Desk, blackout drapes, iron/ironing board, free cribs/infant beds
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Reviews of Rodeway Inn & Suites Salt Lake City Downtown

2 out of 5
Rodeway Inn & Suites Salt Lake City Downtown
2455 S State St, Salt Lake City, UT

Reviews

5.4
Rating 10 - Excellent. 143 out of 1027 reviews" "
Rating 8 - Good. 166 out of 1027 reviews" "
Rating 6 - Okay. 199 out of 1027 reviews" "
Rating 4 - Poor. 201 out of 1027 reviews" "
Rating 2 - Terrible. 318 out of 1027 reviews" "

5.4/10

Cleanliness

6.2/10

Staff & service

4.8/10

Amenities

4.8/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

10/10 Excellent

Audon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They are remodeling so I got to stay in a newly remodeled room. Very nice
Stayed 1 night in Apr 2024

8/10 Good

Sariah

Liked: Cleanliness, staff & service
Stayed 3 nights in Mar 2024

4/10 Poor

Brian, kimberly

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2024

2/10 Terrible

Michael

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn’t stay longer than ten minutes. The room was dirty. Poorly lit and not to mention not even close to the pictures online when I booked. This place is straight up fraud. I am getting my money back through Expedia. The carpet had stains. The carpet was 20 years old. The mattresses had stains that could have been bed bug fece smears. When checking in the guy said “ are you sure you want your car in the spot you have it in” like it wasn’t safe for me to park by the lobby. It smelled. If I could leave .5 star review I would. When asking the attendant why my room looks so different then the pictures online he said I’m sorry we don’t refund. All sales are prepaid. This place was a disgrace and who ever is running it, paying for it to be “ refurbished” should know what type of scam they are running.
Stayed 1 night in Feb 2024

2/10 Terrible

Josie

Stayed 1 night in Jan 2024

8/10 Good

Anthony

Liked: Cleanliness, staff & service
Disliked: Amenities
The hotel needs a remodeling to include newer carpet and other amenities.
Stayed 4 nights in Jan 2024

4/10 Poor

Hui

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

2/10 Terrible

Jose

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was horrible. Super Ghetto. DO NOT RECOMMEND
Stayed 4 nights in Dec 2023

6/10 Okay

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities
Matress wasn't great. TV sound intermittent. Ok for the price.
Stayed 2 nights in Dec 2023

8/10 Good

Rose

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities

2/10 Terrible

James

Disliked: Staff & service, property conditions & facilities
construction work all day and even on Saturday and Sunday, it was horrendous. The $50us deposite I paid for the room key was never returned. The whole experience was a disgrace.
Stayed 4 nights in Nov 2023

6/10 Okay

Andreana

Stayed 1 night in Nov 2023

4/10 Poor

Cyndell

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not that great, the upkeep of the rooms was subpar. Lots of rust in the bathrooms, staff was not friendly. Looked like they didn’t like their jobs and didn’t want to help people. My husband and I went last night as newly weds for our budget honeymoon. The price was great, but they definitely need to do some work for sure.
Stayed 1 night in Nov 2023

4/10 Poor

Lauren

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Water was not working, different address listed on Apple Maps, previous guests hair was left in the shower, etc.
Stayed 1 night in Oct 2023

8/10 Good

Andrew

Liked: Cleanliness, room comfort
We were disappointed to see that the hotel was being renovated during our stay but we’re pleased to be provided breakfast.
Stayed 1 night in Oct 2023

4/10 Poor

Jerry

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

8/10 Good

Doug

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

2/10 Terrible

Pamela

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not a 3 star!!!
The staff did nothing about the problems I was having. Told us the wrong door to go in. The carpet was so gross my socks were black from walking on it. The wallpaper was peeling. The beds had diviots in them. The toliet seat cover fell off. Sink was gross with stains as well as the shower.
Stayed 1 night in Oct 2023

2/10 Terrible

Gary

Disliked: Cleanliness, property conditions & facilities
Hotel is in horrible condition, it was dirty, bathroom tile was cracked and the grout was black with filth. Outside doors worked when they wanted too. Exterior of the building looked like a getto. Fridge didn't work. Carpet had stains everywhere. It is being remodeled, but in the mean time the rates should be dropped due to the poor condition of the property. On the plus side the coffee in the lobby was excellent.
Stayed 1 night in Oct 2023

8/10 Good

Russel

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
like location undergoing renovation tho
Stayed 1 night in Oct 2023

6/10 Okay

Danielle

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Okay but not great
Needed a lot of work and not really clean. Cigarette burns in carpet and some sort of dark blue stains all over tub surround. Looks like they are starting to remodel though.
Stayed 1 night in Oct 2023

10/10 Excellent

Karen

Stayed 1 night in Oct 2023

2/10 Terrible

Jack

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The absolute worst Hotel experience I have had by a mile. The room was absolutely disgusting, the staff was not at the desk to check out early in the morning so I had to pay for additional night that I had previously scheduled due to not being able to check out early. One of the entrance/exit doors was smashed in, there was construction going o in the building that noone mentioned while booking now checking in. The entire building smelled of cigarettes, mold and just overall dampness. My company stays in multiple Wyndam Hotels all over the country every week and this has been by far the most putrid one to date. Do not stay here if you want to sleep easy and in clean sheets.
Stayed 3 nights in Oct 2023

4/10 Poor

Karen Anne

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Looks like they are making loads of repairs and updating much needed refresh
Stayed 1 night in Sep 2023

