Ratings based on 263 Verified Reviews

4.4 out of 5
97% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Las Vegas, NV

Great location, very comfortable for extended stay

Posted Dec 30, 2016
We loved staying here & it was very comfortable for a week long stay. Our only complaint was the small beds. We'd planned to double up in the two beds, but they were only double beds rather than queens, and too small for comfort.
Comment from Hotel Management
Dec 31, 2016 by Ashley S, Assistant General Manager, Hotel Management
Thank you for taking the time to give us feedback on our hotel! I'm glad you enjoyed your stay. Though our rooms are advertised at the time of booking as Double beds, I understand they may not be accommodating for all guests. I apologize that it did not meet your needs. Thank you for staying with us, and we hope to see you again next time your travels bring you to Salt Lake City!
5 out of 5
Recommended
for Everyone
by A verified traveler from Idaho

Nice place close to the Square

Posted Dec 12, 2016
Staff is very friendly and helpful. It also had a very nice breakfast with many options. I would be happy to stay there again.
Comment from Hotel Management
Dec 21, 2016 by Ashley S, Assistant General Manager, Hotel Management
Thank you for taking the time to let us know your thoughts on our hotel! I'm glad to hear you enjoyed our complimentary breakfast. I will pass along your nice comments to our staff, and we hope to see you next time your travels bring you to Salt Lake City!
4 out of 5
by A verified traveler

Comfortable and Clean Hotel

Posted Oct 27, 2016 on Hotels
Our stay was nice. The bed was very comfortable and high quality. The rooms and hotel overall were clean. The staff was very friendly.
5 out of 5
by A verified traveler

Near train stop.

Posted Oct 13, 2016 on Hotels
Good , convient, place to stay
Comment from Hotel Management
Oct 22, 2016 by General Manager, Hotel Management
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!
3 out of 5
by A verified traveler

Posted Oct 6, 2016 on Hotels
Average hotel with great service in an area with nothing around it but convenient to get to if you have a car
Comment from Hotel Management
Oct 12, 2016 by General Manager, Hotel Management
Thank you for taking the time to provide your feedback on our hotel! I'm glad you enjoyed your stay. We do offer a complimentary hotel shuttle to and from the airport if guests don't have a vehicle; it is also able to take guests anywhere in the downtown area as well, when available. Thanks again for your comments, and we look forward to seeing you next time your travels bring you to Salt Lake City. Ashley S, Assistant General Manager
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Sep 26, 2016 on Hotels
4 out of 5
Recommended
for Everyone
by A verified traveler

Pleasant Stay

Posted Sep 12, 2016
It was a great stay in Springhill Suite as usual. This hotel is walking distance to tourist attractions. They never disappoint me. Clean bathroom, comfy bed, good breakfast and pleasant staff. I'm satisfied overall!
Comment from Hotel Management
Sep 14, 2016 by Ashley S, Assistant General Manager, Hotel Management
Thank you for taking the time to give feedback on your stay with us! We are glad to hear you enjoyed your stay and look forward to seeing you next time your travels bring you to Salt Lake City.
4 out of 5
by A verified traveler from Colorado

Posted Sep 9, 2016 on Hotels
nice hotel. The area had a lot of homeless people and one in particular was very aggressive when we came back to the hotel.
Comment from Hotel Management
Oct 1, 2016 by General Manager, Hotel Management
Thank you for taking the time to provide feedback on our hotel. I'm sorry to hear of the issues you experienced, but we hope you will consider us in the future when your travels bring you to Salt Lake City. Thanks, Ashley S, Assistant General Manager
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Sep 5, 2016 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Sep 4, 2016 on Hotels