Ratings based on 974 Verified Reviews

3.6 out of 5
77% of guests recommend
3.9 Room cleanliness
3.8 Service & staff
3.9 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from indy

Breakfast was nice and the beds were comfortable

Posted Mar 15, 2017
This was a good hotel, it's a nice place to stay while going skiing.
4 out of 5
Recommended
for Everyone
by A verified traveler

Very nice hotel. Totally renovated

Posted Mar 12, 2017
Pros: The breakfast was great
The hotel appears to be totally renovated. All my room furniture was new. Also, the breakfast was awesome. I was very impressed for the price.
Comment from Hotel Management
Mar 13, 2017 by Andy Gajjar, Hotel Management
Thanks for your feedback! I’m pleased to hear that you had such an enjoyable stay at Park Inn by Radisson. Our team looks forward to providing you with exceptional service in the future. It’s our commitment to serve our guests to our best ability and hope to always exceed your expectations. We’ll see you soon!
5 out of 5
Recommended
for Everyone
by A verified traveler from Salt Lake City UT

Posted Mar 11, 2017
Great hotel room and loved the jetted tub! Would definitely recommend the suite.
Comment from Hotel Management
Mar 13, 2017 by Andy Gajjar, Hotel Management
We can't express enough thanks for the kind reviews of our staff and our property. We truly care about our guests experience and are pleased to hear we could help make your stay so enjoyable. Thank you for taking the time to express your gratitude and you can be sure the staff will be thanked for their efforts.
3 out of 5
Recommended
for Everyone
by A verified traveler from Whidbey island

Close to skiing

Posted Mar 10, 2017
For an inexpensive place to stay, it worked. The coffee wasn't always replenished, I don't believe my sheets got changed during my stay
Comment from Hotel Management
Mar 12, 2017 by Andy Gajjar, Hotel Management
Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback. I took note on the areas that scored lower in your survey, I appreciate you taking the time to write comments. It is our goal to exceed the expectations of our guests.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 9, 2017
Great stay! Friendly staff! Clean rooms! Close to freeway!
Comment from Hotel Management
Mar 13, 2017 by Andy Gajjar, Hotel Management
Thank you for such an amazing and personal review. We will be sure to pass on these remarks to the staff. We want each guest to feel welcome when they walk in our doors and are happy you experienced that. Hope to see you back again soon.
2 out of 5
by A verified traveler

Below then expected

Posted Mar 9, 2017
Seemed a bit run down and wasn't happy that there was a smoker next me that didn't care about the nonsmoking policy. Wouldn't stay here again.
Comment from Hotel Management
Mar 12, 2017 by Andy Gajjar, Hotel Management
Thank you for your well thought out review of our hotel. We do appreciate the feedback and honesty that you experienced with us, I do want to apologize for these inconveniences. We have notified the correct departments to address these issues and a sure you that we will fix these issues immediately.
1 out of 5
by A verified traveler

Posted Mar 3, 2017
Cons: New owners/ manager
I would never recommend this Hotel to anyone. The manager shows up at my room no warring with a curtsy phone call prior, with a very strong accent demanding I open the door, well ummmm no I have no idea who you are. He reply's with i'm the manager, do you have ID, well no, then I am not letting you in, besides the fact he was wearing a hoodie no uniform. wouldn't even tell me why he wanted in, well for my safety of course I would not let him in. 10 min later cops are at my door kicking me out of the hotel, apparently we were being to loud, a simple phone call would have done the trick. I have never been kicked out of a hotel in my life and I have stayed in a lot of hotels. This man was the most unprofessional person I have ever dealt with. Not to mention we had to find another hotel for the night and was told we would not be refunded.
Comment from Hotel Management
Mar 5, 2017 by Andy Gajjar, Hotel Management
I'm very sorry to read the comments regarding your stay with us. I respect your feelings, and simply want to apologize for not meeting your needs. Thank you for providing feedback that we will evaluate in our efforts to always improve.
3 out of 5
by A verified traveler

Posted Feb 28, 2017
Everything was decent, room had some broken appliances that made it hard to sleep though the night because of noise
Comment from Hotel Management
Mar 1, 2017 by Andy Gajjar, Hotel Management
Thanks for taking the time to write a very fair review; it's much appreciated! We're always looking for ways to improve. Thanks for the suggestions!
2 out of 5
by A verified traveler from Arizona

Looks nice, poor staff.

Posted Feb 27, 2017
Pros: It's appearance, it looked very clean.
Cons: I don't know, re-insulate the walls. Apparently cigarette smokes travels a great distance through walls. Get some new staff.
Location: Bohemian Brewery was about a mile or so to the East on 7200 South. Good beer, but food is too expensive, it's not all that great for the price.
Every 3 out of the 4 nights I stayed I would smell cigarette smoke. Not a hint of it, it felt like I was standing near somebody smoking. I have friends that smoke, so I'm not exaggerating, this smell was to the point of discomfort. My room was one with an adjoining room with a door. I could hear much of every conversation in that room. I called the front desk to complain about the smoke, as all the rooms near mine (including mine) were non-smoking rooms and I most particularly don't like the smell of cigarettes. They merely brushed it off as being someone outside at the smoking post, which is absurd. Not in all the hotels I've ever stayed at, no matter how close I was to the exit of the building, have I ever smelled cigarette smoke that bad except for when I was standing right next to people that were smoking cigarettes. I even check outside one night and nobody was there. I now have no desire to stay at this hotel, no, not ever again. I had to spray body deodorant throughout my room to suppress the smell so I could go to sleep.
Comment from Hotel Management
Mar 1, 2017 by Andy Gajjar, Hotel Management
We apologize you were not satisfied with the condition of the hotel during your stay. I am surprised to hear about your experience. I assure you we are looking into your issues and doing our best to fix the problems with the smell cigarette smoke. We appreciate you taking the time share your experience. Your comments are valued, and your suggestions will be used to consider improvements in the future.
4 out of 5
Recommended
for Everyone
by A verified traveler from minnesota

Good $100 hotel

Posted Feb 27, 2017
Good location, rooms looked to be updated recently but should of spent the money to do the same to the bathrooms.