Outdoor pool

Reviews of The Cliff Lodge and Spa

4 out of 5
The Cliff Lodge and Spa
9385 S. Snowbird Center Dr., Snowbird, Sandy, UT

Reviews

8.6

Excellent

Rating 10 - Excellent. 239 out of 469 reviews" "
Rating 8 - Good. 153 out of 469 reviews" "
Rating 6 - Okay. 43 out of 469 reviews" "
Rating 4 - Poor. 25 out of 469 reviews" "
Rating 2 - Terrible. 9 out of 469 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 4 nights in Mar 2024

8/10 Good

Nicole

Stayed 6 nights in Dec 2023

8/10 Good

Anthony, Houston

Traveled with family
Liked: Cleanliness, amenities
The room service did not clean the room every day. The elevators were not always working.
Stayed 8 nights in Dec 2023

6/10 Okay

Kevin

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 2 nights in Dec 2023

10/10 Excellent

Jessica

Stayed 1 night in Nov 2023

8/10 Good

Brandi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really liked the room , everything was very clean. The bathroom had no fan that was the only negative.
Stayed 2 nights in Oct 2023

6/10 Okay

joanne

Liked: Cleanliness
Disliked: Amenities
Many things were not available such as TV Guide. My hair dryer did not work. It was not a pencil or paper in the room. We could not eat lunch at 2 PM anywhere. There was no communication on the TV of what was going on at the hotel. The TV should give information of what was going on and what was available.
Stayed 2 nights in Oct 2023

10/10 Excellent

Richard

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I stay up here at least a few times per year to enjoy the views and the October Fest! Great times and great facility!
Stayed 1 night in Oct 2023

8/10 Good

Maddie

Stayed 1 night in Oct 2023

10/10 Excellent

Kellie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful mountain views
Beautiful resort. The views are amazing. The staff is friendly. The restaurant was excellent. The only negative are the drains in the bathroom are slow and they back up.
Stayed 1 night in Aug 2023

10/10 Excellent

Sergey Susenkov

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2023

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
We had a great time, and the kids enjoyed the rides and activities at the Snowbird Center. The hiking and tram ride to Hidden Peak at 11,000 ft was breathtaking! Fantastic property with friendly staff and excellent service. Five stars!
Stayed 2 nights in Aug 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Fantastic resort in a majestic place!
Absolutely beautiful property all around! From the modern rooms, the views, the pool and hot tub options to coffee in the atrium and food from SeventyOne!
Stayed 2 nights in Jul 2023

10/10 Excellent

Daniel

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Real nice accommodations and property. Spectacular views all around in a beautiful area
Stayed 1 night in Jul 2023

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2023

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best lodge in the area for sure!
Incredible hotel with many amenities. We looked at staying at the other lodges in this area and once we arrived we we thrilled we stayed here. The location is amazing with an incredible scenery. It has a flowing river right next to it which adds to the ambiance. It also has a path that directly connects to the Snowbird Center where all of the activities are. Also, the pool and hot tub views are like no other!
Stayed 3 nights in Jun 2023

10/10 Excellent

David

Stayed 1 night in May 2023

10/10 Excellent

Floretta A.

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The property was fine. The parking isn’t easy. The restaurants should stay open later then 10pm, especially the bar area should least stay open tell 1:00am. Overall it’s a great resort.
Stayed 1 night in May 2023

10/10 Excellent

Mark, Zionsville

Stayed 3 nights in Apr 2023

10/10 Excellent

James

Stayed 3 nights in Apr 2023

10/10 Excellent

Gabriella

Stayed 1 night in Apr 2023

10/10 Excellent

Alexander

Stayed 8 nights in Mar 2023

8/10 Good

Mike

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall the hotel is very nice and the restaurants have good food. The layout of the hotel is a little confusing but it really doesn’t matter much. Overall I would recommend the hotel again to anyone
Stayed 4 nights in Feb 2023

8/10 Good

Harvey

Stayed 4 nights in Feb 2023

6/10 Okay

Ben, Chicago

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Location was good. Close to Peruvian lift and tram. Walk out and ski/ride down to the lifts and tram. Far from gad lifts. Once you get to the gad area, you have to take a long traverse to get back that isn’t very easy to follow. It’s kind of difficult to navigate at first. Food options are lagging. They have a restaurant called seventy one that is open all day. Very average with sub par service. I found sitting in the lounge area is where you get the best service. The Aerie is a fine dining restaurant on the top floor. Only open for dinner. Service is slow but food is pretty good. I did not try the atrium but that one is available too in the morning. The spa is ok, very average nothing special. Lots of families and kids running around.
Stayed 4 nights in Feb 2023

10/10 Excellent

Eli

Stayed 4 nights in Jan 2023

10/10 Excellent

Qian, West Hempstead

10/10 Excellent

Ciro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Si

8/10 Good

Debra

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
the Cliff Lodge and spa has changed.
The room was hot and unable to get lower. The room was very clean. The 71 restaurant was expensive and so-so. The spa required reservations but width severally restricted numbers. All the while people were sneaking into class?!?! The restaurants required reservations but also accepted walk-ins?
Stayed 4 nights in Nov 2022

