Bedsheets were not changed
Posted Oct 3, 2016
Just stayed here few days ago... at first glance, the room was ok, but I already felt the carpet was old, and not clean. I realized the beddings were not changed because there was woman's hair (not only one, but a few) on the bedsheet. Not only that, it looked like it had been "used" for some time; you know how bedsheets can feel really soft, white, and clean on the first day of your stay at a hotel/inn, not this case at this place. I don't expect much from an inn, but at least everything should be washed or cleaned. Did not sleep well that night. Staff was alright.
Comment from Hotel Management
Oct 11, 2016 by Hillary - AGM, Hotel Management
We apologize for the disappointing service you received from our housekeeping staff. Our team works hard to make sure our guests are comfortable and receiving our best service and the service you received was unacceptable. We appreciate you bringing this matter to our attention, and I ensure you that these issues are being addressed within the housekeeping department. Thank you for taking the time to share your experience.