BBQ/picnic area

Reviews of SpringHill Suites by Marriott Salt Lake City Downtown

3 out of 5

Reviews

9.0

Wonderful

Rating 10 - Excellent. 628 out of 1005 reviews" "
Rating 8 - Good. 254 out of 1005 reviews" "
Rating 6 - Okay. 87 out of 1005 reviews" "
Rating 4 - Poor. 20 out of 1005 reviews" "
Rating 2 - Terrible. 16 out of 1005 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Joanna

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Front desk staff absolutely fabulous. We really felt looked after
Stayed 2 nights in Apr 2024
Response from Caleb on Apr 19, 2024
Hi Joanna, thank you for sharing your positive experience. I am thrilled to hear our front desk made such an impact! I will share this with them to thank them for their work. We hope to see you again next time you are in the area!

10/10 Excellent

Colleen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Caleb on Apr 19, 2024
Hi Colleen, thank you for the 5/5 review! We truly appreciate guests like you. We hope to see you next time you visit SLC.

8/10 Good

Norberto

Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast was good.
Stayed 1 night in Jan 2024
Response from Caleb on Apr 17, 2024
Hi Noberto, thank you for taking the time to share your feedback with us. I am thrilled to hear you enjoyed your stay, particularly the breakfast. We hope to see you next time you are in Salt Lake City!

10/10 Excellent

Nancy

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was a breeze, the ladies at the front desk were delightful. They gave so much insite to the area. So helpful, they made our stay so nice!
Stayed 1 night in Apr 2024
Response from Caleb on Apr 3, 2024
Hi Nancy, thank you for sharing your positive feedback. I'm glad you enjoyed so many aspects of your stay! We hope to see you again in the future.

10/10 Excellent

Elena

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is unique in Moab, this property including. Their breakfast is better than average, with a choice of decent pastries. Nice rooms, with sitting area separated from sleeping and thoughtfully done lighting. I also liked that one can open a window.
Stayed 1 night in Mar 2024
Response from Caleb on Apr 3, 2024
Hi Elena, thank you for sharing your feedback with us. We are glad that you enjoyed your stay!

8/10 Good

Melody

Traveled with partner
Liked: Amenities, property conditions & facilities
The hotel was very nice but parking is very limited. I had to park on a busy street
Stayed 1 night in Mar 2024
Response from Caleb on Apr 1, 2024
Hi Melody, thank you for sharing your feedback with us. I am sorry to hear you had issues with the parking. I will share this with our team to see how we can ensure a smoother experience in the future.

6/10 Okay

Natasha

Stayed 1 night in Mar 2024
Response from Caleb on Apr 19, 2024
Hi Natasha, thank you for taking the time to leave a review. If you have any additional feedback you would like to offer, please don't hesitate to reach out.

10/10 Excellent

Shauna

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to downtown and starbucks across the way.
Stayed 1 night in Mar 2024
Response from Caleb on Mar 25, 2024
Hi Shauna, thank you for sharing your feedback with us. I'm glad you loved the property and location! We hope to see you again in the future.

10/10 Excellent

Dayana, Jerome

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Caleb on Mar 25, 2024
Hi Dayana, thnak you for leaving a 5/5 review! We appreciate your feedback. We hope to see you next time you're in SLC.

6/10 Okay

Michelle

Breakfast was not good.
Stayed 1 night in Mar 2024
Response from Caleb on Mar 22, 2024
Hi Michelle, thank you for taking the time to share your feedback with us. I am sorry to hear you did not find the breakfast satisfactory. I will share this with my team to ensure a more positive experience in the future.

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Caleb on Mar 25, 2024
Hi Linda, thank you for the positive review! I'm glad you enjoyed your stay on our property.

8/10 Good

Melanie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to Kilby Court.
Stayed 1 night in Mar 2024
Response from Caleb on Mar 22, 2024
Hi Melanie, thank you for the feedback. I'm glad you overall enjoyed your stay, and liked the location and proximity to Kilby Court.

8/10 Good

Denise

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Mar 2024
Response from Caleb on Mar 22, 2024
Hi Denise, thank you for the positive review! If you have any additional feedback, please don't hesitate to reach out.

8/10 Good

Rachel

Stayed 1 night in Mar 2024
Response from Caleb on Apr 8, 2024
Hi Rachel, thank you for taking the time to leave a review. If there is anything we can do to make future stays better, please don't hesitate to reach out.

10/10 Excellent

janerose, Kirkland

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2024
Response from Caleb on Mar 15, 2024
Hi Janerose, thank you for leaving a positive review. We hope to see you in the future!

