Studio Suite, 1 King Bed (High Floor) | Frette Italian sheets, premium bedding, down comforters, pillowtop beds
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Reviews of Kimpton Hotel Monaco Salt Lake City, an IHG Hotel

4 out of 5
Kimpton Hotel Monaco Salt Lake City, an IHG Hotel
15 West 200 South, Salt Lake City, UT

Reviews

8.6

Excellent

Rating 10 - Excellent. 594 out of 1004 reviews" "
Rating 8 - Good. 205 out of 1004 reviews" "
Rating 6 - Okay. 124 out of 1004 reviews" "
Rating 4 - Poor. 46 out of 1004 reviews" "
Rating 2 - Terrible. 35 out of 1004 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Shawn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024
Response from Jeffrey on Apr 17, 2024
Hi Shawn, Thank you for staying with us! Hope you can come back soon!

10/10 Excellent

Cindy, Concord

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic stay at the Kimpton for an event across the street at the convention center. It was easy to get to the venue without the craziness of onsite hotels. The hotel was beautifully Renovated, had the necessary amenities and was clean and fresh. Highly recommended!
Stayed 3 nights in Apr 2024
Response from Jeffrey on Apr 14, 2024
Hi Cindy, Thank you for staying with us, and thank you for writing out such a great review! I hope you can stay with us again soon!

10/10 Excellent

Jeremy, Boise

Liked: Cleanliness
Stayed 1 night in Apr 2024
Response from Jeffrey on Apr 14, 2024
Hi Jeremy,Thank you for the great review! I'm happy to see you had a fantastic stay! I hope you get to be our guest again soon!

8/10 Good

Margaret

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient to downtown, but be prepared to pay for parking. Rooms are pretty basic for a kimpton. No coffee machine in the room, but my husband called the front desk and they brought one up.
Stayed 1 night in Apr 2024
Response from Chris on Apr 13, 2024
Hi Margaret, we value your feedback and strive to make every stay brilliant. We would love to put your stay over the top the next time you are in Salt Lake City!

8/10 Good

Irene, San Francisco

Liked: Cleanliness, staff & service, property conditions & facilities
This place is wonderful! I would highly recommend it to anyone staying in SLC
Stayed 1 night in Apr 2024
Response from Jeffrey on Apr 14, 2024
Hi Irene, We're glad to see your stay went so well. Hope to see you again soon!

10/10 Excellent

Holly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from Jeffrey on Apr 10, 2024
Hi Holly, Thank you for staying with us. Glad to see your stay went well! I hope you can come back soon!

10/10 Excellent

ali

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Jeffrey on Apr 9, 2024
Hi Ali, Thank you for being our guest. I'm glad to see your stay went well! I hope you can stay with us again soon!

10/10 Excellent

Darla

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quaint, I wish I could remember the young man that was at the valet parking, exceptional!
Stayed 1 night in Apr 2024
Response from Jeffrey on Apr 5, 2024
Hi Darla, Thank you for staying with us! I'm glad to see you had a great stay. I'll make sure to pass on the notes to the valet team! Hope you get to stay with us again soon!

10/10 Excellent

Claire

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sebastian checked us in and was awesome! Great stay and a great price.
Stayed 1 night in Mar 2024
Response from Jeffrey on Apr 5, 2024
Hi Claire, thank you for the great review! We'll make sure to pass on the kind words to Sebastian!

10/10 Excellent

Jael

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They let us check in early. Lobby was beautiful. Room was spacious and quiet. Close to restaurants and coffee places. Parking is expensive.
Stayed 1 night in Mar 2024
Response from Jeffrey on Apr 5, 2024
Hi Jael, Thank you for the great review. Glad to see you enjoyed the rooms and lobby! Hope to see you again soon!

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Jeffrey on Mar 21, 2024
Hi Christopher, Thank you for the great score! Hope you are able to stay with us again soon!

10/10 Excellent

Melisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely hospitable service
Stayed 1 night in Mar 2024
Response from Jeffrey on Mar 17, 2024
Hi Melisa, Thank you for taking the time to give us a great review. Hope you can stay with us again soon!

10/10 Excellent

Sean

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good. Very nice hotel.
Stayed 5 nights in Mar 2024
Response from Jeffrey on Mar 17, 2024
Hi Sean, Thank you for the great review!Hope you can stay with us again soon!

