Due to traveling, we arrived close to midnight but I was told to wait in the car because the room wasn't ready. At MIDNIGHT. I came back and saw the people walking with sheets like they just ran into a room and quickly changed them. The next morning, there was no shampoo in the bathroom and when my husband mentioned to the front desk, the lady all but rolled her eyes and gave her the little travel size ones, never saying anything else. Later, he also asked for towels for the pool and the lady was passive aggressive and irritated and told him he could only have 2 because everyone decided to use the pool at the same time. Were we supposed to apologize for using their amenities? If you're in a room on the bottom floor you can hear every movement, step and mattress creak from the floor above. Will never stay at this place again.