All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Hi Christopher, Thank you for staying with us and thank you for the great score! Hope to see you again soon!
6/10 Okay
Anya, Portland
Feb 11, 2024
Liked: Cleanliness
Anya
Stayed 2 nights in Feb 2024
Response from Jeffrey on Mar 6, 2024
Hi Anya, Thank you for taking the time to review us. Sorry, we were not able to get you to a perfect 5 out of 5 score. Hopefully, you can stay with us again soon so we can show that your last stay was an exception and we can get you to a 5 out of 5!
This was a hidden gym, and a wonderful surprise for us!
We live in Salt Lake Valley, and needed a night or two away and I’m so glad we tried those.
Cannot wait to go back!
#templemastery
Nichol
Stayed 1 night in Jan 2024
Response from Jeffrey on Mar 6, 2024
Hi Nichol, thank you for the fantastic review! We cannont wait to have you back, hope to see you soon!
10/10 Excellent
cody
Jan 28, 2024
cody
Stayed 1 night in Jan 2024
Response from Jeffrey on Mar 21, 2024
Hi Cody, Thank you for the 5 out of 5 review! Hope you can stay with us again soon!
10/10 Excellent
Craig
Jan 27, 2024
Liked: Property conditions & facilities
Craig
Stayed 3 nights in Jan 2024
Response from Jeffrey on Mar 6, 2024
Hi Craig, I'm happy to see your stay went so well. Thank you for the great score. We look forward to you staying again with us soon!
Hi Laura, Thank you for taking the time to review us. I hope you are able to come back soon and we can get you to a 5 out of 5 score for your next stay!
This was a lovely hotel with character. Great downtown location. Staff were friendly and accommodating and the price was good. Parking was a bit expensive but otherwise would highly recommend.
Deborah
Stayed 3 nights in Jan 2024
Response from Jeffrey on Mar 5, 2024
Hi Deborah, We're glad to hear you had a great stay. Hope to see you again soon!
10/10 Excellent
Crista
Dec 29, 2023
Crista
Stayed 1 night in Dec 2023
Response from Jeffrey on Mar 6, 2024
Hi Crista, Thank you for the great score! I'm glad to see your stay went so well!
6/10 Okay
Rachel
Traveled with group
Dec 29, 2023
Liked: Cleanliness, room comfort
Rachel
Stayed 6 nights in Dec 2023
10/10 Excellent
Martin
Dec 23, 2023
Martin
Stayed 3 nights in Dec 2023
Response from Jeffrey on Mar 6, 2024
Hi Martin, Thank you for the great score! Hope you can stay with us again soon.
4/10 Poor
ronald
Traveled with partner
Dec 20, 2023
Liked: Cleanliness
Disliked: Property conditions & facilities
We had no hot water in the evening. There was no phone or clock in the room. Breakfast was cold and confused orders. Coffee service was cold in lobby and in restaurant.
The place and the suite were great. Only issue I see is that if you are driving there is only a Valet Parking available $0 or a different company self park for $20 per day. If you are in need of breakfast then plan ahead. There is a restaurant that is not from the hotel that gets very booked.
Hi Steve, Thank you for staying with us and taking to time to review us. I'm glad to see your stay went well. Hopefully, you get the chance to stay with us again soon!.
Nice hotel. Clean and orderly. Comfortable bed. We enjoyed our stay very much. The restaurant was very tasty and enjoyable. Good location with what we were doing. Seems a stately older building that has been kept up and taken care of
This was our first time we’ve stayed here and figuring out where to park was something we just didn’t know. Need more clarity on how the parking works here. You can accidentally park in the wrong lot
rooms swew cleaned very late in the day. two nights were skipped. great food at Bambara,,hotel. needs a simple room service menu. and a quick coffee/pastry/sandwich counter for when you are in a hurry.
Conrad
Stayed 8 nights in Nov 2023
Response from Jeffrey on Dec 5, 2023
Hi Conrad, Thank you for taking the time to give us the details of your stay, we will follow up with the housekeeping team. Hopefully, next time you stay we can get you to a 10 out of 10!
Hi J Zach, Thank you for the great review! Glad your stay went well! Hope you can stay with us again soon!
4/10 Poor
Jamie
Nov 20, 2023
Disliked: Property conditions & facilities
$300 for a closet?
We booked the basic king bed room, and it was the smallest room I have ever stayed in. The door nearly hit the bed when we walked it. It looked like they had converted a storage closet into another room, and for $300 a night? Never again
Jamie
Stayed 1 night in Nov 2023
Response from Jeffrey on Nov 28, 2023
Hi Jamie, Sorry to hear you were unhappy with the room. If you do happen to stay with us again, please let us know, we'd love the chance to make your next stay exceed your expectations.
10/10 Excellent
Matt
Nov 19, 2023
Matt
Stayed 1 night in Nov 2023
Response from Jeffrey on Dec 18, 2023
Hi Matt, Thank you for the great review. Hope you get to stay with us again soon!
Hi Jessica, Thank you for taking the time to review us. Please feel free to reach out to the hotel if there is anything we could have done to get you a better score. I hope next time we can get you a 10 out of 10.
Hi Matthew, thank you for being our guest. We hope for your next stay we can elevate your experience to a 10 out of 10.
10/10 Excellent
Deli
Oct 1, 2023
Deli
Stayed 1 night in Sep 2023
Response from Jeffrey on Nov 14, 2023
Hi Deli, I'm glad to see you had a great stay, thank you for taking the time to give us a review! hop you get to stay with us again soon!
4/10 Poor
Paul
Business traveler
Sep 30, 2023
Liked: Cleanliness
Disliked: Staff & service, room comfort
Ruined a grand old Dame
Paul
Stayed 3 nights in Sep 2023
Response from Jeffrey on Oct 15, 2023
Hi Paul, thank you for taking the time to review the hotel. We're sorry to hear that you are unhappy with the refurbishment. We hope we can turn that around on your next stay.
10/10 Excellent
Mark
Sep 30, 2023
Mark
Stayed 1 night in Sep 2023
Response from Jeffrey on Nov 14, 2023
Hi Mark, I'm glad to see you had a great stay with us. Hope to see you again soon!
Grand old dame refurbished into a holiday inn. Very cheap fit out . Definitely not worth the money . Restaurant food rubbish and expensive. Car valet price continues to rise . In short less for more !
Paul
Stayed 3 nights in Sep 2023
Response from Jeffrey on Oct 15, 2023
Hi Paul, were sorry to hear about your poor experience with us. I hope next time you stay with us we can turn around your feelings on the remodel we completed.
8/10 Good
Jennifer
Sep 25, 2023
Jennifer
Stayed 3 nights in Sep 2023
Response from Jeffrey on Oct 15, 2023
Hi Jennifer, thank you for being our guest and thank you for the review. We hope to see you again soon!
We chose the Kimpton in Salt Lake City because it was a nice hotel and close to the airport. Our dinner in the restaurant was great. The front desk was very helpful to organize transportation to the airport. Our room was very nice and clean.
Sandra
Stayed 1 night in Sep 2023
Response from Jeffrey on Oct 14, 2023
Hi Sandra, thank you for being our guest and taking the time to write this review. We are happy to hear your stay went well. We hope to see you again soon!
8/10 Good
Ryan, Fruita
Sep 15, 2023
the rooms are nice and the hotel is nice.
Ryan
Stayed 2 nights in Sep 2023
Response from Jeffrey on Oct 14, 2023
Hi Ryan, Thank you for the review. We are glad to hear you liked our freshly renovated hotel and rooms. Hope to see you again sometime soon!