Ratings based on 276 Verified Reviews

4.4 out of 5
96% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler from Chicago

Not a very good location. Nothing nearby to eat.

Posted May 4, 2017
Cons: Everything, especially the breakfast.
Location: Nothing nearby.
The hotel was not in a very good location and not near any restaurants. The couch was dirty and the breakfast was not very good. Double beds are old school and this place needs an update.
Comment from Hotel Management
May 6, 2017 by Ashley S, Assistant General Manager, Hotel Management
Thank you for taking the time to provide feedback on your stay. I'm sorry to hear about the condition of your sofa; I will notify my housekeeping staff so they can resolve the issue. While we are about a mile away from city center, we do have many restaurants within walking distance, even within a block of the hotel. We also have a complimentary shuttle service and are happy to drive our guests to any local restaurants in a five mile radius. Our front desk staff would love to provide you with more local information on your next stay. Thanks again, and we hope to see you on your next trip to Salt Lake City.
5 out of 5
Recommended
for Everyone
by A verified traveler from KC

Comic Con, NCAA Tournament, New Job

Posted Mar 24, 2017
In SLC training for a new job which was exhausting. There were a ton of people visiting the city but the staff were always personable and anxious to help. Three people specifically made my stay perfect and were why I told my company to keep using that Marriott. Ashley, Ally and the housekeeping supervisor went way above to make my stay feel like home.
Comment from Hotel Management
Apr 7, 2017 by Ashley S, Assistant General Manager, Hotel Management
Thanks so much for taking the time to review our hotel! It was a pleasure meeting you and we all look forward to seeing you on your next trip.
5 out of 5
by A verified traveler

Most comfortable place to stay downtown SLC

Posted Mar 20, 2017 on Hotels
Best hospitality from staff of any hotel I've stayed at.
Comment from Hotel Management
Apr 7, 2017 by Ashley S, Hotel Management
Thank you so much for the kind review! I will pass your comments on to our staff and congratulate them on a job well done. We hope to see you next time your travels bring you to Salt Lake City!
3 out of 5
by Blaine

Posted Feb 27, 2017 on Hotels
Noiseie the first night, you should put family's on ground floor, then you won't have someone over your head making noise,, most of the night. And it took them to long to clean the room. Didn't get done until 3.
Comment from Hotel Management
Mar 11, 2017 by General Manager, Hotel Management
Hi Blaine, I'm sorry to hear about the noise you experienced during your stay. We do try to keep families on the lowest floors of the hotel, but at times there are too many family travelers for the ground floor. In regards to housekeeping, our staff works diligently as late as 6pm to ensure all the guest rooms are cleaned thoroughly and properly. Next time you are with us, please feel free to request service for a certain time if you require it. Thanks, and we look forward to seeing you next time your travels bring you to Salt Lake City!
5 out of 5
by A verified traveler

Convenient and clean!!

Posted Jan 7, 2017 on Hotels
Room was clean, quiet, and comfortable. My only wish was they were queen and not double beds. Otherwise, no regrets.
Comment from Hotel Management
Feb 12, 2017 by General Manager, Hotel Management
Thank you for your response! Unfortunately, all our rooms are either 2 Double Beds or 1 King Bed. We look forward to seeing you next time your travels bring you to Salt Lake City. -Ashley S, Assistant General Manager
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Jan 2, 2017 on Hotels
4 out of 5
Recommended
for Everyone
by A verified traveler from Las Vegas, NV

Great location, very comfortable for extended stay

Posted Dec 30, 2016
We loved staying here & it was very comfortable for a week long stay. Our only complaint was the small beds. We'd planned to double up in the two beds, but they were only double beds rather than queens, and too small for comfort.
Comment from Hotel Management
Dec 31, 2016 by Ashley S, Assistant General Manager, Hotel Management
Thank you for taking the time to give us feedback on our hotel! I'm glad you enjoyed your stay. Though our rooms are advertised at the time of booking as Double beds, I understand they may not be accommodating for all guests. I apologize that it did not meet your needs. Thank you for staying with us, and we hope to see you again next time your travels bring you to Salt Lake City!
5 out of 5
by A verified traveler

convienent and clean hotel with friendly staff

Posted Dec 29, 2016 on Hotels
We were pleased with the condition of the hotel and the overall quality of the breakfasts. The desk managers were great - friendly and helpful with locating good local restaurants and they always asked how our day had been. It was a little noisy (road noise) but we drowned most of that out by running the fan.
Comment from Hotel Management
Feb 12, 2017 by General Manager, Hotel Management
Thank you for taking the time to let us know about your stay! It was a pleasure having you. I'm glad you enjoyed our complimentary breakfast. I will pass your comments on to our desk staff, and we hope to see you next time you are in Salt Lake City. -Ashley S, Assistant General Manager
5 out of 5
by Chris

Posted Dec 28, 2016 on Hotels
No covered or secure parking. Being so close to a homeless tent city.....I found that less than ideal. Otherwise we enjoyed our stay. Beds were awesome. Rome quiet and no smoking.. woohoo
Comment from Hotel Management
Feb 12, 2017 by General Manager, Hotel Management
Thank you for your response, Chris. While we do have a complimentary open parking lot, we have overnight security consistently monitoring the lot to ensure the safety of guests and their vehicles. I'm glad you enjoyed your stay, and we hope to see you next time you come to Salt Lake! -Ashley S, Assistant General Manager
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Dec 23, 2016 on Hotels