It was a special occasion so I got a room with a terrace overlooking the city. The room looked clean and smelled clean. I went to open the terrace door and it wouldn't budge. It weighed a TON and it was metal on metal on the bottom. The top of the door would tip a little when you pushed on it but it took two of us to SCRAPE the door open. We could barely get it closed. The rooms have been remodeled at some point but someone didn't get the memo to change out the doors. The shower was nice but the grout and sealant around the bottom were discolored and missing in some places.
Just a heads up, they charge you for wifi, the cable channels sucked, and while they give you access to login to your Netflix account on the TV we were only able to get the option to work once during our stay. Parking is not free but unless you want to walk a mile to get to your car its best to park there. When I approached the staff about the issue in our room they did waive our parking charges which I appreciated.
The rest of the hotel was nice and clean though the halls and elevators often smelled of cigarette smoke. We loved having such easy access to City Creek Mall. Great food and it's beautiful at Christmas time!
Overall it wasn't a total bust, I just expected better for over $200 a night. I had to work so having access to their wifi would have been nice. If you want easy access to downtown then this is an option. Oh! and I highly recommend AquaTerra for dinner!!