Ratings based on 297 Verified Reviews

4.3 out of 5
93% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Pocatello ID

Clean comfortable great friendly staff

Posted Sep 24, 2017
Third stay at this hotel consistently great. Parking was free last two times I stayed here, this time we were charged 50$ to park at the hotel while we flew out of Salt Lake airport. This still seemed like a great deal and I will stay again!
5 out of 5
Recommended
for Everyone
by A verified traveler from Texas

Posted Sep 11, 2017
This hotel was very clean and the staff were extremely courteous!! Highly recommend this hotel.
2 out of 5
by Closel

Below average stay

Posted Jul 11, 2017 on Hotels
No air in the hallway and the room had a strong foul odor
1 out of 5
Recommended
for Everyone
by A verified traveler

Very nice hotel.

Posted Jul 3, 2017
Pros: close to the airport and easy directions to return rental car.
Cons: nothing off top of my head
Location: went up to Park City for dinner and visited the Olympic Park. However the park was closed upon our arrival so looked from the parking lot.
Beds and pillows VERY comfortable. Breakfast had good choices - eggs, sausage, pancakes, cinnamon rolls, oatmeal, dry cereal, milk, OJ, coffee, fruit. Staff was friendly. Lobby had very nice scent...very welcoming.
Comment from Hotel Management
Jul 8, 2017 by front desk, Hotel Management
Thank you for your feedback and review. We appreciate your comments. We do have a great staff. Thank you for staying with us. Best regards, Sheila Evans Front Office Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Close to the airport

Posted Jul 3, 2017
Pros: Proximity to the airport; breakfast
Location: We visited Park City and Olympic Park
Very nice and friendly staff. Room was clean. Bed were comfortable. Took less than 10 minutes to get to the airport. I would stay here again. Breakfast was good too; a nice selection of food.
Comment from Hotel Management
Jul 8, 2017 by front desk, Hotel Management
Thank you for your feedback and review. We look forward to seeing you in the future. Best regards, Sheila Evans Front Office Manager
5 out of 5
by Harlan

Posted Jun 26, 2017 on Hotels
Comment from Hotel Management
Jul 8, 2017 by Emily, Hotel Management
Thank you for your survey and feedback. We appreciate your comments. Best regards, Sheila Evans Front Office Manager
3 out of 5
Recommended
for Everyone
by A verified traveler

Not for late arriving flights

Posted Jun 26, 2017
Pros: It was clean and the breakfast was good.
Cons: Advise customers that your shuttle stops at 11 pm and get a better way to get late arriving guest to your hotel.
Our flight landed at 11:15 p.m.. When I called the hotel to ask where to meet the shuttle, I was told the shuttle driver left at 11:00 and that my options were Uber or a taxi. After several minutes of arguing, the clerk told me to go to Shuttle Express in baggage claim and tell them to give us a ride and that they would provide them with a voucher. We went to Shuttle Express and waited about 40 minutes for their shuttle. The night guy came out said our shuttle would be there in 5 and then left for the night. 5 minutes later cab pulls up and says he is there to pick us up because Shuttle Express was short handed. When we arrived at the hotel, the clerk kept allowing himself to be stopped by the cab gut that wanted his voucher. Needless to say we did not get in a room until almost 1 am.
Comment from Hotel Management
Jul 8, 2017 by front desk, Hotel Management
Thank you for your feedback. We do not have a 24 hour shuttle service. We do use a third party Express Shuttle for shuttles. We are apologize for any inconvenience this may have caused. Best regards, Sheila Evans Front Office Manager
5 out of 5
by Tracy

Oregon vacation

Posted Jun 15, 2017 on Hotels
Very comfortable
Comment from Hotel Management
Jul 8, 2017 by Emily, Hotel Management
Thank you for your feedback. We are glad you were comfortable at the property. Thank you for staying with us. We look forward to seeing you in the future. Best regards, Sheila Evans Front Office Manager
5 out of 5
by Yong

Posted May 23, 2017 on Hotels
Comment from Hotel Management
Jul 8, 2017 by Emily, Hotel Management
Thank you for your feedback and review. Best regards, Sheila Evans Front Office Manager
5 out of 5
by MICHAEL

Very nice place to stay!

Posted May 23, 2017 on Hotels
Single night stay on way from Phoenix to Portland. Very nice hotel in every way. Will definitely stay there again when in the area.
Comment from Hotel Management
Jul 8, 2017 by Emily, Hotel Management
Thank you for your feedback and review. We appreciate your comments and are glad you enjoyed your stay. Best regards, Sheila Evans Front Office Manager