us. We appreciate the feedback and like to know where we can improve. I am happy to hear you enjoyed our breakfast and location to the airport. I do apologize there was no microwave in your room as well as mold in your shower. I have given your comments to the appropriate manager for follow up and re-training. We hope to see you again on your next visit to the Salt Lake Area.
5 out of 5
Recommended
for Everyone
by A verified traveler from Duncanville, United States of America

Posted Oct 25, 2016
Very comfortable and clean. Staff was great! Great location to airport as well.
Comment from Hotel Management
Oct 28, 2016 by Christine, Hotel Management
Thank you so much for your feedback on your recent stay at our hotel. It is only through comments such as yours we can hope to achieve our goal of 100% guest satisfaction. We hope to see you again on your next visit to the Salt Lake Area!
3 out of 5
Recommended
for Everyone
by A verified traveler from Bozeman, MT

Everything was nice except ....

Posted Oct 23, 2016
The couch that turns into bed had dirt all on the fitted sheet and the sheet that was folded to put on the bed. The air conditioner and heating system is so loud that my 7 yr old son had issues but I love loud white noise. Room was spacious, regular beds were clean and comfortable. The free breakfast was very good! Also you can park your car there for free up to a week and take free shuttle to airport.
Comment from Hotel Management
Oct 28, 2016 by Christine, Hotel Management
Thank you so much for taking the time to give us your feedback. We are terribly sorry that your stay here at the Hyatt Place Salt Lake City Airport was not extremely satisfying. Our staff loves having you here and we are excited to see you back soon! Please let us know what we can do to better accommodate your stay and provide you with the 100% satisfaction that you deserve!
5 out of 5
Recommended
for Everyone
by A verified traveler from SLC Utah

Great overnight stay

Posted Oct 17, 2016
Location: Very close to airport
The room was very clean and comfortable. The staff was super friendly, even helped us with returning a car rental to an offsite location. Even offered 24 hour food delivery.
Comment from Hotel Management
Oct 28, 2016 by Christine, Hotel Management
We are so happy to hear that you had an exceptionally great stay with us here at the Hyatt Please Salt Lake City Airport! We love having you here and always strive for excellence. It is loyal guests such as yourself who take the time to tell us how we are doing that make it possible for us to provide you with the 100% problem free stay you have come to know and love. We hope to have you back soon! Thank you so much for your feedback and taking the time to let us know what you thought of your stay! From all of us here at the Hyatt Please Salt Lake City Airport!