Ratings based on 968 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
92% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler

Well located

Posted Sep 27, 2016
Very nice hotel with many amenities and walking distance to all major downtown sites.
5 out of 5
by A verified traveler from Fort Lauderdale, FL

Experience The History and Architecture

Posted Sep 26, 2016
Pros: The room , the food , the staff, housekeeping, laundry, management and special thank to who ever kept Oscar the goldfish alive for 17 years :)
Cons: a bottle of water in the room that is less then eight dollars, I drink the 8.00 one anyway but it is still just water....
Location: the Beer hive for a Palimony Porter and a shot of Five Wives Vodka......and the food is good two
Our 3rd stay at this property, everything was perfect and Oscar the gold fish was waiting for us. they have given us Oscar on each of our stays starting in 1999 or that is what I tell my wife thinks anyway....Shhhhhhhh. why would you go to this city and stay at a cookie cutter hotel......
5 out of 5
by A verified traveler from corona, ca

Close to Convention

Posted Sep 22, 2016
Recently stayed here while I attended Doterras global convention. The staff was friendly the room was clean and the food was great. They have free wine and appetizers everyday from 5-6pm which was pretty awesome as well. Only thing I wish the bathrooms had a fan. Other then that I would stay here again.
4 out of 5
by A verified traveler

Great location-

Posted Sep 4, 2016
Our room wouldn't cool to the temp we set it at--obviously the AC wasn't working like it should--
5 out of 5
by A verified traveler from Cleveland

nice hotel

Posted Aug 20, 2016
Location: downtown Salt Lake City
this boutique hotel was very clean. the staff was friendly and helpful. the bed linens were very nice and comfortable.
4 out of 5
by A verified traveler

Nice boutique hotel in a good location.

Posted Jul 30, 2016
Pros: Friendly staff. Good, chef driven restaurant.
Cons: The multi-colored bathrobes are a bit off-putting. I am sure they are laundered between guests but clean bright white robes are more inviting.
Overall a good night's stay. Awkward check in procedure due to the lack of parking and small porte-cochere. Mini Bar well stocked with snacks but $8 for a bottle of water seems a little grasping. Charging for Wi-Fi seems outdated especially since my rooms Ethernet jack wasn't hooked up to anything. Clumsy TV entertainment system.
4 out of 5
by A verified traveler

Posted Jul 23, 2016
Toilet keep clogging and wireless Internet impossible to get on. The guys at valet services are awesome !
2 out of 5
by A verified traveler from Los Angeles

Nice Bait and switch tactic by Expedia and gotel

Posted Jul 18, 2016
Pros: The ceiling is high.
Cons: the hotel staff customer service
Location: Lots of Pubs at night during Saturday. 15 mins walk to Temple square
We booked through Expedia for "Two queen beds " one night stay two weeks ago. I read some policy from the Expedia's website that they have a best price guarantee if a customer can find a lower rate than them prior 1 day or 2 days of checking-in. In fact, I tried to book the same "Two queen bed" for the same day again and there was only "Two double beds" option which had lower rate than my pre-paid rate, but I thought that was not a big concern since queen is larger than double. WRONG, upon check-in , I was assigned a "TWO DOUBLE BED" room, the hotel receptionist said "It's not their problem and it's not guaranteed to have the exact room when booking through Expedia. So I'm paying more for a downgrade? The best thing is the other receptionist upon checking out asked us how was our room and I told him the whole story about the the switch and bait tactic, he just said the check-out process is finished and GoodBye, completely ignored me.
4 out of 5
by A verified traveler from Los Angeles

Convenient & fun

Posted Jun 29, 2016
Pros: Location. Character. VALET.
Cons: Room service.
Location: Shopping at a huge mall just two blocks north. Sushi (Takashi), craft beer, Illy coffee and nail salon one block south.
The hotel location was great. So close to many restaurants and very easy to get in and out of. The valet attendants were fabulous. I live in LA where valets are every 20 yards and very efficient. The Monaco valet were definitely 5 star! The room was cute, restaurant menu was a good mix and the wait staff and kitchen was on point. Only complaint I have was breakfast room service. I thought I ordered early enough and felt relaxed when the quoted me 20-25 minutes but 45 minutes later when my fruit, bagel and coffee arrived, I was eating and drinking it so fast to not be late for my meeting.
4 out of 5
by Eden

This traveler left a rating score only Posted Jun 27, 2016 on Hotels