Ratings based on 3,932 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
95% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from Maryland

Super nice

Posted Aug 26, 2015
Great location and price. Hotel was very clean and comfy.
3 out of 5
by A verified traveler from C-M

Unaccomodating staff

Posted Aug 26, 2015
Even though the hotel had rooms available, they found it fit to charge me $50 because I was coming in early. I've never heard of such a preposterous policy.
4 out of 5
Recommended
for Everyone
by A verified traveler

Give it a try!

Posted Aug 26, 2015
Pros: Nice hotel --- good location!
Cons: Room decor could be updated!!!
Location: Can walk to variety of eating establishments!
Good experience --- will probably stay here again.
3 out of 5
by A verified traveler

Nice ...but dated

Posted Aug 25, 2015
Pros: The lobby hinted of a time when this hotel was THE place to stay in SLC. The restaurant for breakfast was good. Is there a fine restaurant ?
Cons: Make it appear newer. I don't know who the interior designer was, but they need to look at a few more copies of Architectural Digest for new ideas.
Location: Location was fine. Easy to get to.
The core of the hotel, the lobby restaurant and common areas were very nice and you could tell that in its day, this hotel was an elegant one. It just needs a bit of a makeover to make it truly shine. My room, one of the Garden variety, was large and comfortable, but I thought I had gone back in time to an earlier era. The desk and end tables were from the sixties as was the wallpaper and carpet. The bathtub and fixtures were also dated. One of the facets was hard to turn off. It took me awhile to get the water to stop running. I valet parked upon arrival, but when I called for my car and then walked from my room to the hotel in the heat, I decided to find a parking space closer to my room. They were all taken when I arrived. The desk clerk informed me that, "Oh, it isn't that far", when she showed me where my room was as I stood there with baggage that I had to manage walking down the street to my room. Some golf cart shuttles might be welcome by guests staying in the Garden areas, and it would make those guests feel a little more special if a bell captain helped them with their bags as well as those in the main complex. Overall, it was just one night and it might sound like I am nitpicking, but it could be a grand hotel again with just a little modernization and TLC. Thank you.
5 out of 5
Recommended
for Everyone
by A verified traveler from British Columbia CANADA

Great Hotel in the Heart of Salt Lake City

Posted Aug 24, 2015
My wife and I have been attending an International Convention for the past 9 years and we have stayed here for the last two. This is our best yet, and we intend to continue coming here. It is spacious and comfortable, and they will truly attempt to accommodate any of your needs. On the commuter train line, and convenient for any travel - even the Airport. Anyone could stay - Couples, Business, Tourists, all will find a home away from home.
5 out of 5
Recommended
for Everyone
by A verified traveler

Clean and well treated.

Posted Aug 23, 2015
After a long day a nice clean, cool room was great. The price is worth cost
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 23, 2015
The room has a lot of space…I love it. Big badroom. Really clean
5 out of 5
Recommended
for Everyone
by A verified traveler from Utah

Great hotel, great view if in the tower

Posted Aug 23, 2015
Pros: Layout, freshness of the rooms, cleanliness, service.
Location: Right next to downtown and trax train to get you anywhere. Big choice of theatres, restaurants, museums, etc. within walking or train distance.
We thoroughly enjoyed the clean and comfort of the room. Nice facility and great amenities!
5 out of 5
Recommended
for Everyone
by A verified traveler from München

Schönes und preigünstiges Hotel

Posted Aug 22, 2015
Zentrumsnah preisgünstig schönes Zimmer. Gutes Restaurant und freundlicher Service. Was will man mehr?
5 out of 5
Recommended
for Everyone
by A verified traveler

Great downtown location.

Posted Aug 20, 2015
Great food, great location near bars and baseball stadium. Very cool lobby. Great staff.