Ratings based on 216 Verified Reviews

3.9 out of 5
89% of guests recommend
4.0 Room cleanliness
4.0 Service & staff
3.8 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
3 out of 5
by Omar

Posted Feb 2, 2017 on Hotels
Windows not working,very cold
3 out of 5
by A verified traveler

Clean, inexpensive hotel.

Posted Dec 1, 2016 on Hotels
This is a case of you get what you pay for. Hotel is inexpensive. Room was clean, but spartan and relatively small. Bed was hard and lumpy, with wafer-thin pillows. Hotel staff was friendly and helpful. Breakfast was included and was good.
Comment from Hotel Management
Jan 25, 2017 by General Manager, Hotel Management
Thank you very much for your comments and for choosing us as your lodging option, we will work on the comfort of the bed, to improve the hotel experience
5 out of 5
Recommended
for Everyone
by A verified traveler from Mexico City

Nicely renovated

Posted Oct 19, 2016
Pros: Room renovations
My room was recently renovated in a way which was tasteful and cozy. Everything worked as it should: the room was quiet, WiFi was fast and breakfast was reasonably good.
4 out of 5
by Bernardo

This traveler left a rating score only Posted Aug 1, 2016 on Hotels
3 out of 5
Recommended
for Everyone
by A verified traveler from Mexico City

Under renovation

Posted Jul 26, 2016
Pros: Location
Location: Good location with a shopping center nearby
Hotel has good location and great value for money. Just be aware that is under construction and can be very noisy during the day. You are not told until you are there and it is too late
4 out of 5
by jimmy from La Vernia Texas

Greatness

Posted Jun 19, 2016 on Hotels
this is not the first and surly will not be the last,,,,We love this place as my wief is from Saltillo
5 out of 5
by David B from Chapala

Saltillo Stay

Posted May 2, 2016 on Hotels
This was an overnight stay on our way from Chapala to San Antonio. Room was clean and comfortable; excellent hot water and water pressure; luxury towels; friendly staff. Breakfast was a very pleasant surprise. Would definitely stay here again.
5 out of 5
by Gilbert from San Antonio, Texas

saltillo stay

Posted Jan 6, 2016 on Hotels
hotel was very comfortable and conveniently located
4 out of 5
by A verified traveler

Great breakfast

Posted Dec 26, 2015 on Hotels
Nice comfotable stay
4 out of 5
by A verified traveler

Access Card

Posted May 19, 2015 on Hotels
Need more towels in the room and to make sure these are replaced. Need to give access cards for the length of the stay to avoid asking access each day.