The things the staff can control - friendliness of the staff, cleanliness of the rooms, quality of the breakfast - are great. However, the design of the "suite" is a little funky. It's hard for someone to sleep in the bedroom area and for others to hang out in the sitting area. The bathroom in the middle of the room makes this more of a challenge. And what's with the giant walk-in closet? It seems like wasted space.
Comment from Hotel Management
by Ashley S, Hotel Management
Thank you for taking the time to give us feedback on our hotel. We strive to make every stay a memorable one. I'm happy to hear you enjoyed the breakfast and our staff treated you well. Unfortunately, you are correct, we cannot control the layout of the suites. SpringHill Suites tries to provide a spacious suite that has a little bit of everything to offer, but the layout does not work perfectly for everyone. Thanks for choosing us, and we hope to see you next time!
Ashley S, Assistant General Manager