Ratings based on 385 Verified Reviews
4.4 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Bad breakfast and overchargePosted Oct 13, 2017
Location: Not near place to eat. Close to airport.
Except for cold cereal, the breakfast was pretty inedible. Eggs tasted like they were powdered, no hot water for tea, sausage gravy was the consistency of milk. Also, they charged me twice for my one night stay. And one charge was for 3 times the cost. I caught it but it took them awhile to figure out what was wrong and at first were trying to blame me for it. I'm in hotels all the time and rarely have to give such a review. On the positive side, the rooms were clean and comfortable.
for Everyoneby A verified traveler from Lewes, DE
Shuttle to airport plus indoor swimming/breakfastPosted Oct 8, 2017
High quality staff. Carried our bags and refused a tip. Hot, hearty, breakfast included. Reasonably priced. Clearly a "quality' place to stay.
by A verified traveler from London Ontario
Lacking in customer servicePosted Oct 8, 2017
Was told to meet shuttle at specific location but shuttle didn't show. Called hotel back and no answer. Spent $30 on taxi. Upon arrival at hotel clerk was unapologetic and rude and cared more about her working conditions and less about the customer who just spent the day traveling and unexpectedly having to spend more money to get to the hotel! Extremely disappointing! Housekeeping staff were awesome! They could train the front desk staff on customer service!
for Everyoneby A verified traveler from Utah
Nice hotel. Close to the airport. Free 10 day parkPosted Oct 5, 2017
We decided that since our flight was an early morning one, we would stay the night before .Very nice, clean and friendly. Our flight was before breakfast was served so they had a grab and go bag for us. I love that we can leave our car here for 10 days with no charge for parking. The shuttle bus takes you to the airport dropping you off at the terminal of your airline. I most definitely would recommend this hotel and most definitely stay here again.
for Everyoneby A verified traveler from St. Augustine
Very nice hotel!!Posted Sep 28, 2017
This place is close to airport, has a nice staff, and overall is a comfortable hotel! Stayed here twice inside of a week and enjoyed both stays!
for Everyoneby A verified traveler from St. Augustine, Fl.
Very nice hotel!Posted Sep 22, 2017
We enjoyed our stay here. It was just for one night, but it was everything we needed! The room was nice all around, the staff was friendly and helpful, it was also close to downtown!
for Everyoneby A verified traveler from Hickory NC
Nice, clean, comfy roomPosted Aug 23, 2017
Room was very comfortable and clean. Breakfast was good. I would definitely stay again.
for Everyoneby A verified traveler
A nice well positioned good value hotelPosted Aug 22, 2017
Close to the Trax very convenient, same old same old everyday breakfast.. we would recommend this hotel for many reasons. The local restaurants were however not special.
for Everyoneby A verified traveler from Wyoming
Did everything right!Posted Aug 17, 2017
Pros: huge rooms, airport shuttle, parking for car while gone
Cons: We missed breakfast due to 9am cutoff time. Attendant wasn't too happy to give us a plate.
Location: We walked to both places we ate, felt very safe. Could be more places to eat, but not really a problem.
Very nice rooms(huge), airport drop-off and pick-up were excellent, our car was safe in their parking lot. Best hotel we stayed at during our whole trip.
for Everyoneby A verified traveler
Good location, nice hotelPosted Aug 10, 2017
Pros: Nice clean room, good breakfast. Great location
Location: Downtown SLC easy access
Stayed two nights in/out of SLC. Couldn't be more pleased with this hotel.