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Reviews of Sleep Inn South Jordan - Sandy

2.5 out of 5
Sleep Inn South Jordan - Sandy
10676 S 300 W, South Jordan, UT

Reviews

7.0

Good

Rating 10 - Excellent. 283 out of 1001 reviews" "
Rating 8 - Good. 296 out of 1001 reviews" "
Rating 6 - Okay. 183 out of 1001 reviews" "
Rating 4 - Poor. 115 out of 1001 reviews" "
Rating 2 - Terrible. 124 out of 1001 reviews" "

7.2/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was kind of far from my kids a school
Stayed 1 night in Apr 2024

10/10 Excellent

Eva, Carrollton

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff! Thank you all. Eva
Stayed 4 nights in Apr 2024
Response from Mani J Singh | GM on Apr 18, 2024
Hi, Thank you for taking the time to complete our online survey regarding your recent stay at Sleep Inn South Jordan-Sandy. We sincerely appreciate and value your feedback. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon! Sincerely, General ManagerSleep Inn South Jordan-Sandy

6/10 Okay

Eva, Carrollton

Stayed 3 nights in Apr 2024
Response from Mani J Singh | GM on Apr 18, 2024
Hi, Thank you for taking the time to complete our online survey regarding your recent stay at Sleep Inn South Jordan-Sandy. We sincerely appreciate and value your feedback. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon! Sincerely, General ManagerSleep Inn South Jordan-Sandy

6/10 Okay

Lana

Liked: Staff & service
Stayed 2 nights in Apr 2024
Response from Mani J Singh | GM on Apr 18, 2024
Hi, Thank you for taking the time to complete our online survey regarding your recent stay at Sleep Inn South Jordan-Sandy. We sincerely appreciate and value your feedback. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon! Sincerely, General ManagerSleep Inn South Jordan-Sandy

4/10 Poor

Heaven

Disliked: Staff & service, amenities, property conditions & facilities
I called the first night I was there and asked for a late check out, i had my DND thing out on the door, but the next morning they came 3 times, 2 for housekeeping and the last trying to tell me I had to leave because it was an hour past check out and I told them I had talked to the guy already and he gave me the ok for a late check out and the lady just sat there with a snug look on her face. Obviously there is no communication, the woke me up twice. The third I was just straight up annoyed. The room itself was cute however Everytime the room next to ours would close or open their door it would literally shake the bed and it sounded like a big bang which they did a lot. The guy up front was nice. The pool is outside and they didn’t have any towels so keep that in mind when you’re having to walk in from the cold.
Stayed 1 night in Apr 2024

2/10 Terrible

yvonne

When I arrived I didn't have a reservation no number to cotact expedia
Stayed 1 night in Apr 2024

4/10 Poor

abbas

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Room was smelling. No bath towel I had to go down and ask for one. Sink was clogged and bathroom door wasn’t closing. Every-time my kids was using the bathroom I had to go close the door for them bc it needed a good amount of force to close it.
Stayed 1 night in Apr 2024

2/10 Terrible

henry

Liked: Staff & service
Disliked: Cleanliness
Not great
Stayed 3 nights in Mar 2024
Response from Mani J Singh | GM on Apr 9, 2024
Hi Henry,Greetings of the day!!! Thank you for taking the time to complete our online survey regarding your recent stay at Sleep Inn South Jordan-Sandy. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us as a valued Choice Privileges member. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future. Sincerely, Mani J SinghGeneral Manager Sleep Inn South Jordan-Sandy

4/10 Poor

Judith

Traveled with partner
Disliked: Amenities
Pool area and hot filthy. No extra blankets. Poor handicap accessible
Stayed 3 nights in Apr 2024
Response from Mani J Singh | GM on Apr 9, 2024
Dear Judith,Greetings of the day!!! Thank you for taking the time to complete our online survey regarding your recent stay at Sleep Inn South Jordan-Sandy. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us as a valued Choice Privileges member. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future. Sincerely, Mani J SinghGeneral Manager Sleep Inn South Jordan-Sandy

4/10 Poor

Natalia

Disliked: Property conditions & facilities
Stayed 1 night in Apr 2024
Response from Mani J Singh | GM on Apr 9, 2024
Dear Natalia,Greetings of the day!!! Thank you for taking the time to complete our online survey regarding your recent stay at Sleep Inn South Jordan-Sandy. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us as a valued Choice Privileges member. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future. Sincerely, Mani J SinghGeneral Manager Sleep Inn South Jordan-Sandy