10/10 Excellent

angel

Stayed 1 night in Mar 2024
Response from Caleb on Mar 29, 2024
Hi Angel, thank you for the positive review! We truly appreciate guests like you.

10/10 Excellent

Brian

Stayed 1 night in Jan 2024
Response from Caleb on Mar 8, 2024
Hi Brian, thank you for sharing your positive review. We hope to see you in the future!

10/10 Excellent

Jason

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great shuttle service, hot tub and pool were in good working order and clean. Breakfast was good. Staff was very helpful and professional.
Stayed 2 nights in Mar 2024
Response from Caleb on Mar 6, 2024
Hi Jason, thanks for the detailed response. I'm glad you found our property so accommodative! We hope you'll visit us next time your in Salt Lake.

10/10 Excellent

James, BATON ROUGE

Traveled with family
Liked: Cleanliness, property conditions & facilities
Clean and efficient
Stayed 1 night in Mar 2024
Response from Caleb on Mar 6, 2024
Hi James, thanks for the positive feedback. We appreciate you!

10/10 Excellent

richard

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Big clean rooms. Nice breakfast
Stayed 1 night in Mar 2024
Response from Caleb on Mar 6, 2024
Hi Richard, thank you for your positive feedback. I'm glad you enjoyed so many aspects of your stay! We hope to see you again next time you are in the area.

10/10 Excellent

Cassidy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, check in was simple, breakfast was tasty!
Stayed 1 night in Mar 2024
Response from Caleb on Mar 6, 2024
Hi Cassidy, thanks for leaving a review. I'm glad you enjoyed your stay. We hope to see you again in the future!

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2023
Response from Caleb on Mar 6, 2024
Hi Alejandro, thanks for leaving a positive review. I'm glad you had a great stay!

10/10 Excellent

Daniel, Austin

Liked: Cleanliness, staff & service, property conditions & facilities
Property was clean and conveniently located.
Stayed 1 night in Feb 2024
Response from Caleb on Mar 1, 2024
Hi Daniel, thank you for sharing your feedback with us. We hope to see you again in the future!

10/10 Excellent

Katherine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient to the airport. Clean and comfortable.
Stayed 1 night in Feb 2024

10/10 Excellent

Leo

Stayed 1 night in Feb 2024
Response from Caleb on Mar 20, 2024
Hi Leo, thanks for the 5/5 review. We hope you choose us again in the future.

10/10 Excellent

Rhondell

Stayed 3 nights in Feb 2024
Response from Caleb on Mar 20, 2024
Hi Rhondell, thank you for leaving positive feedback. We appreciate your thoughts!

10/10 Excellent

Angela

Stayed 2 nights in Feb 2024
Response from Caleb on Mar 20, 2024
Hi Angela, thanks for the positive review! We hope to see you next time you are in the area.

10/10 Excellent

Eric

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was awesome and very accommodating. Clean, breakfast was great, shuttle service was wonderful
Stayed 3 nights in Feb 2024
Response from Caleb on Feb 19, 2024
Hi Eric, it sounds like you had a great experience on our property. I will be sure to share this with our staff to celebrate a positive guest experience. We hope t osee you again in the future!

10/10 Excellent

Sahilpreet

Stayed 3 nights in Feb 2024
Response from Caleb on Feb 16, 2024
Hi Sahilpreet, thank you for leaving a positive review. We hope you visit us again next time you are in the area.

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Caleb on Feb 16, 2024
Hi Aaron, thank you for the positive review! I'm glad to hear you enjoyed your stay. We hope to see you again in the future!

10/10 Excellent

BARBARA

Stayed 4 nights in Feb 2024
Response from Caleb on Mar 22, 2024
Hi Barbara, thank you for the positive review. We hope to see you in the future!

10/10 Excellent

Martha

Liked: Cleanliness, staff & service, property conditions & facilities
We came in a midnight and there was staff available to help us.
Stayed 1 night in Feb 2024
Response from Caleb on Feb 12, 2024
Hi Martha, thank you for the positive review. I'm glad our team was there to assist you upon your arrival. We hope to see you again next time you're in Salt Lake!

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities
A great location for Downtown, without the high prices
Stayed 1 night in Feb 2024
Response from Caleb on Feb 12, 2024
Hi Craig, thank you for sharing you feedback. I'm glad you enjoyed your stay with us, and like the location! We hope to see you again in the future.

