Ratings based on 195 Verified Reviews

4.5 out of 5
94% of guests recommend
4.5 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from England

Nice hotel on edge of SLC, overlooked by mountains

Posted Sep 18, 2017
We used this hotel purely as a stopover, travelling from Moab, south Utah, to Yellowstone, so our stay was brief. However, our room was very well equipped and comfotable., and the staff friendly.
5 out of 5
Recommended
for Everyone
by A verified traveler from Phoenix, AZ

Excellent, fully furnished establishment

Posted Aug 23, 2017
I was extremely happy with my stay at Residence Inn Cottonwood. Our suite contained everything we needed from the fully stocked kitchen to the restrooms. The service was excellent including some amazing breakfasts and fun evening activities. The housekeepers did everything for us, including tossing our used dishes in the in-room dishwasher. We ended up saving money in the long run with the free meals that were offered. If I find myself in Salt Lake City again, Residence Inn Cottonwood is where I will be staying.
Comment from Hotel Management
Aug 25, 2017 by Events Specialist, Hotel Management
Thank you for taking the time to share your positive Residence Inn Cottonwood experience. We do have an excellent housekeeping staff and we are so grateful for all they do to keep our hotel looking so good. As you mentioned , with our complimentary breakfast buffet and the Residence Inn Mix evening social you are not only well taken care of but it helps to save some of those hard-earned vacation dollars. We are delighted that you choose to stay with us and hope your travels will bring you back soon. Amy E Events Specialist
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 23, 2017
Overall, the hotel was clean, the room was comfortable and the staff was friendly (especially Peggy at the front desk who was fantastic).
Comment from Hotel Management
Jun 27, 2017 by Events Specialist, Hotel Management
Thank you for recognizing our friendly and service oriented staff. We are fortunate to have each one of them working here. Peggy is a great example of a Marriott employee and we will make sure that she hears your kind remarks That was very thoughtful. Thanks again for sharing your experience! Amy Ellis Events Specialist
4 out of 5
by Lori

A quick one night stay

Posted Jun 14, 2017 on Hotels
Our room was clean,except bathroom, and the bed was comfortable. The bathroom was clean but had hair on the floor. The staff were pleasant but not very helpful, I would suggest putting a welcome book with area information in the rooms as we got in late and did not have any ideas as to what was close to grab a bite.
Comment from Hotel Management
Jun 21, 2017 by Residence Inn Team, Hotel Management
Thank you for your four star review! We appreciate your feedback and will pass it along to the appropriate managers for further training. We are lucky to be within walking distance to more than ten restaurants and we hope that you were able to find something to satisfy your appetite. Again, we value your input and thank you for taking the time to review our hotel. Amy Ellis Events Specialist
5 out of 5
by Michael

Posted Jun 11, 2017 on Hotels
Comment from Hotel Management
Jun 15, 2017 by Residence Inn Team, Hotel Management
Thank you!
4 out of 5
by Rachel

Fave Place to Stay In SLC

Posted May 1, 2017 on Hotels
Always satisfied with this place, everything ends up being exactly as advertised or so nearly there. Very quiet area but so accessible to 215 and restaurants, grocery, etc. Felt like we were only ones there a lot of the time. Staff so NICE. Only one complaint and it is standard to all hotels, people were checked in above us at 2 am, so the obvious walking around, opening and closing of doors/drawers woke and kept us up. Why is this so impossible to avoid yet such an incredibly obvious complaint??
Comment from Hotel Management
May 16, 2017 by Residence Inn Team, Hotel Management
Thank you for being a repeat customer at our hotel. We appreciate your loyalty! We will pass along your kind words to our hard working employees. Thank you for recognizing their efforts. As you mentioned, our location is great. Within 20 minutes you can be downtown or in the middle of a beautiful mountain meadow or shopping at the largest Costco in the world! Here's a tip - Ask for a room on the top floor, then you will avoid the noise of others in the room above you. We look forward to hosting you on your next trip to Salt Lake City. Amy Ellis Events Specialist
5 out of 5
by Anna

Posted Mar 12, 2017 on Hotels
Comment from Hotel Management
Mar 16, 2017 by Residence Inn Team, Hotel Management
Thank you for staying with us!
5 out of 5
Recommended
for Everyone
by A verified traveler

Right at base of canyons. Good location for skiing

Posted Mar 1, 2017
Pros: Managers mixers on Monday and Tuesday
Location: Skiing was close by and restaurants were w/I walking distance.
Hotel staff very efficient. Had issue with TV, fixed w/i 1/2 hour. Door closer failed, repaired in same time frame. Great staff!
Comment from Hotel Management
Mar 9, 2017 by Residence Inn Team, Hotel Management
Thank you for choosing us as your home away from home for your ski vacation. This has been a great snow season and we are glad that you took advantage of it! We are happy to hear that our staff took such good care of you. We appreciate the time you took to share your experience. Hope to see you again soon!
5 out of 5
by Scott

Posted Mar 1, 2017 on Hotels
Comment from Hotel Management
Mar 9, 2017 by General Manager, Hotel Management
Thank you for staying!
5 out of 5
Recommended
for Everyone
by A verified traveler from San Francisco

Great for a ski vacation

Posted Feb 27, 2017
Pros: The staff were helpful and friendly, the breakfast was great and the location could not be beat.
Cons: I can't think of anything I would improve.
Location: It's located close to the Cottonwood Canyons and four incredible ski resorts. It snowed everyday we were there - we were in heaven.
The hotel is near the base of Cottonwood Canyon and a free shuttle to the ski bus which runs every 15 mins at peak times. The staff could not have been nicer and more accommodating and being able to buy our lift tix at the hotel was a big plus. The lift tix also included the bus pass, so it was super convenient. We'll be returning there for sure.
Comment from Hotel Management
Feb 27, 2017 by The Residence Inn Team, Hotel Management
Skiing and boarding can be exhausting and we are glad that we could provide a place to recharge during your ski vacation. We had another great snow storm - come back soon and use up some of that powder! Thank you for sharing your experience.