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Reviews of The Inn

2.5 out of 5
The Inn
Utah Highway 210 , Entry #3, Sandy, UT

Reviews

8.8

Excellent

Rating 10 - Excellent. 73 out of 142 reviews" "
Rating 8 - Good. 50 out of 142 reviews" "
Rating 6 - Okay. 11 out of 142 reviews" "
Rating 4 - Poor. 6 out of 142 reviews" "
Rating 2 - Terrible. 2 out of 142 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Sasa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Walking distance to the best transport vehicle on the planet, the Aerial Tram.
Stayed 3 nights in Jan 2024

10/10 Excellent

David

Stayed 3 nights in Jan 2024

10/10 Excellent

Sarah

Liked: Staff & service, property conditions & facilities
Loved it. Beautiful pool and hot tub. Clean and gorgeous views from the room
Stayed 1 night in Sep 2023

10/10 Excellent

Eugene

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Views are incredible, staff super friendly and helpful
Stayed 1 night in Sep 2023

8/10 Good

Melissa

Business traveler
Liked: Staff & service
The room was not as clean as it could have been. There were dried contacts and hair in the bathroom. The shower head leaked most of the water. I like the trails around the area.
Stayed 2 nights in Aug 2023
Response from The Inn on Aug 16, 2023
Dear Melissa Frauendorfer, Thank you for taking the time to write about your stay. I am sorry to hear about the housekeeping issue during your stay. Guest convenience is a top priority here at the Inn, and I have looked over this situation with the departments involved so we can improve our performance. Best Regards,

8/10 Good

Herb

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
They were doing roadwork around the area and the smell was displeasing
Stayed 4 nights in Jul 2023

6/10 Okay

Quintin

Disliked: Property conditions & facilities
Pool was poorly maintained, but otherwise relatively nice.
Stayed 1 night in Jul 2023
Response from The Inn on Jul 24, 2023
Thank you for taking the time to write a review.I am sorry to hear about the pool not being up to standard. I will review this with the maintenance team to help them improve the pool.

4/10 Poor

Dara

Stayed 1 night in Jul 2023

8/10 Good

Cristina, Simi Valley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2023

10/10 Excellent

Steve John

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great staff and proximity to the resort
Stayed 4 nights in Apr 2023

8/10 Good

Payam, Salt Lake City

Stayed 4 nights in Feb 2023

8/10 Good

Nannette

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the fireplace in the room . The hot tub was fun in the snow

8/10 Good

Shena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2022

10/10 Excellent

Ricky L

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome place.
Stayed 1 night in Aug 2022

8/10 Good

Renee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
:)
Gorgeous place to visit in the early summer. No A/C though
Stayed 3 nights in Jun 2022

10/10 Excellent

diane

Liked: Cleanliness, staff & service, property conditions & facilities
Barbara at the front desk was SO nice and helpful!! Ty was also great!!! Beautiful place and affordable :)
Stayed 1 night in Jun 2022

8/10 Good

Nicolas

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience, over all. My main quibble was that the building was too hot. I turned off the thermostat, but the room was still too hot. I had to open the window at night to sleep, which is incredibly wasteful and not eco-friendly (Protect our Winters, right?).
Stayed 4 nights in Mar 2022

10/10 Excellent

Gerald

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoy the pool and hot tub open 12 mos of the year!
Stayed 2 nights in Nov 2021

10/10 Excellent

Mei Chian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service provided by the staff, particularly Hayden was excellent. We would definitely return to this property.
Stayed 2 nights in Nov 2021
Response from The Inn staff on Nov 23, 2021
Hello, Thanks for the kind review. We are so happy you had a great stay. Thanks,

8/10 Good

Rafel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2021

10/10 Excellent

Jennifer

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room & friendly staff. Also free coffee & tea.
Stayed 1 night in Oct 2021
Response from The inn staff on Nov 9, 2021
Thanks for the kind review.

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful canyon setting at the Snowbird resort. Granite cliffs on the north, snow covered slopes and evergreens on the south. Just gorgeous!
Stayed 1 night in Oct 2021
Response from The inn staff on Nov 9, 2021
Thanks for staying with us. We agree it is beautiful.

10/10 Excellent

Alecia

Stayed 1 night in Oct 2021

10/10 Excellent

DEANN, PRICE

Stayed 1 night in Oct 2021

10/10 Excellent

Todd

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Place was perfect and met all of our needs and was a great use of space. Staff was exceptional friendly and helpful!!
Stayed 7 nights in Sep 2021
Response from The Inn staff on Oct 4, 2021
Thanks for the kind review.

