Ratings based on 81 Verified Reviews

4.2 out of 5
91% of guests recommend
4.7 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Love this place!!!

Posted Jun 8, 2017
I arrived abit late that night. The staff was so friendly name Steve. He updraded me to the comfortable room and zone super nice and the room is so clean ;) thank you
Comment from Hotel Management
Jun 9, 2017 by General Manager, Hotel Management
Thank you for taking the time to share your recent experience with us. We really appreciate you acknowledging our cleanly accommodations and wonderful staff! It's been a pleasure having you as our guest, and we hope to welcome you back on future visits to the area.
4 out of 5
Recommended
for Families
by A verified traveler

Nice hotel near the airport

Posted Apr 25, 2017
Pros: Separate bedroom. Convenient location. Comfortable beds. Very friendly staff.
Cons: Once you turn in off of the main road, there is no good signage to direct you to the hotel so there was a little meandering until we figured it out.
Location: Close to the Great Salt Lake, short drive to Cottonwood Canyon for hiking. A bit of a drive (4-5 miles, 10-15 minutes) to access groceries/supplies.
Hotel is one exit from the airport and very convenient. The breakfast was good, and the staff exceedingly friendly and helpful.
Comment from Hotel Management
Apr 26, 2017 by General Manager, Hotel Management
We appreciate you taking the time to give us your feedback and we are delighted to read it was a great hotel experience for you overall! We enjoyed your visit and welcome you back whenever you are in the Salt Lake area again.
4 out of 5
by Holly

Excellent stay but plan extra time corn shuttle

Posted Apr 15, 2017 on Hotels
Clean, comfortable, great breakfast. Shuttle to and from airport was a little disappointing (very longboard waits).
Comment from Hotel Management
Apr 17, 2017
Holly, Thank you for providing feedback from your recent visit. We really appreciate your comments regarding cleanliness, and we're pleased to know you enjoyed your overall stay with us. We hope to welcome you back for a five star experience in the future!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 3, 2017
excellent room, spacious. we overslept which is unusual
Comment from Hotel Management
Apr 4, 2017 by General Manager, Hotel Management
Thank you for reviewing your recent experience with us! We're pleased to know you enjoyed our accommodations and had a comfortable stay. We'd love to welcome you back again!
3 out of 5
by Thomas

Clean, good breakfast, customer service lacking

Posted Feb 26, 2017 on Hotels
I stay at a lot of SLC hotels overnight before early morning flights. I have my favorites but decided to try some other properties this time. I'm a Marriott fan, so I had positive expectations during this visit. Rooms are clean and well appointed, and breakfast is great, but not impressed with front desk service. No one was there when I arrived even though I was arriving on a shuttle. When I was checked in, FDH seemed distracted and not present, no info on breakfast times, etc. just my room key. Maybe I should have told them I was also a rewards member. Before handing me my room key he asked me if I had a wife? kids? Seemed a little strange. In the morning, the same treatment, I handed over my key and it was received, no questions about my stay, no offer of a receipt. Not typically Marriott customer service. GOOD TO KNOW: Only one restaurant within walking distance (steak restaurant) and closed on weekends I think
Comment from Hotel Management
Mar 20, 2017 by Amanda, Hotel Management
Thank you for taking the time to provide us with your feedback in regards to your stay. We use our guest's feedback to continue to improve upon our service delivery. I am delighted to hear that you did enjoy our amenities and the hotel itself, however I do apologize that our service was not up to our expectations. Rest assured that your comments will be used to re-train and grow our front desk team and ensure that this is an isolated issue. We look forward to having the opportunity to serve you the next time you are in the Salt Lake area.
5 out of 5
by A verified traveler

Will stay again

Posted Oct 4, 2016 on Hotels
Great stay; breakfast was good and room had the kitchenette which was a plus...
Comment from Hotel Management
Oct 16, 2016 by General Manager, Hotel Management
Thank you for taking the time to let us know about your stay! Very happy to here that you enjoyed our new breakfast offerings and that the room was able to accommodate all your needs!
5 out of 5
by A verified traveler

Good airport location

Posted Oct 4, 2016 on Hotels
Nice hotel, convenient to the airport, free shuttle
Comment from Hotel Management
Oct 16, 2016 by General Manager, Hotel Management
We greatly appreciate your feedback about your stay and happy to hear that you enjoyed your time here!
5 out of 5
by A verified traveler

Convenient, friendly hotel. Just like home!

Posted Sep 20, 2016 on Hotels
The staff here is the absolute best! They all went above and beyond to Accomodate our large group. Thank you for making our stay so Enjoyable! We will be back for sure!
Comment from Hotel Management
Sep 22, 2016 by General Manager, Hotel Management
Thank you for taking a moment to let us know how your stay was. We are thrilled that our team was able to make your trip more enjoyable! Look forward to having you again when you are in the area.
5 out of 5
Recommended
for Everyone
by A verified traveler from Redding CA

Nice hotel free shuttle

Posted Sep 19, 2016
24 hr shuttle service, to and from airport and trax station so we could get into salt lake easily. Free breakfast and dinner served with your stay. All and all great place to stay I will stay here again
Comment from Hotel Management
Sep 22, 2016 by Amanda-General Manager, Hotel Management
We are excited to hear that you had a good time here at the Residence Inn SLC Airport. We strive to ensure that all of our guest enjoy all of the amenities that we offer and glad that you were able to enjoy many of them.
5 out of 5
by Scott from Washington DC

Nice place to stay.

Posted Aug 2, 2016 on Hotels
Hotel was very comfortable and amazingly quiet. Breakfast was great and the pool was nice. Hotel is off the beaten path - not close to any restaurants.
Comment from Hotel Management
Aug 7, 2016 by General Manager, Hotel Management
Thank you for taking a moment to let us know about your stay! I am delighted to hear that you had a relaxing time here at the Residence Inn SLC Airport. Hope to serve you again when your travels bring you back to the area!