2/10 Terrible

Riley

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Where to start. The heating/ cooling unit was held together with duct tape. The wall paper peeling in multiple places on the wall. The fan vent in bathroom hanging from one screw. The hot tub was pee colored ash about as warm. The jets not working. The photos are what AI would say this placed looked like, not reality. The outside door wasn’t locked. Multiple times the police were at the property. The train goes by all night making noise. The other residents were easy to hear through the paper thin walls. I would recommend finding somewhere else to stay.
Stayed 3 nights in Apr 2024
Response from Mani J Singh | GM on Apr 9, 2024
Dear Riley,Greetings of the day!!! Thank you for taking the time to complete our online survey regarding your recent stay at Sleep Inn South Jordan-Sandy. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us as a valued Choice Privileges member. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. Sincerely, Mani J SinghGeneral Manager Sleep Inn South Jordan-Sandy

8/10 Good

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was fine for the low rate. HOWEVER, covered pool & hot tub was the real reason I booked this location. I’m coming back in 3 months & this is where I’ll return to.
Stayed 3 nights in Mar 2024
Response from Mani J Singh | GM on Apr 9, 2024
Dear Tristan, Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn Downtown. We sincerely appreciate and value your feedback as a Choice Privileges Gold member. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon! Sincerely, Mani J SinghGeneral Manager Sleep Inn South Jordan

8/10 Good

Tristan

Liked: Cleanliness, staff & service, property conditions & facilities
Nice quick stop. No complaints. I would stay again with no problem
Stayed 1 night in Mar 2024
Response from Mani J Singh | GM on Apr 9, 2024
Dear Tristan, Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn Downtown. We sincerely appreciate and value your feedback as a Choice Privileges Gold member. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon! Sincerely, Mani J SinghGeneral Manager Sleep Inn South Jordan

2/10 Terrible

Chris

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Mar 2024
Response from Mani J Singh | GM on Apr 9, 2024
Hi, Thank you for taking the time to complete our online survey regarding your recent stay at Sleep inn South Jordan. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. Sincerely, Mani J SinghGeneral Manager Sleep Inn South Jordan

4/10 Poor

Brent, San Marcos

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 4 nights in Mar 2024
Response from Mani J Singh | GM on Apr 9, 2024
Hi, Thank you for taking the time to complete our online survey regarding your recent stay at Sleep inn South Jordan. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future. Sincerely, Mani J SinghGeneral Manager Sleep Inn South Jordan

2/10 Terrible

Jeffrey

Disliked: Property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Mani J Singh | GM on Apr 9, 2024
Hi, Thank you for taking the time to complete our online survey regarding your recent stay at Sleep inn South Jordan. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. Sincerely, Mani J SinghGeneral Manager Sleep Inn South Jordan

8/10 Good

Drake

Liked: Cleanliness, staff & service
was affordable and fairley clean and organized
Stayed 1 night in Mar 2024
Response from Mani J Singh | GM on Mar 30, 2024
Dear Drake,Greetings of the day!!! Thank you for taking the time to complete our online survey regarding your recent stay at Sleep Inn South Jordan-Sandy. We sincerely appreciate and value your feedback as precious guest to us. We strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon! Sincerely, General ManagerSleep Inn South Jordan-Sandy

2/10 Terrible

Liz

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This is exactly a hotel you want to avoid. As soon as we opened the door to our room, there was a huge urine odor. Carpet deodorizer was out down to try and mask it, so it ended up smelling like exactly that. Urine and carpet deodorizer. I asked to change rooms, and they kindly agreed. The new room had a hole punched in the wall, and in the door. The shower looked as though it had never been cleaned. I took my son to the pool, and it smelled horrible. The pool was hotter than the hot tub, and the water was mirky. That was my last straw. We went upstairs and packed, and when asked for the reason behind checking out, I explained all the issues. The woman at the front desk legit told me "WE DON'T HAVE TIME TO CLEAN THE ROOMS". The hotel has a two night minimum, so they were able to refund me 3 out of the 5 nights we had booked. Please for the love of God. Do not stay in this hotel.
Stayed 5 nights in Mar 2024
Response from Mani J Singh | GM on Apr 9, 2024
Hi, Thank you for taking the time to complete our online survey regarding your recent stay at Sleep inn South Jordan. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. Sincerely, Mani J SinghGeneral Manager Sleep Inn South Jordan

