Ratings based on 499 Verified Reviews

3.7 out of 5
70% of guests recommend
3.8 Room cleanliness
3.9 Service & staff
3.7 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 19, 2017
Pros: Great breakfast! Convenient stay from airport!
Came in late evening. Our room was ready and very comfortable. Enjoyed our stay!
Comment from Hotel Management
Nov 23, 2017 by Rodeway Inn Salt Lake City Airport, Hotel Management
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Sincerely, Bea Cervantes Operations Manager
2 out of 5
by A verified traveler

Posted Nov 19, 2017
Had to switch rooms twice and still didn't receive a clean room. First room had mold within the windows and both rooms had windows open when you first walked in. Bathrooms were both gross and had flickering lights. First tv would go in and out and make weird clicking sounds. Im almost positive both rooms have not been cleaned since the last tenants. Manager was very nice to move rooms, but the cleanliness of both rooms is not worth the money nor the time of booking a room, security deposit, etc. I wouldn't recommend this hotel to anybody.
Comment from Hotel Management
Nov 21, 2017 by Rodeway Inn Salt Lake City Airport, Hotel Management
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. Sincerely, Bea Cervantes Operations Manager
3 out of 5
by A verified traveler from Evergreen, CO

ok

Posted Oct 27, 2017
sheets, room and comforter have seen better days. Very good breakfast
Comment from Hotel Management
Oct 29, 2017 by Rodeway Inn Salt Lake City Airport, Hotel Management
Dear Anne, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. Sincerely, Bea Cervantes Operations Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Tiny room but good stay anyways

Posted Oct 23, 2017
The room was really tiny. We could barely move in there. Other than that, it was a good hotel, with a lot of breakfast options, a bar-grill on-site.
Comment from Hotel Management
Oct 26, 2017 by Rodeway Inn Salt Lake City Airport, Hotel Management
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, Bea Cervantes Operations Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 13, 2017
It was an older hotel but I definitely felt like it was clean and well kept. They have a nice average hot breakfast.
Comment from Hotel Management
Oct 13, 2017 by Rodeway Inn Salt Lake City Airport, Hotel Management
Dear Justin, Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are looking forward to providing you the same pleasant accommodations and service the next time you are in town. PS We are also looking forward to our upcoming full renovation. Sincerely, Bea Cervantes Operations Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 11, 2017
Very nice room Would stay there again Thank you
Comment from Hotel Management
Oct 13, 2017 by Rodeway Inn Salt Lake City Airport, Hotel Management
Dear Guest, Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are looking forward to providing you the same pleasant accommodations and service the next time you are in town. Sincerely, Bea Cervantes Operations Manager
2 out of 5
by A verified traveler

Not really a nonsmoking room

Posted Oct 10, 2017
The hotel is older, & the room I was in had been a smoking room. The smell was stuck in the room & the carpet had multiple cigarette burns & looked crappy. We stayed one night & my husband & I reacted to the smile & ended up checking out. The staff was very nice.
Comment from Hotel Management
Oct 13, 2017 by Rodeway Inn Salt Lake City Airport, Hotel Management
Dear Guest, On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. We are also happy to announce our property will undergo a full renovation. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Bea Cervantes Operations Manager
2 out of 5
by A verified traveler from Nv

Close to airport

Posted Oct 5, 2017
Pros: Inexpensive
Cons: They should be a little more detailed with there cleanliness and pest control.
Location: Close to the airport
Arrived late after a long flight, The room smelled really bad like paint or bug spray, later my husband saw a cockroach in the bathroom. When I went to put something in the frig there was already a frozen piece of meat in the freezer. You get what you pay for, it was a cheap place to stay to just stay the night.
Comment from Hotel Management
Oct 10, 2017 by Rodeway Inn Salt Lake City Airport, Hotel Management
Dear Guest, On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Bea Cervantes Operations Manager
1 out of 5
by A verified traveler from Colorado

Not the place to stay

Posted Sep 28, 2017
Had to take a cold shower a didn't get any customer service when I was checking out will never use another Rodeway again
Comment from Hotel Management
Oct 4, 2017 by Rodeway Inn Salt Lake City Airport, Hotel Management
Dear Bill, On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make the necessary improvements to ensure we offer an exceptional experience for our guests in the future. Sincerely, Bea Cervantes Operations Manager
4 out of 5
by A verified traveler from Canada

Posted Sep 15, 2017
Pros: Proximity to the airport.
Cons: Could use some TLC. It's a bit outdated.
Location: Near the airport and about 10-12 minutes from city center. Uber is about $11-$12 one way.
Loved the fact that this hotel has a free shuttle to and from the airport. The staff was nice and helped me with all my needs. The room was a bit outdated and could have been a bit cleaner. I did find some hair in my towels, and the carpet was stained in a couple places. The hotel was quiet despite being very near the airport and a busy highway. Price was good.
Comment from Hotel Management
Sep 18, 2017 by Rodeway Inn Salt Lake City Airport, Hotel Management
Dear Manon, Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. I would like to apologize for the housekeeping issues and the outdated look of the rooms. We are very excited for our upcoming renovation this fall and we hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Bea Cervantes Operations Manager