4/10 Poor

David

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was not cleaned properly. Drains were missing and clogged in the shower, carpet was stained, holes in the wall next to door. Breakfast was a joke - bagged pastry, grain bar and juice box. Staff informed us that they are renovating the rooms. Our room clearly had not been touched.
Stayed 2 nights in Oct 2023

2/10 Terrible

Don

Business traveler, Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was outdated and burns on carpet and broken items in room
Stayed 1 night in Oct 2023

2/10 Terrible

Carine De

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Dirty accommodations; unfriendly staff.
Stayed 1 night in Oct 2023

6/10 Okay

Verified traveler

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities
Meh I’ll pass
Run down place, smells like mold and smoke, staff is not friendly but not rude they just don’t have the welcoming demeanor.
Stayed 1 night in Oct 2023

4/10 Poor

Esther

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The carpet in our room was so stained it was gross to walk on!!!!!! The bed was quite comfortable and at least they are upgrading the halls and the carpet there.
Stayed 3 nights in Sep 2023

2/10 Terrible

Benjamin

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I was given a trashy disrepaired room, I checked out minutes after I checked in, and was refused a refund.
Stayed 1 night in Sep 2023

6/10 Okay

Verified traveler

Liked: Room comfort
Good place to stay on a tight budget
Good place to rest. Close to University of Utah hospital where my husband had surgery. Quite.
Stayed 3 nights in Sep 2023

6/10 Okay

Mandi

Traveled with family
Stayed 1 night in Sep 2023

8/10 Good

Mandy E

Traveled with family
Liked: Cleanliness, staff & service
The property was clean and safe and was cheap to book. The pool was closed as well as the fitness center that was not listed on the website ahead of time and has clearly been closed for a long time as there was old mattresses in the pool.
Stayed 4 nights in Sep 2023

8/10 Good

Debbie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

8/10 Good

Bernard

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is in the middle of urban blight, empty buildings in every direction. The open businesses within sight are of no help, no gas, no fast food, within walking distance. The hotel itself is very well maintained and clean.
Stayed 3 nights in Sep 2023

2/10 Terrible

Jessica Jo

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Lots of holes in the wall, lots of stains in carpet and splatters of something on the ceilings and walls. There was a terrible smell of some chemical that gave us headaches.
Stayed 4 nights in Sep 2023

10/10 Excellent

Dennis

Stayed 2 nights in Sep 2023

2/10 Terrible

David

Disliked: Cleanliness, amenities, property conditions & facilities
This place sucks. Unclean, bad area and inside construction at 8 am.

2/10 Terrible

Julia

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
I have pictures. This is an embarrassment to the Ramada and Wyndham properties. Holes in walls. Patched holes in walls and ceiling. 3rd floor was completely closed for renovation. Pool was closed and full of equipment. Shower faucet was loose and hanging. Bfast was a grab n go. Danish. Granola bar and little kids apple juice. First morning I asked the front desk at 9:10 and she said too late. One ice machine in whole building. Rooms had no usb outlets. No work space. Room was musty and muggy while the lobby was crisp and freezing.
Stayed 2 nights in Sep 2023

2/10 Terrible

Marta

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Nothing
Stayed 1 night in Sep 2023

4/10 Poor

Rosanne

Traveled with group, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Doors, furniture broken. Mattress sunken. Carpet and bathroom filthy.
Stayed 1 night in Sep 2023

2/10 Terrible

JILL

Disliked: Cleanliness, staff & service, property conditions & facilities
Now where did they tell me that I was to be changed $100 for incidents at the beginning of my stay. They charged me without even telling me. The room was in need of repairs. We are never staying at this hotel again
Stayed 1 night in Sep 2023

2/10 Terrible

pamela

Traveled with family
Disliked: Staff & service, property conditions & facilities
Horrible
Horrible nothing worked including the elevator.
Stayed 1 night in Sep 2023

4/10 Poor

Jeremiah

Traveled with group
Disliked: Cleanliness, property conditions & facilities
Gut the building, start over
I was hopeful for this place I really was, I figured such a widespread chain of hotels couldn't be that bad. But I was wrong, so wrong. The staff was fine, no complaints, but also no compliments, they were there and did their jobs good enough by me. Starting with what was okay: the bedding seemed clean and the water ran hot enough to shower. Everything else was bad. The entryway/bathroom area of our room reeked of something like urine, the carpet was dirty and had lots of stains, there was something of the window frame that was broken, the window and all the mirrors were super smudgy, there was garbage under the desk between the two beds (an empty can not pictured because I picked it up before I took the picture and some sort of food skewer), the chair at the dining table was torn up, there was crack in the bathroom floor that made the tiles wobble as we stepped on them thankfully we didn't trip, as well as a crack in the bathroom counter, lots of little holes in the walls and cracks between the wallpaper panels, the bedside light didn't work, the hairdryer didn't work, the dining table base had something sticky all over it, one of the bath towels had a stain that looked like it was (hopefully) from some sort of berry. If I weren't going to be there less than 24 hours I would have found somewhere else to stay as soon as I saw and smelled the room.
Stayed 1 night in Sep 2023

6/10 Okay

Amberlei

Traveled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
Would not stay here again
Stayed 1 night in Sep 2023

8/10 Good

rick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

2/10 Terrible

Traci D

Liked: Room comfort
Disliked: Cleanliness, staff & service
Stayed 2 nights in Sep 2023

4/10 Poor

Johana

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2023

10/10 Excellent

Shawn

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2023