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Wonderful staff. I wish to particularly compliment Lucia who served us multiple meals with great attention and attitude. Really added to the experience.
Loved the traditional lodge style- the smell of the wood was amazing. And the bar is mandatory!!! Catch the sunset with a drink in your hand- fantastic!
kraig
Stayed 1 night in Dec 2023
Response from Kyle Quinn - Lodge at Snowbird General Manager on Dec 21, 2023
Thank you for your feedback. WE are glad you had a good time.Thank you for choosing to stay with us.
6/10 Okay
Douglas
Oct 22, 2023
Liked: Cleanliness
Disliked: Room comfort
A Wasatch Natural
Great view, a bed as comfortable as resting on a rustic mountainside with a sleeping bag featuring at least a dozen horseflies fresh daily and an evening ft a power out. As if hiking during darkness on an enchanting moonless Wasatch trail, BYO flashlight if you need to meander over to to the Center or the Cliff to avoid trip hazards and the raccoons feeding at the dumpster.
Douglas
Stayed 4 nights in Oct 2023
8/10 Good
Ryanne
Traveled with group, Traveled with family
Sep 25, 2023
Liked: Cleanliness
Hot tub was warmish. Staff at the hot tub was very rude abs combative when we asked if he could turn it up.
Ryanne
Stayed 2 nights in Sep 2023
Response from Kyle Quinn - Lodge at Snowbird General Manager on Sep 25, 2023
Thank you for your feedback. I apologize about the hot tub. We had a minor issue with the heating pump. Once resolved it take some time to get back up to temperature, especially the jets are going and it is occupied.Thank you for staying for choosing to stay! Come back amd see us.
I made these reservations so my husband and I could go skiing. It said on the Snowbird website that they would be open for skiing this weekend, and then they decided to put the top on the tram cars. Couldn't you have waited one more week. It was very inconvenient and disappointing to go up and then have skiing closed, when original your website said you would be open this weekend. Snowbird Lodge was great! We did swim Saturday, and the pool/hot was nice :)
Katrina
Stayed 3 nights in Jun 2023
Response from Kyle Quinn - Lodge at Snowbird General Manager on Jun 20, 2023
I apologize for any mix up. They had the tram closure scheduled since early May. I apologize if it didn't get updated appropriately on our website. I will pass along your disappointment to our Marketing department.Thank you for choosing to stay at The Lodge at Snowbird.
Response from Kyle Quinn - Lodge at Snowbird General Manager on Jun 8, 2023
Thank you for your response. We are sorry not all amenities were available. We ae in our shoulder season coming out of a high snow pack year. We do hope that you enjoyed your time.
10/10 Excellent
Scott
May 23, 2023
Liked: Property conditions & facilities
Great getaway for spring skiing! Steps from Snowbird center, the Lodge was a great place to stay after a day on the slopes. The staff was great, and it was wonderful to end each day of skiing relaxing on the patio, looking at the mountains, or in the heated pool. Will be coming back next year!
Scott
Stayed 4 nights in May 2023
Response from Kyle Quinn - Lodge Front Desk Manager on May 23, 2023
Thank you for staying with us. We are glad you had a great stay.
Always great to stay slope-side at the Bird. Arrived late with no problems. Checkin and service is great. Room with a view and easy access to everything. The only thing better is the Cliff. Had my early meeting in the lobby and off to the slopes. Hot tub and steam are great
Alan
Stayed 2 nights in Jan 2022
Response from Kyle Quinn -Front Desk Manager on Jan 18, 2022
We are glad you had a great time.
Thank you for staying with us!!
Staff were wonderful. Room was very nice, clean and comfortable. Enjoyed hiking, Oktoberfest, very heated outdoor pool and hot tub, sauna, fantastic restaurants. Wonderful weekend getaway between summer and winter season activities!
Renee
Stayed 2 nights in Oct 2021
Response from Kyle Quinn -Front Desk Manager on Oct 25, 2021
Thank you for your feedback and for staying with us.
We look forward to you returning.
The Lodge is great and located very close to the main Plaza at Snowbird so it's great for skiing and the Octoberfest! It will keep your walking to a minimum.
Richard
Stayed 1 night in Oct 2021
Response from Kyle Quinn -Front Desk Manager on Oct 10, 2021
We appreciate your feedback. Thank you for staying with us.
The staff was so friendly and helpful! Beautiful rooms , buildings and scenery. The only thing that could have been better was the airflow in the room. It got so hot at night. Maybe offering a fan or something would make the experience a little better. Overall very satisfied!
Camille
Stayed 1 night in Oct 2021
Response from Kyle Quinn -Front Desk Manager on Oct 4, 2021
Thank you for your feed back and for staying with us.
All of our rooms should have a box fan in them. I apologize if that there wasn't one. Thank you for letting us know so we can get one in the room.
Didn't realize the room ONLY had a sofa pull-out bed.
No room service/food or anything available at the hotel, without leaving.
Fireplace didn't work, nor did microwave.
Wasn't our favorite!
Excellent service when we needed help getting to the restaurant at the Cliff. (up the hill). We were driven to and from. For older people like us, it was wonderful.
colleen
Stayed 1 night in Aug 2021
Response from Kyle Quinn -Front Desk Manager on Sep 19, 2021
Thank you for staying with us and giving your feedback.
Gorgeous location. Off season so not many choices for food. Shops all closed early (before 6:00 pm) so we didn’t buy anything as we were leaving early in the morning. Beautiful sunrise.