8/10 Good

Louie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021
Response from The inn staff on Sep 10, 2021
Thanks for staying with us.

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Not Good
Not so good. Rooms are very old which is okay. But the bed was very uncomfortable and the shower was a joke.
Stayed 1 night in Sep 2021
Response from The inn staff on Sep 10, 2021
Thanks for staying with us. We appreciate the feedback. We are following up on that issue. However, we are working towards a future remodel of that room type.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort is truly an amazing place. Facilities were nice and the staff were super friendly. When you throw in the views and all of the activities and wildlife around it’s pretty tough to beat!
Stayed 2 nights in Jul 2021
Response from The inn staff on Jul 27, 2021
Thanks for the kind review. We are so happy that you had an amazing stay.

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2021
Response from The inn on Sep 7, 2021
Thanks for Staying with us.

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It is very close to the places we wanted to see and visit. The only negative was no air conditioning in the rooms.
Stayed 1 night in Jul 2021
Response from The inn on Sep 7, 2021
Thanks for staying with us. We are looking into air conditioners for the rooms.

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities
Beautiful views from units, pool and hot tub were amazing. Rooms were a little dated and could use some updating.
Stayed 1 night in Jun 2021
Response from The inn staff on Jul 6, 2021
Thanks for staying with us. We are working with our owners to update the rooms soon. We hope to have you stay with us again. Sincerely, The Inn Staff

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service
Obviously the location is great and the trail down to the main Snowbird center/plaza was very handy. The staff was also helpful and provided a pack-in-play for us for no extra charge. The amenities were a little sparse and it’s not the newest inn we’ve ever stayed, but we still enjoyed it. Side note, they did lose power one morning when someone backed their car off the parking lot/cliff. It rolled down and smashed a transformer but they restore power within a few hours. Crazy.
Stayed 3 nights in Jun 2021
Response from The inn staff on Jul 1, 2021
Hello, Thank you for your patients during that unfortunate event. We are working on improving our amenities. We hope you will stay with us again. Sincerely, the Inn Staff

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jun 2021
Response from The Inn staff on Jul 14, 2021
Thanks for staying with us.

10/10 Excellent

Al

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2021
Response from The inn on Jun 21, 2021
Thanks for staying with us.

10/10 Excellent

Verified traveler

Stayed 1 night in May 2021

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location great parking great and staff very friendly and helpful . Pool Jacuzzi and gym Clean and nice
Stayed 4 nights in Apr 2021

8/10 Good

Steve C.

Liked: Cleanliness
Bed poor quality, otherwise nice little place and location
No real sleep due to bed but location good
Stayed 1 night in Mar 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Mar 2021

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The convenience of ski-in ski-out in little cottonwood canyon cannot be beat. We were able to eat lunch and dinner in the condo thereby minimizing COVID exposure
Stayed 4 nights in Feb 2021
Response from The inn on Mar 2, 2021
Thank you for the nice review.

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The inn has everything you need for your epic trip to Snowbird… Rooms with kitchenettes, hot tub, friendly staff.
Stayed 3 nights in Feb 2021
Response from The inn on Feb 13, 2021
Thank you for the kind review.

8/10 Good

Bradley, Mi

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Front desk staff extremely helpful and informative Property location great for Snowbird village Condo type unit w/ kitchen very helpful during covid Easy walk to ski center and restaurants
Stayed 2 nights in Jan 2021
Response from The inn on Feb 13, 2021
Thank you for the kind review.

10/10 Excellent

Glen

Stayed 1 night in Dec 2020

8/10 Good

Jon

Stayed 3 nights in Dec 2020

10/10 Excellent

Greg

Traveled with family
Liked: Cleanliness, room comfort
Perfect
Everything went smooth
Stayed 1 night in Nov 2020
Response from The inn on Dec 1, 2020
Thanks for staying with us.

8/10 Good

Ryan

Traveled with group
Liked: Cleanliness
Stayed 2 nights in Oct 2020

10/10 Excellent

Verified traveler

Stayed 2 nights in Oct 2020

8/10 Good

Verified traveler

Liked: Cleanliness, room comfort
Blah
It was tight but a nice room with a fireplace
Stayed 2 nights in Aug 2020

6/10 Okay

Connie

Liked: Cleanliness
Disliked: Room comfort
Stayed 1 night in Oct 2020

10/10 Excellent

Barbara

Liked: Cleanliness, room comfort
We always love going to Snowbird. Everything about our stay was amazing. Very clean and relaxing!
Stayed 1 night in Sep 2020