Ratings based on 235 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
97% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by A verified traveler

Posted Jul 26, 2016
Nice room. Satisfied with our stay. Great breakfast in the morning.
Comment from Hotel Management
Jul 27, 2016 by Ashley S, Assistant General Manager, Hotel Management
I'm happy to hear you enjoyed our complimentary breakfast and your room. Thank you for staying with us!
5 out of 5
by A verified traveler from MPLS

Posted May 13, 2016
Friendly and helpful staff. Good value. Great location downtown. 3 blocks from Courthouse Trax station.
Comment from Hotel Management
May 26, 2016 by Ashley S, Assistant General Manager, Hotel Management
Thank you for your comments about our hotel! We are glad you enjoyed your stay. I will pass on your comments to our staff.
1 out of 5
by Vaughn from Rigby Idaho

Posted Apr 17, 2016 on Hotels
The beds were really uncomfortable and you could hear traffic all night. It was loud. The room was really small
Comment from Hotel Management
Jul 16, 2016 by Ashley S, Hotel Management
Vaughn, Thank you for taking time out of your day to offer feedback on the hotel. I'm sorry you did not enjoy your stay with us. We strive very hard to make SpringHill Suites a relaxing and comfortable time for all our guests, and unfortunately we fell short on your trip. Our hotel is located on the corner of an intersection in downtown, so regular volumes from street noise are to be expected. However, if you stay with us in the future I would be happy to ensure you are in a quieter room facing away from the street side. Our hotel offers all studio suites, which are 25% larger than a standard hotel room, but we do offer single king rooms as well as doubles should you prefer more floor space. We do everything possible here to make sure our guests are comfortable and happy, so if we are aware of the problem before you leave we will certainly do everything possible to make you feel at home! Hopefully we will see you again.
5 out of 5
by A verified traveler

Phenomenal staff takes care of you!

Posted Apr 13, 2016 on Hotels
The service and friendliness of the staff was phenomenal. Definite pluses: transportation to and from the airport! Free transportation downtown! Excellent free breakfasts. Fast wi-fi. The staff is very knowledgeable about SLC culture, sights, restaurants and made excellent recommendations for tours and dinner. They'll make reservations for you, etc. Rooms were very clean. You definitely will feel taken care of here.
Comment from Hotel Management
May 27, 2016 by Ashley S, Hotel Management
Hello, and thank you for the time you took to give feedback on your stay with us. I will pass on your wonderful comments to our staff! They work hard every day to make sure our guests have a memorable, relaxing stay, and it sounds like they did great. I'm so glad you enjoyed your time with us. We hope to see you next time you visit Salt Lake City!
4 out of 5
by Jeanne from West Palm Beach, Fl

Posted Apr 11, 2016 on Hotels
It is a small hotel with a tiny indoor pool. The air conditioner stopped working the 2nd night.
4 out of 5
by Jung Hoon from Maple Ridge

Not too bad

Posted Apr 3, 2016 on Hotels
They gave a room beside of elevator. I can't sleep overnight. I think they are not full house. I don't know why they gave like this room. Everything is perfect but i can't understand the front staff.
5 out of 5
by Alaina from Boise, ID

Everything you'd expect from SpringHill Suites

Posted Mar 28, 2016 on Hotels
This hotel embodies everything you'd expect from the SpringHill Suites line. The staff was exceptionally considerate, the pool area was clean, the room was very clean and comfortable, and the location worked great for us. Neighborhood is a little 'industrial', but that didn't detract. 10 mins driving distance, max, to Trolley Square, Temple Square, and several fabulous restaurants; across the street from Starbucks and their fabulous double chocolaty chip frappuccinos. Yes, we'll stay again.
5 out of 5
by chelsee

This traveler left a rating score only Posted Mar 7, 2016 on Hotels
3 out of 5
by kelly from Austin

Room was freezing

Posted Jan 6, 2016 on Hotels
Around the wall-installed A/C-heating unit, there was such a huge leak to outside, freezing temps were blasting into room in sub-zero weather, as though window was wide open. We had to stuff pillows under unit to get room temp above 60 degrees
4 out of 5
by A verified traveler from logan utah.

Cheap last moment hotel.

Posted Jan 4, 2016
We just jumped and got this hotel the night before. Rooms were clean and quiet. Staff was respectful and clean as well. We had no problems with this hotel.