6/10 Okay

Diana

Liked: Cleanliness, staff & service
Stayed 3 nights in Feb 2024
Response from Jeffrey on Mar 6, 2024
Hi Diana, Thank you for staying with us. Please let us know if you plan to stay with us again. We'd love to make sure your next stay goes perfectly!

10/10 Excellent

Deborah

Stayed 1 night in Feb 2024
Response from Jeffrey on Mar 21, 2024
Hi Deborah, Thank you for staying with us and thank you for the great review!

10/10 Excellent

Tiffay

Stayed 2 nights in Feb 2024
Response from Jeffrey on Mar 21, 2024
Hi Tiffay, Thank you for the great review. I hope you get the chance to stay with us again soon!

10/10 Excellent

Karen, West Jordan

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Building was beautiful, area was very convenient with access to stores, restaurants, and entertainment.
Stayed 1 night in Feb 2024
Response from Jeffrey on Mar 5, 2024
Hi Karen, Thank you for the great review! Hope you get the chance to stay with us again soon!

10/10 Excellent

Elizabeth

Great little perks and additions!
Stayed 2 nights in Feb 2024
Response from Jeffrey on Mar 6, 2024
Hi Elizabeth, Thank you for staying with us! Hope you are able to stay with us again soon!

10/10 Excellent

Jason, Grand Junction

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time staying here, great experience!
Stayed 2 nights in Feb 2024
Response from Jeffrey on Mar 6, 2024
Hi Jason, Glad to hear your second stay with us went so well! We look forward to making sure your future stays are all 5 out 5's as well!

10/10 Excellent

Christopher

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No in room coffee
Stayed 1 night in Feb 2024
Response from Jeffrey on Mar 6, 2024
Hi Christopher, Thank you for staying with us and thank you for the great score! Hope to see you again soon!

6/10 Okay

Anya, Portland

Liked: Cleanliness
Stayed 2 nights in Feb 2024
Response from Jeffrey on Mar 6, 2024
Hi Anya, Thank you for taking the time to review us. Sorry, we were not able to get you to a perfect 5 out of 5 score. Hopefully, you can stay with us again soon so we can show that your last stay was an exception and we can get you to a 5 out of 5!

10/10 Excellent

Sigmund

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly atmosphere
Stayed 2 nights in Jan 2024
Response from Jeffrey on Mar 6, 2024
Hi Sigmund, Thank you for the great score! I hope you get the chance to stay with us again soon!

10/10 Excellent

Nichol

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a hidden gym, and a wonderful surprise for us! We live in Salt Lake Valley, and needed a night or two away and I’m so glad we tried those. Cannot wait to go back! #templemastery
Stayed 1 night in Jan 2024
Response from Jeffrey on Mar 6, 2024
Hi Nichol, thank you for the fantastic review! We cannont wait to have you back, hope to see you soon!

10/10 Excellent

cody

Stayed 1 night in Jan 2024
Response from Jeffrey on Mar 21, 2024
Hi Cody, Thank you for the 5 out of 5 review! Hope you can stay with us again soon!

10/10 Excellent

Craig

Liked: Property conditions & facilities
Stayed 3 nights in Jan 2024
Response from Jeffrey on Mar 6, 2024
Hi Craig, I'm happy to see your stay went so well. Thank you for the great score. We look forward to you staying again with us soon!

8/10 Good

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
-
Stayed 2 nights in Jan 2024
Response from Jeffrey on Mar 6, 2024
Hi Laura, Thank you for taking the time to review us. I hope you are able to come back soon and we can get you to a 5 out of 5 score for your next stay!

10/10 Excellent

Mikail

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Jeffrey on Mar 6, 2024
Hi Mikail, Thank you for staying with us and leaving such a great score. Hope to see you again soon!

10/10 Excellent

Michael

Stayed 6 nights in Jan 2024
Response from Jeffrey on Mar 6, 2024
Hi Michael, Thank you for staying with us and giving us such a great review! Hope to see you again soon!

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2024
Response from Jeffrey on Mar 6, 2024
Hi Anna, Thank you for reviewing us and giving us such a great score. I hope you can stay with us again soon!

10/10 Excellent

Deborah

Traveled with partner
Liked: Staff & service, property conditions & facilities
This was a lovely hotel with character. Great downtown location. Staff were friendly and accommodating and the price was good. Parking was a bit expensive but otherwise would highly recommend.
Stayed 3 nights in Jan 2024
Response from Jeffrey on Mar 5, 2024
Hi Deborah, We're glad to hear you had a great stay. Hope to see you again soon!

