Ratings based on 953 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
81% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by Jerry from Chicago

Excellent customer service!

Posted Apr 19, 2016 on Hotels
I enjoyed my stay except for a group that checked in on saturday smelling like marijuana. The smell carried over in the hotel main area and hallways. I was not pleased with it. Other than that. Hotel service and staff themselves were outstanding! They even helped me coordinate my taxi service to attend the Salt Lake City marathon on saturday April 16 and the shuttle service to SLC airport on sunday morn.. I Would stay there again. Thank you! :).
3 out of 5
by Sheila from Loves Park, IL

Third time's a charm..

Posted Apr 19, 2016 on Hotels
The first room we got had a deadbolt that wouldn't work because there was an incorrect door template on it. Called maintenance to point this out. He left for a couple of minutes and came back with new room keys for us for a different room. When I checked the room it was MUCH smaller. Went to the front desk and told them that not only was the room smaller, I didn't think it was appropriate for them to be giving new room keys to maintenance without going through the guest first. Their response, "Oh, he's sweet, he's been here like 30 years." Third room was beautiful. Not sure if they pick the older smaller rooms for the Hotels.com guests, but I will definitely keep it in mind should I run into problems anywhere in the future.
4 out of 5
by Thomas A.

Klasse Zwischenstopp

Posted Apr 18, 2016 on Ebookers
5 min mit dem Mietwagen vom/zum Flughafen. Großes geräumiges Zimmer, sauber. Mal richtige Handtücher, WLAN sehr gut und stabil.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Apr 17, 2016 on Hotels
3 out of 5
by A verified traveler from Olympia, WA

Conveniently located hotel with restful decor.

Posted Apr 12, 2016
Nice decor. A little disappointed with fireplace, couldn't adjust flame higher, and off to the side of room. Room service sent up fruit plate that was only 1/2 edible.
5 out of 5
by steve

This traveler left a rating score only Posted Apr 11, 2016 on Hotels
5 out of 5
by Carol L

This traveler left a rating score only Posted Apr 11, 2016 on Hotels
4 out of 5
by A verified traveler

Sleep Number bed was fun

Posted Apr 10, 2016 on Hotels
Yaddayadda
4 out of 5
by Don from San Diego

Business stay

Posted Apr 8, 2016 on Hotels
In town for few days of business. Price was good, room was clean and comfortable. Restaurant is low key and informal, which was fine for being on my own. Would stay here again for business.
5 out of 5
by Tyann

This traveler left a rating score only Posted Apr 8, 2016 on Hotels