Ratings based on 274 Verified Reviews

4.2 out of 5
91% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler from Boise, Idaho

Not Worth it!

Posted Aug 18, 2017
Pros: Nothing
Cons: The food, the spa, the gym, the staff, the furniture, the valet, etc. Everything needs to be improved. Someone needs to buy this hotel and fix it.
Location: Hiking, biking, zip line, tram, weddings, etc.
This hotel was the worst hotel I have stayed in, in the last five years and I travel every week for work and pleasure. It is severely over-priced and I would rate it a 2-star at best. The hotel is under renovation and there was no notification that much of the hotel was closed. The spa was closed. The gym was closed. There is a lousy and dirty breakfast buffet, and many times during my stay, there were no restaurants that were open. The pool snack bar has nothing healthy. The coffee bar is okay, but only open until early afternoon. The store only has junk food. I was wondering why many of the guests had grocery bags lined up at check-in. But, there aren't any microwaves in the rooms to even cook yourself. The valet could never find my car even after giving them my name, room number and valet ticket number. The front desk staff is pleasant, but when I went to check out on Sunday morning, nobody was there. I envisioned my stay at Snowbird to be much like Aspen or Sun Valley and it was completely disappointing. The rooms are vintage 1960's and the furniture is all broken. This hotel was $400+ per night on Expedia and it wasn't worth more than $99 per night. Very disappointing and way over priced!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 1, 2017
Absolutely beautiful !! One of my favorite places in earth to stay. We go to the Cliff every summer
Comment from Hotel Management
Aug 4, 2017 by CRes, Hotel Management
Thank you for sharing your comments. Truly a memorable resort.
4 out of 5
Recommended
for Families
by A verified traveler from Herriman, UT

Great family friendly hotel

Posted Jul 10, 2017
Pros: Summer activities - alpine slide, climbing wall, mountain coaster, swimming pool.
Cons: On a holiday weekend, there should be more front-desk staff (only one person was equipped to check people in) and more staff on the Plaza Deck.
Location: The location is beautiful. Nearby Hiking, Tram, swimming, variety of restaurants on site.
We stayed at the Cliff Lodge over the 4th of July weekend and found good and bad. We've been to the resort several times, so for the most part, knew what to expect. Good: This is a great resort with lots of activities for families & several different restaurants. Highly recommend the all-day activities pass & taking the tram ride. There's a cafeteria-style restaurant on top, great hiking, and amazing views. It's easy to get to this resort from the Salt Lake valley and a welcome break from the summer heat. The rooms aren't large, but they're big enough, nice & clean, and have amazing views. Service everywhere was very friendly - the people who work at this resort are all very nice and accommodating. Bad: Restaurants up here are expensive and there were issues with under-staffing, particularly at the more casual, less expensive spots. Our TV remote was not working - I called down to report this our first night & it was never fixed, so someone had to stand next to the TV to change channels, adjust the volume, etc. We ordered room service one morning and it was not great and very expensive. I would recommend instead eating at the Forklift. There is a bakery / coffee shop in the hotel, but we never tried it, so I can't give it a review. If you don't valet, the parking lot is quite a distance from the hotel main entrance. I would recommend the valet next time. All in all, it was a nice stay and I think we'll likely return.
Comment from Hotel Management
Jul 14, 2017 by Cen RES, Hotel Management
Kari- Thank you for your time to make the comments both good and bad about your recent Holiday stay. I will forward your comments to the various operational areas to help improve our service. I glad you enjoyed your overstay and look forward to your return.
4 out of 5
by Sara

Posted Jul 5, 2017 on Hotels
Comment from Hotel Management
Jul 14, 2017
Thank you for the rating.
4 out of 5
Recommended
for Everyone
by A verified traveler

Beautiful view!

Posted Jul 4, 2017
We had an incredible time at the Cliff Lodge dampened only by a shower that would not turn off until maintenance came and took it apart and a bathroom sink that wouldn't drain. Both seemed out of place in this beautiful lodge,
Comment from Hotel Management
Jul 7, 2017 by The Bird, Hotel Management
Julie, Sorry for the pluming issues - I'm glad the maintenance team resolved the issue and you were able to enjoy our beautiful resort.
5 out of 5
by A verified traveler

Posted Jun 11, 2017 on Hotels
Comment from Hotel Management
Jul 14, 2017
Thank you for the rating
5 out of 5
Recommended
for Everyone
by A verified traveler from vermont

Flawless , as perfict as it gets

Posted Jun 3, 2017
I love this place. Every thing is 1st class. Even the heated pool is the perfect temp.
Comment from Hotel Management
Jul 7, 2017 by The Bird, Hotel Management
Thanks Nathan
4 out of 5
by A verified traveler

This traveler left a rating score only Posted May 1, 2017 on Hotels
4 out of 5
Recommended
for Everyone
by A verified traveler from Las Vegas

Avalanche

Posted Jan 28, 2017
Do to 3 avalanches and road closures. I was on Inter-lock while at the hotel. We were not aloud to go out. That staff Work tiredly to accommodate everyone and we're fantastic. The next day there was Plenty of Powder - the resort did not fall short of delivery ,)
5 out of 5
Recommended
for Everyone
by A verified traveler from Kerrvillle, TX

Ski in and ski out lodge.

Posted Jan 22, 2017
Pros: Access to skiing.
Cons: Rooms could use some new carpet and comforters.
Location: Easy access to shuttles to take you anywhere on the mountain.
Great place to stay snow was unbelievable. Hotel staff was great. skiing was great.