Ratings based on 148 Verified Reviews

4.0 out of 5
80% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from san miguel mexici

Nice facility and helpful staff

Posted Dec 21, 2016
Location: Easy highway access.
This is a pleasant hotel, but the layout is a bit outputting--long hallways and the bathroom sink is in the room. Looks like design got ahead of practicality.
Comment from Hotel Management
Mar 14, 2017 by Gerente General, Hotel Management
Dear Mr. I appreciate the time to send your comments, which are very important for us, beforehand I reiterate my commitment in service Best regards Juan López General Manager
5 out of 5
by A verified traveler

Posted Sep 22, 2016 on Hotels
Comment from Hotel Management
Mar 14, 2017 by General Manager, Hotel Management
Estimado Señor Steven, le agradezco el tiempo invertido en hacerme llegar sus comentarios, estaremos al pendiente de su siguiente estancia. Me despido reiterándole mi compromiso de servicio. Saludos Cordiales Juan López Gerente General
5 out of 5
Recommended
for Everyone
by A verified traveler from San Miguel, Mexico

Stark modern design

Posted Sep 4, 2016
The hotel had a modern, minimalist, mostly white decor some people might not like. It was fine with us except in the room where the bathroom sink was out in the open which just wasn't very practical for someone trying to shave. Other than that, Fiesta Inn was fine, the staff quite attentive and the rates (55$us) very reasonable
Comment from Hotel Management
Sep 9, 2016 by Monica Romero General Manager , Hotel Management
Mr Laniet, good afternoon, we appreciated your comments about your stay with us. Our compromised is that you have a pleasant stay with us. We hope to see you soon. Regards
4 out of 5
by Jesus

Posted Jul 26, 2016 on Hotels
goog overal
Comment from Hotel Management
Jul 28, 2016 by Monica, Hotel Management
Estimado huesped, para todos nosotros es un placer atenderles en esta su casa Fiesta Inn Saltillo En espera de su siguiente visita Quedamos a sus órdenes saludos
3 out of 5
Recommended
for Everyone
by A verified traveler from del rio

Good hotel for bussines

Posted Mar 1, 2016
The only problem the elevator did not work. Over all good hotel for bussiness
Comment from Hotel Management
Mar 15, 2016 by Monica General Manager , Hotel Management
Dear guest we appreciated your comments about your stay with us. We apologize about the inconvenient that you have with our elevator our Maintenance department is taking care of it We hope to have the chance to serve you again Regards
5 out of 5
by Alfredo from Laredo tx

Great

Posted Dec 26, 2015 on Hotels
Great hotel
Comment from Hotel Management
by Monica, Hotel Management
Dear guest, we appreciated your comments about your stay with us. We hope to see you again soon regards
2 out of 5
by Xavier from Tennessee

Good Hotel - Bad experience

Posted Jun 19, 2015 on Hotels
Despite a new room design, my experience in this stay was a nightmare. The staff of this hotel lack of a good planning of the incoming guests and room cleaning service. They didn't have my double room upon my arrival and they didn't clean one day my room. The manager of the property was not good to manage the situation. They even offer me something to repair the bad service
4 out of 5
by Eliseo from San Antonio

Fiesta Inn

Posted May 4, 2015 on Hotels
Enjoyable stay room was clean checkin fast and prompt! No breakfast or any type of meals included. There is food service available at restaurant on site, however I felt it was kind of expensive.
5 out of 5
Recommended
for Everyone
by A verified traveler from san antonio

check for ids at all times

Posted Jan 16, 2015
Pros: friendly people
Cons: check ids.
Location: great location.
hotel in great condition customer service was really friendly how ever they did check my id at check in but then a family member latter on request a room key and front desk gave the key with out asking for id i was not present at the moment and family member was not a guest of the hote ofcourse i can trust my family buy what if it wasn't my family.
2 out of 5
by A verified traveler from London, Ontario

Disappointed

Posted Jan 16, 2015
Pros: Nothing
Cons: Room cleanliness, restaurant, staff
The room is very dirty, the carpet is stained and dirty, towels hard and brownish. I called for room service, was transferred to 3 different people, then left on hold for 5 minutes. lobby is very noisy and cold. I ordered fries and wings from the restaurant, could not eat it. However, you get what you pay for.