10/10 Excellent

Crista

Stayed 1 night in Dec 2023
Response from Jeffrey on Mar 6, 2024
Hi Crista, Thank you for the great score! I'm glad to see your stay went so well!

6/10 Okay

Rachel

Traveled with group
Liked: Cleanliness, room comfort
Stayed 6 nights in Dec 2023

10/10 Excellent

Martin

Stayed 3 nights in Dec 2023
Response from Jeffrey on Mar 6, 2024
Hi Martin, Thank you for the great score! Hope you can stay with us again soon.

4/10 Poor

ronald

Traveled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
We had no hot water in the evening. There was no phone or clock in the room. Breakfast was cold and confused orders. Coffee service was cold in lobby and in restaurant.
Stayed 1 night in Dec 2023

10/10 Excellent

Matt

Stayed 1 night in Dec 2023

10/10 Excellent

DAVID

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place and the suite were great. Only issue I see is that if you are driving there is only a Valet Parking available $0 or a different company self park for $20 per day. If you are in need of breakfast then plan ahead. There is a restaurant that is not from the hotel that gets very booked.
Stayed 1 night in Dec 2023

10/10 Excellent

Steve

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Response from Jeffrey on Mar 6, 2024
Hi Steve, Thank you for staying with us and taking to time to review us. I'm glad to see your stay went well. Hopefully, you get the chance to stay with us again soon!.

10/10 Excellent

Dianne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. Clean and orderly. Comfortable bed. We enjoyed our stay very much. The restaurant was very tasty and enjoyable. Good location with what we were doing. Seems a stately older building that has been kept up and taken care of This was our first time we’ve stayed here and figuring out where to park was something we just didn’t know. Need more clarity on how the parking works here. You can accidentally park in the wrong lot
Stayed 1 night in Dec 2023

10/10 Excellent

Jeffrey

Liked: Staff & service, property conditions & facilities
Nice property. The water restrictive shower is really a trickle, but it gets the job done and the hot water comes in fast.
Stayed 3 nights in Dec 2023

10/10 Excellent

James

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel has been newly renovated and is very nice and clean.
Stayed 4 nights in Dec 2023

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, amenities
Response from Jeffrey on Mar 6, 2024
Hi Pamela, Thank you for the great score! I'm happy to see you had a great stay! Hope you are able to stay with us a gain soon!

2/10 Terrible

Kenneth

Stayed 1 night in Nov 2023

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Jeffrey on Dec 5, 2023
Hi Valerie, Thank you for the great review! Hope you can stay with us again soon!

8/10 Good

Conrad

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great , but needs simple dining options.
rooms swew cleaned very late in the day. two nights were skipped. great food at Bambara,,hotel. needs a simple room service menu. and a quick coffee/pastry/sandwich counter for when you are in a hurry.
Stayed 8 nights in Nov 2023
Response from Jeffrey on Dec 5, 2023
Hi Conrad, Thank you for taking the time to give us the details of your stay, we will follow up with the housekeeping team. Hopefully, next time you stay we can get you to a 10 out of 10!

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Jeffrey on Dec 5, 2023
Hi Peter, Thank you for staying with us. Glad to hear your stay went well!

10/10 Excellent

Melissa

Traveled with group, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
super clean, great food, nice employees. will stay again! my two dats loved it :)
Stayed 1 night in Nov 2023
Response from Jeffrey on Dec 5, 2023
Hi Melissa, I'm happy to hear your two dogs loved their stay! Hope you can come back again soon!

8/10 Good

Catherine

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2023
Response from Jeffrey on Nov 28, 2023
Hi Catherine, thank you for taking the time to give us a good review! Hope you get to stay with us again soon!

10/10 Excellent

Kathy

Stayed 1 night in Nov 2023

10/10 Excellent

J Zach

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean quiet and convenient
Stayed 1 night in Nov 2023
Response from Jeffrey on Nov 28, 2023
Hi J Zach, Thank you for the great review! Glad your stay went well! Hope you can stay with us again soon!

4/10 Poor

Jamie

Disliked: Property conditions & facilities
$300 for a closet?
We booked the basic king bed room, and it was the smallest room I have ever stayed in. The door nearly hit the bed when we walked it. It looked like they had converted a storage closet into another room, and for $300 a night? Never again
Stayed 1 night in Nov 2023
Response from Jeffrey on Nov 28, 2023
Hi Jamie, Sorry to hear you were unhappy with the room. If you do happen to stay with us again, please let us know, we'd love the chance to make your next stay exceed your expectations.