2/10 Terrible

nihad

Stayed 2 nights in Mar 2024

8/10 Good

Daniel

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Alice at check in was amazing. Don't believe all the reviews. Surely it needs a little TLC. But above satisfactory accommodations
Stayed 1 night in Mar 2024
Response from Mani J Singh | GM on Mar 30, 2024
Hi,Greetings of the day!!! Thank you for taking the time to complete our online survey regarding your recent stay at Sleep Inn South Jordan-Sandy. We sincerely appreciate and value your feedback as precious guest to us. We strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon! Sincerely, General ManagerSleep Inn South Jordan-Sandy

8/10 Good

Mark

Liked: Cleanliness, staff & service
The staff was very friendly and helpful.
Stayed 1 night in Mar 2024
Response from Mani J Singh | GM on Mar 30, 2024
Hi,Greetings of the day!!! Thank you for taking the time to complete our online survey regarding your recent stay at Sleep Inn South Jordan-Sandy. We sincerely appreciate and value your feedback as precious guest to us. We strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon! Sincerely, General ManagerSleep Inn South Jordan-Sandy

2/10 Terrible

Angel Maria

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This is NOTHING like the photos. There is 2 lights in the room on timers and a lamp by bed. I had to ask for a light as photographed to work at the desk. Lampshade didn’t even fit. The beds are really bad. One bed broke over and over. I asked them to fix - nothing. I stayed 5 nights. Requested someone to just change out towels and make the beds twice. NOTHING. Trash piled up. I requested. Nothing. Fire alarm went off one night. No one very bothered. Someone once told me there were no cockroaches in Utah - rest assured there are and I saw them in that room. Giant gapping holes in the wall probably didn’t help. Or the holes around the air conditioner. But worst was the homeless camp outside my window. I hade to have the failing curtains shut all the time as vagrants were right outside my window. They came and went all night long. Very loud. Started to recognize several of them at the breakfast buffet. The exterior doors rarely were secured. My room key deactivated every few hours. Never once did someone verify my name when reissuing a room key. They just recoded the key and kept going. It was cheap. But it was gross and sad and unsafe. The breakfast in the morning was the only somewhat ok thing.
Stayed 5 nights in Mar 2024
Response from Mani J Singh | GM on Apr 9, 2024
Hi, Thank you for taking the time to complete our online survey regarding your recent stay at Sleep inn South Jordan. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. Sincerely, Mani J SinghGeneral Manager Sleep Inn South Jordan

4/10 Poor

Amanda

Traveled with family and small children, Traveled with pets
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Smelled horribly like cat or dog urine, ripped wallpaper, janky air conditioner, light in shower flashed constantly. Could hear everything through the walls and ceiling. Front desk staff was really nice though.
Stayed 1 night in Mar 2024
Response from Mani J Singh | GM on Apr 9, 2024
Hi, Thank you for taking the time to complete our online survey regarding your recent stay at Sleep inn South Jordan. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future. Sincerely, Mani J SinghGeneral Manager Sleep Inn South Jordan

8/10 Good

joan

Liked: Cleanliness, staff & service
Nice breakfast options
Stayed 2 nights in Mar 2024
Response from Mani J Singh | GM on Mar 30, 2024
Hi,Greetings of the day!!! Thank you for taking the time to complete our online survey regarding your recent stay at Sleep Inn South Jordan-Sandy. We sincerely appreciate and value your feedback as precious guest to us. We strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon! Sincerely, General ManagerSleep Inn South Jordan-Sandy

2/10 Terrible

Brandon

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
"BAD ODOR" I paid for a room with two beds and when I arrive they had given my room away to someone else due to bad odor. I was forced to leave with no room. They said they would give a refund and I have not gotten any sort of refund. Avoid at all costs!
Response from Mani J Singh | GM on Apr 10, 2024
Hi Brandon,Greetings of the day!!!Thank you for taking the time to complete our online survey regarding your recent stay at Sleep Inn South Jordan-Sandy.On behalf of our entire team, I would like to apologize for failing to exceed your expectations. We will be trying to earn your confidence back. Lemme fetch your accounts; You can expect my call in a day. You are very precious to us; We hope for an opportunity to properly host you in the future.Sincerely,Mani J SinghGeneral ManagerSleep Inn South Jordan-Sandy

