Ratings based on 633 Verified Reviews

3.8 out of 5
75% of guests recommend
4.0 Room cleanliness
4.0 Service & staff
3.9 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Wouldn't stay here again

Posted Jul 19, 2017
The hotel is old and very hot. My room was stuffy and hot and took forever to cool down. The bathroom towel bar was barely hanging on the wall. Not impressed at all.
Comment from Hotel Management
Jul 22, 2017 by Manager, Hotel Management
Thank you for staying with us and giving us the feedback on your recent stay. We sincerely apologize for not meeting your expectations. Rest assure we will share your comments with our staff and will take necessary action to improve the quality of our operation.
2 out of 5
by A verified traveler from seattle, WA

Very run down and in desperate need of renovations

Posted Jul 8, 2017
Very good staff. Old carpet, needs cleaning. Sad rooms. Stayed two separate nights. One night found big hole in wall. Second night room was full is cigarette smoke. Gave us new room. New room TV was stuck on one channel. Bathrooms don't have enough light. Few power sockets in the rooms. La Quinta could do better.
Comment from Hotel Management
Jul 11, 2017 by LQ Customer Care, Hotel Management
Thank you for your review. We are very happy that the staff was very good. However, we are sorry to hear that you were not satisfied with the hotel in general. This is definitely not the kind of experience we want our guests to have. Providing a clean, comfortable room to our guest is important to us. We will make sure your comments are shared with our Management Team, so we can use them for further training purposes. We do hope you choose us for your future travels. Respectfully, Lacey
4 out of 5
Recommended
for Everyone
by A verified traveler from Sacramento

Decent Hotel without spending too much.

Posted Jun 23, 2017
Pros: The staff was very nice and the continental breakfast was decent.
Location: Location is decent. Its by Hwy 215 and there is some shopping just a few blocks away if you wanted to walk.
If you want a clean room and not have to spend too much, this is a decent hotel. Location is close to Salt Lake City so things are a small drive away. If you just want to walk, there is some shopping just a few blocks away.
Comment from Hotel Management
Jun 25, 2017 by Manager, Hotel Management
Thank you for giving us the feedback on your recent stay and staying with us. We are pleased to hear that our staff is doing great job taking care our guest needs and you enjoyed our breakfast. Once again thank you for staying at La Quinta Inn West Valley City and hope to see you on your next trip to Salt Lake City.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 26, 2017
It was rundown, not clean by any means. The window on the third floor opened which makes it unsafe. I would not go back.
Comment from Hotel Management
May 29, 2017 by Manager, Hotel Management
Thank for staying with us and giving us your feedback. We are sorry that we fell short on your expectations. I will share your comments with our head staff and address the comments you have mentioned. Once again thank you and hope to see you soon back with us.
2 out of 5
by A verified traveler from Ut

Not very clean

Posted May 23, 2017
Pros: Location
Cons: Quality control for cleanliness
Location: Plenty of shopping and resturants
I have stayed here in the past and it was adequate but this time the room was not clean. Smears on the dresser, hair on the shower walls, wipe-able stains in the bathroom and somehow the curtain rod was made up into my bed. Very disappointing
Comment from Hotel Management
May 26, 2017 by Manager , Hotel Management
Thank you for staying with us over the years we really appreciate your business. I'm really sorry that we didn't meet your expectations on your last visit with us. Rest assure I will share your comments with our team and take the necessary action to meet each and every guest highest expectations. Once again thank you for your feedback and hope to see you on your next trip.
5 out of 5
Recommended
for Everyone
by A verified traveler

Friendly staff!

Posted May 17, 2017
Pros: Nice staff. Good TV reception. Good wifi.
Location: We did genealogical research and toured the significant Mormon parts of Salt Lake. The shopping downtown is in a lovely mall.
We stayed for three nights on a cross-country road trip. The staff was very nice. The room was clean and the breakfast was good. The beds were fairly comfortable.
Comment from Hotel Management
May 25, 2017 by Manager, Hotel Management
Thank you for your feedback. We are delighted to hear that our staff is taking care our guest and there needs. Thank you for staying with us on your last visit at La Quinta Inn West valley city.
3 out of 5
by A verified traveler

needs upgrading

Posted May 14, 2017
In desperate need of renovations, bathroom was dirty with hair stuck all over the shower
Comment from Hotel Management
May 25, 2017 by Manager, Hotel Management
Thanks for your feedback. I like to apologies for the inconvenience on your last visit with us. Reset assure your comments will be share with our team and will take necessary step to correct them. Once again thank you for your feedback and staying with us.
2 out of 5
by A verified traveler

Needs renovation badly

Posted May 1, 2017
Overall condition of property is poor. Hotel has two entrances, rear one has an open ditch not barricaded off that is across drive way.
Comment from Hotel Management
May 25, 2017 by Manager , Hotel Management
Thank you for your feedback. We truly apologies for not meeting your expectation on your last visit with us. Comments like yours will help us to improve our operation. Thank you for staying with us.
4 out of 5
by Marsha

Posted Apr 24, 2017 on Hotels
Friendly and helpful staff. Nice pool and hot tub. Room clean and comfortable.
Comment from Hotel Management
Apr 25, 2017 by Manager, Hotel Management
Thank you for telling us about your experience. We are glad to hear that our staff is accommodating our guest. Great to hear you enjoyed the pool and our rooms. Rest assure you comments will be share with our team. Once again thank you for your time. Hope to see you on your next trip to Salt Lake City.
5 out of 5
Recommended
for Everyone
by A verified traveler from slc ut

great location for my needs.

Posted Apr 20, 2017
loved the towels, big and thick. bed was very comfortable. hated getting out of it, shower water pressure was awesome!
Comment from Hotel Management
Apr 25, 2017 by Manager, Hotel Management
Thank you for sharing your experience with us. We are glad to hear that you loved your stay with us. Rest assure you comments will be share with our team. Once again thank you for your time and hope to see you on your next trip to Salt Lake City.