Ratings based on 256 Verified Reviews

4.2 out of 5
62% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
1 out of 5
Recommended
for Everyone
by A verified traveler

Great

Posted Mar 21, 2018
Nice, fail to gave us our card to access the door when we arrive but overall it's a good hotel
Comment from Hotel Management
Apr 4, 2018 by GERENTE GENERAL, Hotel Management
Estimado huésped Le agradezco el tiempo invertido en hacerme llegar sus comentarios, su retroalimentación es muy valiosa para nosotros, le daré seguimiento oportuno sugerencias Tenga por seguro que nos seguiremos esforzando para darle el mejor servicio cada vez que nos visite, por favor sea tan amable de hacerme saber su próxima fecha de su estancia para estar personalmente al pendiente en esta su casa y verificar para poderle dar la mejor tarifa disponible por favor, Gracias. Me despido reiterándole mi compromiso de servicio. Saludos Cordiales. Juan López.
5 out of 5
Recommended
for Personal Event
by A verified traveler

Posted Feb 3, 2018 on Hotels
Comment from Hotel Management
Feb 24, 2018 by Juan López, Hotel Management
Estimado Saul muy buenas tardes agradecemos el tiempo que tomo en el llenado de nuestra encuesta de servicio, para todos nosotros es un placer atenderles en esta su casa En espera de su siguiente visita y siga disfrutando de nuestras servicios Quedamos a sus órdenes
5 out of 5
by Gabriel

Excellent.

Posted Dec 26, 2017 on Hotels
Very good hotel.
Comment from Hotel Management
Jan 24, 2018 by Juan L., Hotel Management
Estimado huesped Agradecemos el tiempo dedicado a contestar esta encuesta. Esperando contar con su visita nuevamente, quedamos a sus apreciables ordenes.
5 out of 5
Recommended
for Everyone
by A verified traveler from monterrey

Perfect

Posted Nov 1, 2017
Perfect. Tks tks tks tks tks tks tks more more more more more more
Comment from Hotel Management
Nov 22, 2017 by Juan Lopez, Hotel Management
Dear Mr. I appreciate the time to send your comments, which are very important for us, beforehand I reiterate my commitment in service Best regards
4 out of 5
by A verified traveler from San Luis Potosi

They try harto please

Posted Sep 22, 2017
Pros: Light inside the building. It is very spacious and comfortable.
Cons: Buffet breakfast. Rations are placed in a way that shows an effort to save money.
Location: Very convenient to move around the city of Saltillo
It is evident in the whole staff that they are trying hard to please their guests. There are some small details in the performance, but it is nice to see that they are really trying.
Comment from Hotel Management
Sep 25, 2017 by Juan López General Manager, Hotel Management
Dear Mr. I appreciate the time to send your comments, which are very important for us, beforehand I reiterate my commitment in service Best regards
4 out of 5
Recommended
for Everyone
by A verified traveler from Lawton Oklahoma

Food

Posted Aug 23, 2017
The taste of the fajitas was awful. Setting that a side my stay in there was fine. They didn't have the pool ready.
Comment from Hotel Management
Sep 16, 2017 by Juan Lopez, Hotel Management
Dear Guest Thank you very much for your comments about your recent stay at our hotel. We hope see you soon back. Have a great week! Regards Juan López R. General Manager
5 out of 5
by A verified traveler

Posted Aug 6, 2017 on Hotels
Comment from Hotel Management
Aug 12, 2017 by Monica, Hotel Management
Estimado huesped muy buenas tardes agradecemos el tiempo que tomo en el llenado de nuestra encuesta de servicio, para todos nosotros es un placer atenderles en esta su casa En espera de su siguiente visita y siga disfrutando de nuestras servicios Quedamos a sus órdenes saludos Juan López R. Gerente General Fiesta Inn Saltillo
3 out of 5
by A verified traveler

Posted Aug 3, 2017 on Hotels
Comment from Hotel Management
Sep 16, 2017 by Monica, Hotel Management
muy buenas tardes agradecemos el tiempo que tomo en el llenado de nuestra encuesta de servicio, para todos nosotros es un placer atenderles en esta su casa En espera de su siguiente visita y siga disfrutando de nuestras servicios Quedamos a sus órdenes saludos Juan López R. Gerente General Fiesta Inn Saltillo
5 out of 5
by FERNANDO

Great stay

Posted Jul 16, 2017 on Hotels
Great experience. Beatiful instalations
Comment from Hotel Management
Jul 31, 2017 by Monica, Hotel Management
Hello Mr. Fernando Thank you very much for your comments about your recent stay at our hotel. We hope see you soon back. Have a great week! Regards
5 out of 5
Recommended
for Everyone
by A verified traveler from Diamondhead, Mississippi

No qualms here!

Posted Jun 7, 2017 on Orbitz
I was really impressed with this Hotel, the price was mid tier but the hotel felt top of the line. The front desk personnel was very friendly and helpful, it appeared to me that they did not know how to say no to any request. The entire building has a very clean, relaxed and welcoming feel to it. I really don't have anything negative to say about this hotel and I assure you, I am a very demanding traveler.
Comment from Hotel Management
Jul 31, 2017 by Juan L., Hotel Management
Hello Ramiro Thank you very much for your comments about your recent stay at our hotel. We hope see you soon back. Have a great week! Regards