10/10 Excellent

Bailey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing spa
I went for a solo staycation spa day and truly enjoyed the hotel and spa. Only downside was trying to sleep in and they were doing avalanche control at 6:45, that will wake you up quickly. And the maid knocked on the door every 20 minutes starting at 8:00 am. But, I highly recommend that spa to anyone!
Stayed 1 night in Nov 2022

10/10 Excellent

Heidi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2022

10/10 Excellent

Abril

Stayed 1 night in Nov 2022

10/10 Excellent

Jeffrey

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Cliff Lodge is in one of Utah's most spectacular settings, with lots of activities within a few minutes' walk. The rooms are big, clean, and very comfortable.
Stayed 1 night in Oct 2022

8/10 Good

Boyd

Stayed 1 night in Oct 2022

2/10 Terrible

Shelley

Traveled with group
Disliked: Staff & service, property conditions & facilities, room comfort
Stunningly terrible service, 0-10 stars, AVOID!
Absolutely awful stay at this supposed 4-star property. The property is beautiful and the massive atrium impressive, but that's about all the upscale benefit you will get. The room was spartan and cheap, worse there was no heat. The entire heating system (electric baseboard) was off. The room never got above 63 degrees, freezing the whole time. And we were awakened at 8:15 AM by housekeeping banging on the door and then barging into the room. Our group dinner at the pricey rooftop Aerie Restaurant was an unbelievable disaster. Despite there seeming to be adequate staff and the place only about half full, our group of 10 got a round of drinks, but then wasn't able to even get an appetizer or food order in for almost another hour the service was so awful. We then, after leaving our table to walk in to the adjacent bar to be able to get another round of drinks ourselves, waited another hour for food to start showing up, but the entrees were served in serial fashion a few at a time, with the last entree served so late that it was simply boxed up for the person to just take to the room after over 3 hours of waiting. We literally were getting ourselves water and cutlery and glasses and whatnot from the server's stations. If you are going to drop almost $400 per night per room and $150 or so for dinner and drinks don't even think about doing it here. Stay at Alta and come on down and sit in the super-cool atrium with a boxed lunch and a tall boy and save your money!
Stayed 1 night in Oct 2022

4/10 Poor

Christy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not the place to stay if you plan to sleep at all. Very loud people in the halls until 1AM. And then once in their room-could hear them well enough to know each of their names. Also they were staying there with friends across the hall. And they slammed their doors as going back and forth. Slept VERY little.
Stayed 1 night in Oct 2022

6/10 Okay

Alex

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
You know… for the price of the stay that I imagine goes up in rate for others that do not use Expedia. The rooms are old and out dated. The pool area… though the view is nice it would be better if the hot tubs actually worked. The price to park your car as a guest… that’s ridiculous. Charge those who are coming for events and not your guests.
Stayed 1 night in Oct 2022

10/10 Excellent

Kelly and Tamara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Stay
This was our first time spending the night in the Snowbird area. We were there for Oktoberfest. Check in was seamless. Brandon at the front desk was awesome. The Spa is amazing. The room was very clean and amenities were great. We loved everything about our stay and will definitely return.
Stayed 1 night in Sep 2022

4/10 Poor

Paul

Stayed 1 night in Sep 2022

8/10 Good

Ellen

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Quiet, spacious, beautifully situated property. Midweek in summer many activities not available though. Reservation policy for day passes to spa ridiculous, as were reservation requirements for the two restaurants on site with deposits that could be lost if changes made within 24 hours. The Oriental and Native American rugs decorating the atrium were also missing - hope they are just being cleaned. Updated rooms much appreciated! Front desk staff very helpful with check-in and late check-out. Atrium restaurant should have stayed open for lunch - no lunch options in the hotel during the week - and the trek to the Snowbird Center is not handicapped accessible for my mother. I had to walk over and bring sandwiches back (which were good - General Grits!) Handicapped parking convenient - much appreciated.
Stayed 2 nights in Sep 2022

10/10 Excellent

Daina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2022

10/10 Excellent

Cody

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2022

10/10 Excellent

Douglas

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 3 nights in Jul 2022

10/10 Excellent

Susan

Stayed 3 nights in Jun 2022

10/10 Excellent

Amy, Tooele

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing and the staff were all friendly and helpful.
Stayed 1 night in Jul 2022

10/10 Excellent

Susan

Stayed 2 nights in Jun 2022

10/10 Excellent

Kimberly, Park City

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The surrounding area is spectacular! Can't wait to come back and spend more time by the pool and hiking.
Stayed 1 night in Jun 2022

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We were able to upgrade to the ninth floor which included unlimited access to the spa facilities. The rooftop hot tub can’t be beat.
Stayed 2 nights in Jun 2022

8/10 Good

Sylviane

Business traveler
Liked: Cleanliness, staff & service
Good view of the mountain. Sink slow which was fixed; no house keeping; outside surroundings of front entrance gloomy; parking too far.
Stayed 3 nights in Jun 2022

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful location
First off BEAUTIFUL location the drive up the canyon is stunning!! Huge elevation gain so be prepared for ear popping. I paid extra for the mountain view and it was worth the little extra. Beds are super soft! Parking was awful you have to park away from the hotel be aware of that. If you light sensitive bring a covering for sleep the light from the hallway shines in and the walls are thin we could teenagers up laughing and again in the morning. The adult pool on the top floor is awesome but again cost extra and needs reservations. I will stay here again because of the atmosphere. Picture is from the room great view.
Stayed 1 night in Jun 2022