Looks nice, poor staff.
Posted Feb 27, 2017
Every 3 out of the 4 nights I stayed I would smell cigarette smoke. Not a hint of it, it felt like I was standing near somebody smoking. I have friends that smoke, so I'm not exaggerating, this smell was to the point of discomfort. My room was one with an adjoining room with a door. I could hear much of every conversation in that room. I called the front desk to complain about the smoke, as all the rooms near mine (including mine) were non-smoking rooms and I most particularly don't like the smell of cigarettes. They merely brushed it off as being someone outside at the smoking post, which is absurd. Not in all the hotels I've ever stayed at, no matter how close I was to the exit of the building, have I ever smelled cigarette smoke that bad except for when I was standing right next to people that were smoking cigarettes. I even check outside one night and nobody was there.
I now have no desire to stay at this hotel, no, not ever again. I had to spray body deodorant throughout my room to suppress the smell so I could go to sleep.
Comment from Hotel Management
Mar 1, 2017 by Andy Gajjar, Hotel Management
We apologize you were not satisfied with the condition of the hotel during your stay. I am surprised to hear about your experience. I assure you we are looking into your issues and doing our best to fix the problems with the smell cigarette smoke. We appreciate you taking the time share your experience. Your comments are valued, and your suggestions will be used to consider improvements in the future.