Overpriced and unorganized
Posted Feb 27, 2017
Well to begin with we booked through expedia a king room for two adults. We drove a long ways and when I got there before we went into the hotel I called. Just in time for them to say...There is no King size rooms available. Well I paid a 30.00 difference for the king room. I explained this to them and they said. "The king and double queen rooms cost the same. That night 245.00 for the king rooms but they said their rooms were not 245.00 they were 219.00. All well and good since we did reserve through expedia but it was not working for us to have a queen. I asked them over and over and told them that even though they were charging the same expedia was not so we had paid extra for the king. They refused to give us a room, so we called expedia..A warrior was on the other line. She called the hotel and found out that there was a room after all. We were so confused why would they have told us there wasn't when there was. It took a less than a minute to figure it out as an angry customer sped by us out of the parking lot. They were selling my room as I was confirming the reservation! So this is my problem with the staff. As for the hotel even though the bathroom was super tiny the shower curtain was clean. (We stay in a lot of hotels and generally when the toilet nearly touches the shower curtain it smells like pee.) I have to say the housekeeping is on it because the shower curtain was not gross. The worst part was the room. It was comparable to super 8. Don't splurge here!