8/10 Good

Susan, Ogden

Business traveler
Liked: Cleanliness, staff & service, amenities
Good for the price.
Stayed 1 night in Mar 2024
Response from Mani J Singh | GM on Mar 30, 2024
Hi,Greetings of the day!!! Thank you for taking the time to complete our online survey regarding your recent stay at Sleep Inn South Jordan-Sandy. We sincerely appreciate and value your feedback as precious guest to us. We strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon! Sincerely, General ManagerSleep Inn South Jordan-Sandy

6/10 Okay

Kristi

Liked: Staff & service
Disliked: Property conditions & facilities
Sub-par - and we're not particularly finicky. Bathroom wasn't properly cleaned, had to ask for bar soap (which was promptly given) and the 2 chairs in the room were old and either very uncomfortable or pretty badly stained. Rate was via expedia on the day of arrival so very inexpensive but probably wouldn't stay there again.
Stayed 1 night in Mar 2024
Response from Mani J Singh | GM on Apr 9, 2024
Hi, Thank you for taking the time to complete our online survey regarding your recent stay at Sleep inn South Jordan. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. Sincerely, Mani J SinghGeneral Manager Sleep Inn South Jordan

2/10 Terrible

Valentine

Traveled with family
I had a bad experience at this location. The maintenance staff was rude. I shouldn’t have any interaction with the maintenance staff because I was checking in and would talk to the counter staff about new towels and the things that needed attention in my room. The maintenance would rudely interrupt and very unprofessional. I had to check out early than expected because I couldn’t take it anymore. Everything is dirty. The pool is dirty, the walls in the rooms were dirty. There were problems with the bathroom that that maintenance staff handed me a plunger and told me to fix it my self since I’m staying in the room. Again, I wouldn’t recommend this anyone. A negative 10 would be appropriate.
Stayed 7 nights in Mar 2024
Response from Mani J Singh | GM on Apr 9, 2024
Hi, Thank you for taking the time to complete our online survey regarding your recent stay at Sleep inn South Jordan. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. Sincerely, Mani J SinghGeneral Manager Sleep Inn South Jordan

6/10 Okay

Nicholas

Traveled with partner
Good staff and decent breakfast Location sucked getting off the freeway and salt lake not having and u turns doesnt help but good hotel for the price
Stayed 5 nights in Feb 2024
Response from Mani J Singh | GM on Apr 9, 2024
Hi, Thank you for taking the time to complete our online survey regarding your recent stay at Sleep inn South Jordan. Thank you for complementing our services & staff. We will be using your feedback to motivate out team, so that we can provide more exceptional experiences to our guests. We hope for an opportunity to properly host you in the future. Sincerely, Mani J SinghGeneral Manager Sleep Inn South Jordan

6/10 Okay

Piers

Business traveler
Liked: Staff & service, amenities
Older place but clean and friendly. Had to get my key reprogrammed each night and my toilet seat was coming off but everything was clean and staff was friendly.
Stayed 3 nights in Feb 2024
Response from Mani J Singh | GM on Apr 9, 2024
Hi, Thank you for taking the time to complete our online survey regarding your recent stay at Sleep inn South Jordan. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future. Sincerely, Mani J SinghGeneral Manager Sleep Inn South Jordan

2/10 Terrible

Stephen

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hot tub out, shower pan damaged and cranked, no hot breakfast a couple of days, no shuttle as advertised, had to rescan key card daily.
Stayed 7 nights in Feb 2024
Response from Mani J Singh | GM on Apr 9, 2024
Hi, Thank you for taking the time to complete our online survey regarding your recent stay at Sleep inn South Jordan. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future. Sincerely, Mani J SinghGeneral Manager Sleep Inn South Jordan

2/10 Terrible

Trevor

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room had shattered window, exposed electrical, door locks torn off like it was kicked in, holes in ceiling, uncoded fire suppression! Super scary spot…avoid, avoid, avoid!! Multiple rooms for this booking with identical issues and a theme for entire property!!!!
Stayed 5 nights in Feb 2024
Response from Mani J Singh | GM on Apr 9, 2024
Hi, Thank you for taking the time to complete our online survey regarding your recent stay at Sleep inn South Jordan. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future. Sincerely, Mani J SinghGeneral Manager Sleep Inn South Jordan

