Ratings based on 2,103 Verified Reviews

They paid and stayed. We double-checked.
3.0 out of 5
71% of guests recommend
3.1 Room cleanliness
3.3 Service & staff
3.1 Room comfort
2.6 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified traveler

Hotel price was good.

Posted Aug 25, 2015
Pros: Good location. Affordable price.
Cons: Clean the rooms earlier in the day. Sheets don't need to be changed if people stay less than a week. If they do change sheets- check if any gowns are
Location: Walking distance to Temple square if people are accustomed to walking. Offer guests towels & soaps. Starbucks was close.
They didn't clean everyday, They said they would wait until afternoon to ask people if they wanted room cleaned. However- later in the day was when people usually weren't in the rooms. We asked for room to be cleaned on our 3rd day,- they changed the sheets, which we didn't think was necessary& they took my nightgown with the sheets that I had placed under the pillow. Luckily they went through all the hotel laundry & brought it back to me, so I had to wash it. We had to ask for towels & soap.
4 out of 5
Recommended
for Everyone
by A verified traveler from Montreal, QC

A pleasant surprise

Posted Aug 24, 2015
Pros: Warm, dry, clean, centrally located, easily accessible and very well priced. I rated it 4/5 though it is not a 4 star hotel because of the price.
Cons: Parking was at a premium but that was because the hotel was full. No criticism for the reasonable price we paid. We'd stay again
Location: Walking distance to Temple Square. We had a prearranged agenda for the 2 days so did not pay attention to immediate surroundings.
Well situated and very well priced for the location. They had a good breakfast and service.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 23, 2015
the hotel is clean and good compared to other alternatives. I also used the hotel shuttle to the airport, with no extra fees, and very convenient.
4 out of 5
Recommended
for Everyone
by A verified traveler

You get what you pay for

Posted Aug 21, 2015
Not a fancy hotel, but it's clean and safe and you get what you pay for. I was completely happy with my room.
1 out of 5
by A verified traveler

Disgusting

Posted Aug 17, 2015
Nothing was clean, and there was a 40 dollar fee that I did not know about until Checking in. Worst hotel I've ever stayed in
4 out of 5
Recommended
for Everyone
by A verified traveler from Cleveland, OH

excellent value

Posted Aug 17, 2015
Pros: Reasonable rates
Cons: A 2nd host at check=in counter during high check in days (Weekends)
Location: This hotel is very close to tourist attractions of Salt Lake, Temple Square and City Creek shopping center
Moved to this hotel after staying one night at another hotel (which was very run down). I don't why Salt Lake City hotels are either very expensive or very out of date. The rate here was very reasonable and the rooms clean and comfortable. The only problem was that check-in was slow; there was a line and only one service person at the counter. The decor was a little outdated, and the room was not spacious but for our purpose of a short visit to see my daughter at the University it served its purpose with a reasonable rate.
1 out of 5
by A verified traveler

Downtown hotel

Posted Aug 16, 2015
The room never got cleaned once and the breakfast area was filthy.
1 out of 5
by A verified traveler

terrible

Posted Aug 15, 2015
front desk staff was rude & not friendly during check in. not enough parking. room smelled like mold. carpet was stained. bathroom was dirty & needs updating. my child found drugs in the room. we are currently waiting for a refund but of course the manager can't be reached now.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 14, 2015
My room is not cleaned At first.we change to another one.
3 out of 5
Recommended
for Everyone
by A verified traveler from Edmonton,AB, Canada

Nice close to HW15

Posted Aug 14, 2015
Was nice hotel and our room close to pool and IS15 bc we were travelling to Los Angeles. Room was nice with good price and Breakfast but only not clean area at Breakfast and no one was keeping clean it even there was staff there. Other wise it's not bad to stay.