Ratings based on 408 Verified Reviews

3.4 out of 5
55% of guests recommend
3.6 Room cleanliness
3.6 Service & staff
3.6 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

This traveler left a rating score only Posted May 28, 2018
2 out of 5
by A verified traveler from London

Very poor service

Posted Apr 16, 2018
Very disappointed with level of service. Even though there were rooms available they didn't allow an early check-in two hours prior to the normal check-in time unless I paid half the daily rate. Didn't give instructions on how to reach rooms (it's a weird layout of the rooms) and breakfast room was chaotic and very bad service.
4 out of 5
Recommended
for Everyone
by A verified traveler from Guelph Ontario Canada

Satillo Hotel meets Expectations

Posted Mar 19, 2018
The Camino Real is a great hotel. I have stayed there once before. The staff were very friendly and quite helpful. The room was clean and kept tidy. The pool area was great for relaxing.
1 out of 5
by A verified traveler

Mandatory wake up at 7am by housekeeping staff!!!

Posted Jan 12, 2018 on Hotels
Maids come to your room at 7 am and start knocking and waking you up! If you don't answer, they will come back every 30 minutes until you get up. SO ANNOYING!! I have no idea why they insist on trying to clean your room at 7am, but they have no idea what "peace and quiet" means. DO NOT STAY HERE!!!!! There was also blood spatters and stains on the curtains. GROSS!!!!
3 out of 5
by A verified traveler

This traveler left a rating score only Posted Jan 9, 2018 on Hotels
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 6, 2018
Overall it was ok, people were friendly, however, they never fixed the minibar, and one day they did not replace the towels.
5 out of 5
by A verified traveler

Mid-size hotel with a beautiful garden

Posted Jan 4, 2018 on Hotels
Tranquil and beautiful ambience
4 out of 5
by Guillermo

Great hotel no internet

Posted Jan 3, 2018 on Hotels
Great experience, nice hotel. The only problem was that the WiFi was not reaching my room.
5 out of 5
Recommended
for Everyone
by A verified traveler from Tyler TX

Life from a different angle...

Posted Dec 22, 2017
Excellent service and wonderful space. You know you will have a pleasant stay when choosing Camino Real.
4 out of 5
by Tom

Nice stay

Posted Oct 22, 2017 on Hotels
Nice hotel, nice bed. Needs some renovation, but still a good choice.