10/10 Excellent

Alisha

Liked: Staff & service
Disliked: Cleanliness
It wasn’t a bad place to stay but it could have been a little more clean
Stayed 1 night in Dec 2023
Response from Mani J Singh | GM on Mar 30, 2024
Hi,Greetings of the day!!! Thank you for taking the time to complete our online survey regarding your recent stay at Sleep Inn South Jordan-Sandy. We sincerely appreciate and value your feedback as precious guest to us. We strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon! Sincerely, General ManagerSleep Inn South Jordan-Sandy

4/10 Poor

Donald

Liked: Staff & service
Disliked: Property conditions & facilities
I didn’t pay much so I don’t expect much in amenities but did expect a much cleaner room. Sink didn’t drain , toilet finally flushed after 3 times, and carpet was just awful. Can’t believe they still have carpet in there. One room had a dog that barks periodically throughout the night.
Stayed 3 nights in Feb 2024
Response from Mani J Singh | GM on Apr 9, 2024
Hi, Thank you for taking the time to complete our online survey regarding your recent stay at Sleep inn South Jordan. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future. Sincerely, Mani J SinghGeneral Manager Sleep Inn South Jordan

4/10 Poor

Sandra

Disliked: Cleanliness, staff & service, property conditions & facilities
The Hotel staff doesn’t speak English and they DONT understading your requests they Ignored my request for a quiet room and they put Us on connecting room with family with Kids and Slamming the Door All the TIME NOT respect OTHERS WE DID Check OUT a Night before BREAKfAST was terrible NOT COFFEE at All .Never came back to Stay again .
Response from Mani J Singh | GM on Apr 9, 2024
Hi, Thank you for taking the time to complete our online survey regarding your recent stay at Sleep inn South Jordan. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future. Sincerely, Mani J SinghGeneral Manager Sleep Inn South Jordan

2/10 Terrible

Susanne

Disliked: Staff & service
Stayed 3 nights in Feb 2024
Response from Mani J Singh | GM on Apr 9, 2024
Hi, Thank you for taking the time to complete our online survey regarding your recent stay at Sleep inn South Jordan. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future. Sincerely, Mani J SinghGeneral Manager Sleep Inn South Jordan

4/10 Poor

ANTONIO

Disliked: Staff & service
Stayed 2 nights in Feb 2024
Response from Mani J Singh | GM on Apr 9, 2024
Hi, Thank you for taking the time to complete our online survey regarding your recent stay at Sleep inn South Jordan. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future. Sincerely, Mani J SinghGeneral Manager Sleep Inn South Jordan

6/10 Okay

Eleazar

Traveled with family and small children, Traveled with pets
Disliked: Cleanliness
Bums live behind building, pools dirty, hot tub is empty, and they worry to much about taking food back to you’re room from the free breakfast and have very limited seating. Other than that it’s was alright.
Stayed 7 nights in Feb 2024
Response from Mani J Singh | GM on Apr 9, 2024
Hi, Thank you for taking the time to complete our online survey regarding your recent stay at Sleep inn South Jordan. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future. Sincerely, Mani J SinghGeneral Manager Sleep Inn South Jordan

6/10 Okay

Anthony

Liked: Staff & service, amenities
Disliked: Cleanliness
Good price but you get what you pay for. Walls peeling In room. Stains on the comforters. Bad area. Good service from staff though
Stayed 4 nights in Feb 2024
Response from Mani J Singh | GM on Apr 9, 2024
Hi, Thank you for taking the time to complete our online survey regarding your recent stay at Sleep inn South Jordan. Thank you for complimenting out staff service. Also, on behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future. Sincerely, Mani J SinghGeneral Manager Sleep Inn South Jordan

2/10 Terrible

Carlos

Disliked: Cleanliness, staff & service, property conditions & facilities
If you can pay a little bit more do it !!
Stayed 1 night in Dec 2023
Response from Mani J Singh | GM on Apr 9, 2024
Hi, Thank you for taking the time to complete our online survey regarding your recent stay at Sleep inn South Jordan. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future. Sincerely, Mani J SinghGeneral Manager Sleep Inn South Jordan

2/10 Terrible

Carlos

Disliked: Cleanliness, staff & service, property conditions & facilities
Poor in all aspects
Stayed 1 night in Dec 2023
Response from Mani J Singh | GM on Apr 9, 2024
Hi, Thank you for taking the time to complete our online survey regarding your recent stay at Sleep inn South Jordan. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future. Sincerely, Mani J SinghGeneral Manager Sleep Inn South Jordan