6/10 Okay

Jasmine

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
All in all good stay. But there was something gross stuck to the ceiling was worried about it falling on us when we were sleeping.
Stayed 1 night in Feb 2024
Response from Caleb on Feb 7, 2024
Hi Jasmine, thank you for sharing your review with us. I am sorry to hear that there was a cleanliness issue. I will share this with my team so that we can address it ASAP.

10/10 Excellent

Chase

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff were very friendly. Nice building and great amenities such as pool, gym and complimentary breakfast. Stress free parking. And in a good location that it’s close to downtown but not too close where it’s busy around and too much going on. My only complaint was the TV was perfectly centered on a wall between the bedroom area and the sitting area. Making it real difficult to view. Otherwise everything was great.
Stayed 1 night in Feb 2024
Response from Caleb on Feb 5, 2024
Hi Chase, thank you for sharing your feedback with us. It sounds like you enjoyed multiple aspects of your stay, which we are always happy to hear. We hope you choose us again in the future!

10/10 Excellent

DeAnna

Great experience
Stayed 6 nights in Jan 2024
Response from Caleb on Feb 5, 2024
Hi DeAnna, thank you for your positive feedback. I'm happy to hear you enjoyed your stay!

10/10 Excellent

Amy

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Great breakfast, nice rooms, reasonable rate
Stayed 1 night in Jan 2024
Response from Caleb on Jan 31, 2024
Hi Amy, thank you for the positive feedback. I'm glad you enjoyed our breakfast, rooms, and reasonable rate. I hope that you stay with us again next time you are in Salt Lake!

8/10 Good

Nicole

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We had a very short stay- efficient check in, friendly staff. Rooms a little dated but reasonable for price.
Stayed 1 night in Jan 2024
Response from Caleb on Jan 31, 2024
Hi Nicole, thank you for sharing your feedback with us. I'm glad that you enjoyed your stay with us, and we will work to improve our guest rooms to provide a better experience in the future. We hope to see you again!

10/10 Excellent

Trent

Stayed 1 night in Jan 2024
Response from Caleb on Mar 20, 2024
Hi Trent, thank you for the positive feedback. We're glad you had a great stay!

10/10 Excellent

Kaylee

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice hotel and close to downtown activities.
Stayed 2 nights in Jan 2024
Response from Caleb on Jan 29, 2024
Hi Kaylee, thank you for the positive feedback. I'm thrilled that you enjoyed the property.

8/10 Good

Julie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was exceptional, prooerty suited our needs.
Stayed 1 night in Jan 2024
Response from Caleb on Jan 26, 2024
Hi Julie, I am happy to hear you had a good experience on our property. We hope to see you again in the future!

10/10 Excellent

Jordan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Caleb on Jan 22, 2024
Hi Jordan, thank you for staying with us. We hope to see you again next time you're in Salt Lake!

8/10 Good

Ashley

Liked: Cleanliness
Clean and great!
Stayed 1 night in Jan 2024
Response from Caleb on Jan 22, 2024
Hi Ashley, thanks for the positive feedback! We hope to see you again in the future.

10/10 Excellent

thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Flight was canceled so we stayed here on short notice-the staff was super friendly & helpful! The facility was very clean & quiet. Will definitely stay here again when in the area.
Stayed 1 night in Jan 2024
Response from Caleb on Jan 19, 2024
Hi Thomas, thank you for the positive feedback. I am glad you enjoyed your stay with us! We look forward to seeing you in the future.

10/10 Excellent

Erin

Stayed 1 night in Jan 2024
Response from Caleb on Feb 7, 2024
Hi Erin, thank you for the positive review. We hope to see you again in the future!

10/10 Excellent

Marcie

Stayed 2 nights in Jan 2024
Response from Caleb on Jan 17, 2024
Hi Marcie, thank you for the positive review! We hope to see you again in the future.

8/10 Good

Sean

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Caleb on Jan 8, 2024
Hi Sean, thank you for leaving a review. I'm glad you had a pretty good stay, and if there is anything we can do to make it better next time, please reach out.

10/10 Excellent

Daniel

Stayed 1 night in Jan 2024
Response from Caleb on Jan 26, 2024
Hi Daniel, thank you for leaving a positive review. We appreciate your feedback!

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay at the SpringHill Suites!
Stayed 1 night in Jan 2024
Response from Caleb on Jan 8, 2024
Hi John, thank you for sharing your feedback. I'm glad you had a great stay with us! We hope to see you again in the future.

10/10 Excellent

Estefani

Stayed 2 nights in Dec 2023
Response from Caleb on Jan 22, 2024
Hi Estefani, thank you for the positive review. Thanks for staying with us!