8/10 Good

Arturo

Traveled with group, Business traveler
Liked: Staff & service, amenities, property conditions & facilities
Very clean and cheap price
Stayed 7 nights in Feb 2024
Response from Mani J Singh | GM on Mar 30, 2024
Hi,Greetings of the day!!! Thank you for taking the time to complete our online survey regarding your recent stay at Sleep Inn South Jordan-Sandy. We sincerely appreciate and value your feedback as precious guest to us. We strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon! Sincerely, General ManagerSleep Inn South Jordan-Sandy

4/10 Poor

Jennifer

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The room was dirty, walls were peeling, stains on the bedding. Cops constantly around the area, traffic in and out was nonstop all night. Felt unsafe. Got pulled over leaving the hotel as the cop was looking for drugs. Will not stay again. I took photos of everything.
Stayed 4 nights in Feb 2024
Response from Mani J Singh | GM on Apr 9, 2024
Hi, Thank you for taking the time to complete our online survey regarding your recent stay at Sleep inn South Jordan. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future. Sincerely, Mani J SinghGeneral Manager Sleep Inn South Jordan

2/10 Terrible

Nohemy

Traveled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The condition of the place was bad.
Stayed 4 nights in Feb 2024
Response from Mani J Singh | GM on Apr 9, 2024
Hi, Thank you for taking the time to complete our online survey regarding your recent stay at Sleep inn South Jordan. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future. Sincerely, Mani J SinghGeneral Manager Sleep Inn South Jordan

4/10 Poor

Loua

Traveled with family
Disliked: Staff & service, property conditions & facilities
Didn’t like anything. Not even the staff!
Stayed 5 nights in Feb 2024
Response from Mani J Singh | GM on Apr 9, 2024
Hi, Thank you for taking the time to complete our online survey regarding your recent stay at Sleep inn South Jordan. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future. Sincerely, Mani J SinghGeneral Manager Sleep Inn South Jordan

6/10 Okay

Karley

Traveled with partner
Disliked: Amenities
It was average.
Stayed 6 nights in Feb 2024
Response from Mani J Singh | GM on Apr 9, 2024
Hi, Thank you for taking the time to complete our online survey regarding your recent stay at Sleep inn South Jordan. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future. Sincerely, Mani J SinghGeneral Manager Sleep Inn South Jordan

2/10 Terrible

Mindi

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Do not stay here. Upon arrival it appeared that there was some guy living in his car in their parking lot. Once we made it past the side door, we’re headed to our room. There was a large crack in the door, the room has a weird smell and there were “repairs” on some walls and they covered what looked like a punch hole on the adjoining room door. Every time we left the hotel through the side door, there were always people lingering. Three or four people would pop out of a first floor room looking like they had all been up partying for a few weeks. They would go outside and smoke, take a stroll around the parking area or go hide behind the RV that send to have been abandoned. In the morning, I need some more clothes for my child. I left the area to head upstairs when I was stopped by one of the staff. They informed me that Soto policy is to leave the food area. Well, that room is so small you could fit 10 people in a baby. And what is the problem with taking food up to your room? I looked at her and turned around continuing to the stairs. I had booked a two night stay at this hotel as I was in town for a funeral, but we ended up leaving at 9:30 at night because we did not feel safe and staying there. It was better to drive six hours through the night and have to worry your car is going to get broken into or something else is going to happen there. Definitely do not take your children here. It’s disgusting.
Response from GM on Apr 2, 2024
Hi Mindi,Greetings of the day!!! Thank you for taking the time to complete our online survey regarding your recent stay at Sleep Inn South Jordan-Sandy. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us. Your feedback is very well taken. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future. Sincerely, General Manager Sleep Inn South Jordan-Sandy

2/10 Terrible

Terrance

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No luggage carts, front desk staff has no understanding and very rude except for the manager. She’s nice. Sink wouldn’t drain and it started to stink like fish. Regular employee was supposed to send maintenance but never did. No room service to clean room
Stayed 1 night in Feb 2024
Response from GM on Apr 2, 2024
Hi, Thank you for taking the time to complete our online survey regarding your recent stay at Sleep Inn South Jordan-Sandy. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us as a valued Choice Privileges member. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future. Sincerely, General Manager Sleep Inn South Jordan-Sandy

6/10 Okay

Mubarak

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 6 nights in Jan 2024

6/10 Okay

Chalmers

Stayed 4 nights in Jan 2024